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You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM's expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine. 5. Limited On-site Service for selected CRUs IBM or your reseller will perform selected CRU repairs at your request on the following parts only: power supply, microprocessor, heat sink and system board. IBM or your reseller will perform the repair at your location and verify the Machine's operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to an IBM service center. 6. Limited Courier or Depot Service for selected CRUs In the event of the failure of your IBM Machine's power supply, microprocessor, heat sink or system board, you will disconnect the failing Machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair, IBM will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification. This type of service is called ThinkPad EasyServ or EasyServ in some countries. 7. Limited Customer Carry-In or Mail-In Service for selected CRUs In the event of the failure of your IBM Machine's power supply, microprocessor, heat sink or system board, you will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM's expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine. The IBM Machine Warranty worldwide web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM's Limited Warranty for Machines, a Glossary of IBM definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also available on this site in 29 languages. To obtain warranty service contact IBM or your IBM reseller. Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 53

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You
will
deliver
or
mail
as
IBM
specifies
(prepaid
unless
IBM
specifies
otherwise)
the
failing
Machine
suitably
packaged
to
a
location
IBM
designates.
After
IBM
has
repaired
or
exchanged
the
Machine,
IBM
will
make
it
available
for
your
collection
or,
for
Mail-in
Service,
IBM
will
return
it
to
you
at
IBM’s
expense,
unless
IBM
specifies
otherwise.
You
are
responsible
for
the
subsequent
installation
and
verification
of
the
Machine.
5.
Limited
On-site
Service
for
selected
CRUs
IBM
or
your
reseller
will
perform
selected
CRU
repairs
at
your
request
on
the
following
parts
only:
power
supply,
microprocessor,
heat
sink
and
system
board.
IBM
or
your
reseller
will
perform
the
repair
at
your
location
and
verify
the
Machine’s
operation.
You
must
provide
suitable
working
area
to
allow
disassembly
and
reassembly
of
the
IBM
Machine.
The
area
must
be
clean,
well
lit
and
suitable
for
the
purpose.
For
some
Machines,
certain
repairs
may
require
sending
the
Machine
to
an
IBM
service
center.
6.
Limited
Courier
or
Depot
Service
for
selected
CRUs
In
the
event
of
the
failure
of
your
IBM
Machine’s
power
supply,
microprocessor,
heat
sink
or
system
board,
you
will
disconnect
the
failing
Machine
for
collection
arranged
by
IBM.
IBM
will
provide
you
with
a
shipping
container
for
you
to
return
your
Machine
to
a
designated
service
center.
A
courier
will
pick
up
your
Machine
and
deliver
it
to
the
designated
service
center.
Following
its
repair,
IBM
will
arrange
the
return
delivery
of
the
Machine
to
your
location.
You
are
responsible
for
its
installation
and
verification.
This
type
of
service
is
called
ThinkPad
EasyServ
or
EasyServ
in
some
countries.
7.
Limited
Customer
Carry-In
or
Mail-In
Service
for
selected
CRUs
In
the
event
of
the
failure
of
your
IBM
Machine’s
power
supply,
microprocessor,
heat
sink
or
system
board,
you
will
deliver
or
mail
as
IBM
specifies
(prepaid
unless
IBM
specifies
otherwise)
the
failing
Machine
suitably
packaged
to
a
location
IBM
designates.
After
IBM
has
repaired
the
Machine,
IBM
will
make
it
available
for
your
collection
or,
for
Mail-in
Service,
IBM
will
return
it
to
you
at
IBM’s
expense,
unless
IBM
specifies
otherwise.
You
are
responsible
for
the
subsequent
installation
and
verification
of
the
Machine.
The
IBM
Machine
Warranty
worldwide
web
site
at
provides
a
worldwide
overview
of
IBM’s
Limited
Warranty
for
Machines,
a
Glossary
of
IBM
definitions,
Frequently
Asked
Questions
(FAQs)
and
Support
by
Product
(Machine)
with
links
to
Product
Support
pages.
The
IBM
Statement
of
Limited
Warranty
is
also
available
on
this
site
in
29
languages.
To
obtain
warranty
service
contact
IBM
or
your
IBM
reseller.
Appendix
B.
IBM
Statement
of
Limited
Warranty
Z125-4753-07
11/2002
53