Lenovo ThinkPad A21e Hardware Maintenance Manual for ThinkPad A22m (wireless m - Page 33

How to remove the hard-disk password, At the Enter Current Password field, enter the SVP. - bios password

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Related service information After the POST ends, the password prompt does not appear. The POP has been removed. 5. Reinstall the backup battery and the battery pack. (B) If an SVP has been set and is known by the servicer: 1. Turn on the computer by pressing and holding F1. 2. Enter the SVP. The IBM BIOS Setup Utility menu appears. 3. Select Password, using the cursor keys to move down the menu. 4. Select Power-On Password. 5. At the Enter Current Password field, enter the SVP. 6. When the Enter New Password field opens, leave it blank and press Enter twice. 7. In the Changes have been saved window, press Enter. 8. Press F10; then, in the Setup confirmation window, select Yes . How to remove the hard-disk password Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the servicer, IBM does not provide any services to reset the user HDPs or to recover data from the hard-disk drive. The hard-disk drive can be replaced for a scheduled fee. To remove a user HDP that has been forgotten, when the SVP and the master HDP are known, do the following: 1. Power on the computer by pressing and holding F1. 2. Enter the SVP. The IBM BIOS Setup Utility menu appears. 3. Select Password, using the cursor keys to move down the menu. 4. Select Hard-disk x password, where x is the letter of the hard-disk drive. A pop-up window opens. 5. Select Master HDP. 6. Enter the master HDP; then leave the New Password field blank and press Enter twice. 7. Press F10. 8. Select Yes in the Setup Configuration window. Both user HDP and master HDP will have been removed. General descriptions 29

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After the POST ends, the password prompt does not
appear. The POP has been removed.
5.
Reinstall the backup battery and the battery pack.
(B) If an SVP has been set and is known by the servicer:
1.
Turn on the computer by pressing and holding F1.
2.
Enter the SVP. The IBM BIOS Setup Utility menu
appears.
3.
Select
Password
, using the cursor keys to move down
the menu.
4.
Select
Power-On Password
.
5.
At the Enter Current Password field, enter the SVP.
6.
When the Enter New Password field opens, leave it
blank and press Enter twice.
7.
In the Changes have been saved window, press Enter.
8.
Press F10; then, in the Setup confirmation window,
select
Yes
.
How to remove the hard-disk password
Attention:
If
User only
mode is selected and the user
HDP has been forgotten and cannot be made available to
the servicer, IBM does not provide any services to reset
the user HDPs or to recover data from the hard-disk drive.
The hard-disk drive can be replaced for a scheduled fee.
To remove a user HDP that has been forgotten, when the
SVP and the master HDP are known, do the following:
1.
Power on the computer by pressing and holding F1.
2.
Enter the SVP. The IBM BIOS Setup Utility menu
appears.
3.
Select
Password
, using the cursor keys to move down
the menu.
4.
Select
Hard-disk
x
password
, where
x
is the letter of
the hard-disk drive. A pop-up window opens.
5.
Select
Master HDP
.
6.
Enter the master HDP; then leave the New Password
field blank and press Enter twice.
7.
Press F10.
8.
Select
Yes
in the Setup Configuration window.
Both user HDP and master HDP will have been
removed.
Related service information
General descriptions
29