Lexmark 25C0350 User's Guide - Page 185
Fine horizontal lines appear on color s, Ghost images, Gray background, Incorrect margins
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UPC - 734646086042
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Fine horizontal lines appear on color pages You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo). Ghost images Cause The photoconductor is not functioning properly. The paper weight or Paper Weight setting in the Paper Menu is wrong for the type of paper being used. Toner is low. Solution • Make sure the Paper Type setting is correct for the media that you are using. • Replace the photoconductor. Make sure the Paper Type and Paper Weight settings match the type of paper that you are using. Replace the toner cartridge. Gray background Cause Solution Toner darkness setting is too dark. Select a different toner darkness setting in the printer software before sending the job to print. Toner cartridge is worn or defective. Replace the toner cartridge. Incorrect margins Cause Solution Guides in the selected tray are set for a different paper Move the guides in the tray to the proper positions for the size size than what is loaded in the tray. loaded. Auto size sensing is set to Off, but you loaded a different size paper in a tray. For example, you inserted A4-size paper into the selected tray but did not set the Paper Size to A4. • Set the Paper Size to match the paper size in the tray. • Specify the correct page size in Print Properties or the program. Light colored line, white line, or incorrectly colored line Example Cause Toner cartridge is defective. Photoconductor is defective. Transfer module is defective. Solution Replace the color cartridge causing the line. Replace the photoconductor. Replace the transfer module. Troubleshooting 185
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