Lenovo ThinkPad 130 ThinkPad i Series 1200/1300, TP 130 - User's Reference - Page 121

Software problems

Get Lenovo ThinkPad 130 PDF manuals and user guides View all Lenovo ThinkPad 130 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 121 highlights

Troubleshooting charts Software problems Problem An application does not run correctly. The Windows Safe Mode screen appears. Action Check the following to make sure that the problem is not being caused by the application: Your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. The application is designed to operate with the Windows operating system. Other applications run correctly on your computer. The necessary device drivers are installed. See the Online User's Guide. The application works OK when it is run on some other computer. If an error message appears when you are using the application program, refer to the manuals supplied with the application.If these items are correct and you still have a problem, contact your place of purchase or the service representative for help. Your computer may not have shutdown properly the last time. In Safe Mode, shutdown and restart your computer. If you still have a problem, contact your place of purchase or the service representative for help. Solving computer problems 107

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
Troubleshooting charts
Software problems
Problem
Action
An application does not
run correctly.
Check the following to make sure that the problem is not being caused by the
application:
±
Your computer has the minimum required memory to run the application.
Refer to the manuals supplied with the application.
±
The application is designed to operate with the Windows operating system.
±
Other applications run correctly on your computer.
±
The necessary device drivers are installed. See the
Online User's Guide
.
±
The application works OK when it is run on some other computer.
If an error message appears when you are using the application program, refer to
the manuals supplied with the application.If these items are correct and you still
have a problem, contact your place of purchase or the service representative for
help.
The Windows Safe
Mode screen appears.
Your computer may not have shutdown properly the last time. In Safe Mode, shut-
down and restart your computer.
If you still have a problem, contact your place of purchase or the service repre-
sentative for help.
Solving computer problems
107