Lenovo Li2341t Wide Flat Panel Monitor User Guide - Lenovo Li2341t Wide Flat P - Page 23

Troubleshooting, Before calling your dealer or Lenovo

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Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference The words "Out of Range" are shown on the screen, and the power indicator is flashing white. The system is set to a display mode which is not supported by the monitor. If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor. If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer. If these options do not work, contact the Support Center. "Selecting a supported display mode"on page 2-7 The image quality is unacceptable. The video signal cable is not connected with the monitor or system completely. Be sure the signal cable is firmly plugged into the system and monitor. "Connecting and turning on your monitor"on page 1-4 The color settings may be incorrect. Select another color setting from the OSD menu. "Adjusting your monitor image"on page 2-3 The automatic image setup function was not performed. Perform automatic image setup. "Adjusting your monitor image"on page 2-3 The power indicator is not lit and there is no image. ••The monitor's power switch is not switched on. ••The power cord is loose or disconnected. ••There is no power at the outlet. ••Be sure the power cord is connected properly. ••Be sure the outlet has power. ••Power on the monitor. ••Try using another power cord. ••Try using another electrical outlet. "Connecting and turning on your monitor"on page 1-4 Screen is blank and power indicator is amber. The monitor is in Standby/Suspend mode. ••Press any key on the keyboard or move the mouse to restore operation. ••Check the Power Options settings on your computer. "Understanding power management"on page 2-8 Chapter 3. 3-3

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Chapter 3.
3-3
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem.
Table 3-2.
Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words "Out of
Range" are shown on the
screen, and the power
indicator is flashing
white.
The system is set to a
display mode which is
not supported by the
monitor.
If you are replacing an
old monitor, reconnect
it and adjust the display
mode to within the
specified range for your
new monitor.
If using a Windows
system, restart the
system in safe mode,
then select a supported
display mode for your
computer.
If these options do
not work, contact the
Support Center.
"Selecting a supported
display mode"on page
2-7
The image quality is
unacceptable.
The video signal cable
is not connected with
the monitor or system
completely.
Be sure the signal cable
is firmly plugged into
the system and monitor.
"Connecting and turning
on your monitor"on
page 1-4
The color settings may
be incorrect.
Select another color
setting from the OSD
menu.
"Adjusting your monitor
image"on page 2-3
The automatic image
setup function was not
performed.
Perform automatic
image setup.
"Adjusting your monitor
image"on page 2-3
The power indicator is
not lit and there is no
image.
The monitor’s power
•
switch is not switched
on.
The power cord is
•
loose or disconnected.
There is no power at
•
the outlet.
Be sure the power cord
•
is connected properly.
Be sure the outlet has
•
power.
Power on the monitor.
•
Try using another
•
power cord.
Try using another
•
electrical outlet.
"Connecting and turning
on your monitor"on
page 1-4
Screen is blank and
power indicator is
amber.
The monitor is in
Standby/Suspend mode.
Press any key on the
•
keyboard or move
the mouse to restore
operation.
Check the Power
•
Options settings on
your computer.
"Understanding power
management"on page
2-8