Lenovo ThinkPad 130 ThinkPad i Series 1200/1300, TP 130 - User's Reference - Page 107

Input problems

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Troubleshooting charts Input problems Problem The cursor does not move after the computer awakens from one of the power management modes. All or some keys on the keyboard do not work. The cursor drifts when the computer is turned on or after it resumes normal operation. The mouse or pointing device does not work. The mouse buttons do not work. Action Make sure you followed the instructions in the Online User's Guide correctly if you reinstalled Windows 98. If the problem occurred immediately after the computer returned from hibernation mode, enter the power-on password if it set. If an external keyboard is connected, the numeric keypad on your computer will not work. This is not a defect. If an external numeric keypad or a mouse is connected: 1. Turn off the computer. 2. Remove the external numeric keypad or the mouse. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is solved, check the connection of the external numeric keypad, external keyboard, or mouse. If you still have a problem, have the computer serviced. The cursor might drift when you are not using the TrackPoint during normal operation. This is a normal characteristic of the TrackPoint and is not a defect. Cursor drifting might occur for several seconds under the following conditions: When the computer is turned on. When the computer resumes normal operation. When the TrackPoint is pressed for a long time. When the temperature changes. Make sure that the mouse or pointing-device cable is securely connected to the computer. Try using the TrackPoint. If the TrackPoint works, the error might be due to the mouse. Note: See the manual supplied with the mouse for more information. Reinstall the PS/2 TrackPoint driver. See the Online User's Guide for instructions on how to install the driver. Solving computer problems 93

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Troubleshooting charts
Input problems
Problem
Action
The cursor does not
move after the computer
awakens from one of
the power management
modes.
Make sure you followed the instructions in the
Online User's Guide
correctly if you
reinstalled Windows 98.
All or some keys on the
keyboard do not work.
±
If the problem occurred immediately after the computer returned from
hibernation mode, enter the power-on password if it set.
±
If an external keyboard is connected, the numeric keypad on your computer
will not work. This is not a defect.
±
If an external numeric keypad or a mouse is connected:
1. Turn off the computer.
2. Remove the external numeric keypad or the mouse.
3. Turn on the computer and try using the keyboard again.
If the keyboard problem is solved, check the connection of the external
numeric keypad, external keyboard, or mouse.
If you still have a problem, have the computer serviced.
The cursor drifts when
the computer is turned
on or after it resumes
normal operation.
The cursor might drift when you are not using the TrackPoint during normal opera-
tion. This is a normal characteristic of the TrackPoint and is not a defect. Cursor
drifting might occur for several seconds under the following conditions:
±
When the computer is turned on.
±
When the computer resumes normal operation.
±
When the TrackPoint is pressed for a long time.
±
When the temperature changes.
The mouse or pointing
device does not work.
±
Make sure that the mouse or pointing-device cable is securely connected to
the computer.
±
Try using the TrackPoint. If the TrackPoint works, the error might be due to
the mouse.
Note:
See the manual supplied with the mouse for more information.
The mouse buttons do
not work.
Reinstall the PS/2 TrackPoint driver. See the
Online User's Guide
for instructions
on how to install the driver.
Solving computer problems
93