Lenovo ThinkCentre A30 (English) Quick reference guide - Page 41

Telephone, numbers, Other, services

Get Lenovo ThinkCentre A30 PDF manuals and user guides View all Lenovo ThinkCentre A30 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 41 highlights

v Serial numbers of your IBM hardware products v Description of the problem v Exact wording of any error messages v Hardware and software configuration information Telephone numbers See "Types of Warranty Service" on page 52 for the worldwide IBM support center phone list, or for the most up-to-date phone numbers, go to http://www.ibm.com/pc/support/ and click Support Phone List. In all other countries or regions, contact your IBM reseller or IBM marketing representative. Other services IBM Update Connector™ is a remote communication tool that you can use with some IBM computers to communicate with the Support Center. Update Connector enables you to receive and download updates for some of the software that might come with your computer. If you travel with your computer or relocate it to a country where your ThinkCentre machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by IBM or by IBM resellers who are authorized to perform warranty service. Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.ibm.com/pc/support/, and click Warranty Lookup. Eligible IBM computers are identified by their four-digit machine types. For more information about International Warranty Service, see Service Announcement 601-034 at http://www.ibm.com/. Click Support & downloads, click Announcement letters, and click Announcements search. In the Search by letter number only field, type 601-034, and click Search. IBM Integrated Technology Services offers a broad range of information technology support, implementation, and management services. For more information about these services, refer to the Integrated Technology Services Web site at http://www.ibm.com/services/its/. Chapter 5. Getting information, help, and service 25

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
v
Serial
numbers
of
your
IBM
hardware
products
v
Description
of
the
problem
v
Exact
wording
of
any
error
messages
v
Hardware
and
software
configuration
information
Telephone
numbers
See
“Types
of
Warranty
Service”
on
page
52
for
the
worldwide
IBM
support
center
phone
list,
or
for
the
most
up-to-date
phone
numbers,
go
to
and
click
Support
Phone
List
.
In
all
other
countries
or
regions,
contact
your
IBM
reseller
or
IBM
marketing
representative.
Other
services
IBM
Update
Connector
™
is
a
remote
communication
tool
that
you
can
use
with
some
IBM
computers
to
communicate
with
the
Support
Center.
Update
Connector
enables
you
to
receive
and
download
updates
for
some
of
the
software
that
might
come
with
your
computer.
If
you
travel
with
your
computer
or
relocate
it
to
a
country
where
your
ThinkCentre
machine
type
is
sold,
your
computer
might
be
eligible
for
International
Warranty
Service,
which
automatically
entitles
you
to
obtain
warranty
service
throughout
the
warranty
period.
Service
will
be
performed
by
IBM
or
by
IBM
resellers
who
are
authorized
to
perform
warranty
service.
Service
methods
and
procedures
vary
by
country,
and
some
services
might
not
be
available
in
all
countries.
International
Warranty
Service
is
delivered
through
the
method
of
service
(such
as
depot,
carry-in,
or
on-site
service)
that
is
provided
in
the
servicing
country.
Service
centers
in
certain
countries
might
not
be
able
to
service
all
models
of
a
particular
machine
type.
In
some
countries,
fees
and
restrictions
might
apply
at
the
time
of
service.
To
determine
whether
your
computer
is
eligible
for
International
Warranty
Service
and
to
view
a
list
of
the
countries
where
service
is
available,
go
to
and
click
Warranty
Lookup
.
Eligible
IBM
computers
are
identified
by
their
four-digit
machine
types.
For
more
information
about
International
Warranty
Service,
see
Service
Announcement
601-034
at
Click
Support
&
downloads
,
click
Announcement
letters
,
and
click
Announcements
search
.
In
the
Search
by
letter
number
only
field,
type
601-034
,
and
click
Search
.
IBM
Integrated
Technology
Services
offers
a
broad
range
of
information
technology
support,
implementation,
and
management
services.
For
more
information
about
these
services,
refer
to
the
Integrated
Technology
Services
Web
site
at
Chapter
5.
Getting
information,
help,
and
service
25