Lenovo SL400 Service Guide - Page 18

Troubleshooting, Error messages - memory

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Troubleshooting If you do not find your problem here, see Access Help. The following section only describes problems that might prevent you from accessing this help system. Error messages Note: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for Windows. Message Solution 1802: Unauthorized network card is plugged in - Power off and remove the miniPCI network card. The miniPCI network card is not supported on this computer. Remove it. 1804: Unauthorized WAN card is plugged in - Power off and remove the WAN card. The WAN card is not supported on this computer. Remove it. 1805: Unauthorized Wireless USB card is plugged in - Power off and remove the Wireless USB card. The Wireless USB card is not supported on this computer. Remove it. 1810: Fan Error The Fan module is not support. 1811: Thermal sensing error Detect Thermal sensor had error status during post stage. 7001: (HDCP) Memory is not enough for HDCP Key Provisioning! System memory is not enough for Intel® HDCP key provisioning. Please add more system memory. 7002: (HDCP) Failed Family-EKS in EEPROM is not correct. Please replace another to check the key set HDCP EEPROM Family-EKS! 7003: (HDCP) Chip-Unique-EKS re-encryption failed. This may be caused by Chip-Unique-EKS broken or non-specified GMCH. Please try to replace GMCH. re-encryption failed! 7004: (HDCP) Failed Chip-Unique-EKS in EEPROM is not correct. Please replace to check the key set another HDCP EEPROM. Chip-Unique-EKS! 10 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide

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Troubleshooting
If you do not find your problem here, see
Access Help
. The following section
only describes problems that might prevent you from accessing this help
system.
Error messages
Note:
1.
In the charts, x can be any character.
2.
The version of PC-Doctor referred to here is PC-Doctor for Windows.
Message
Solution
1802: Unauthorized
network card is
plugged in - Power
off and remove the
miniPCI network
card.
The miniPCI network card is not supported on this computer.
Remove it.
1804: Unauthorized
WAN card is
plugged in - Power
off and remove the
WAN card.
The WAN card is not supported on this computer. Remove it.
1805: Unauthorized
Wireless USB card is
plugged in - Power
off and remove the
Wireless USB card.
The Wireless USB card is not supported on this computer.
Remove it.
1810: Fan Error
The Fan module is not support.
1811: Thermal
sensing error
Detect Thermal sensor had error status during post stage.
7001: (HDCP)
Memory is not
enough for HDCP
Key Provisioning!
System memory is not enough for Intel
®
HDCP key
provisioning. Please add more system memory.
7002: (HDCP) Failed
to check the key set
Family-EKS!
Family-EKS in EEPROM is not correct. Please replace another
HDCP EEPROM
7003: (HDCP)
Chip-Unique-EKS
re-encryption failed!
Chip-Unique-EKS re-encryption failed. This may be caused by
broken or non-specified GMCH. Please try to replace GMCH.
7004: (HDCP) Failed
to check the key set
Chip-Unique-EKS!
Chip-Unique-EKS in EEPROM is not correct. Please replace
another HDCP EEPROM.
10
ThinkPad
®
SL300, SL400, and SL500 Service and Troubleshooting Guide