Lexmark 25C0350 User's Guide - Page 188

Skewed print Cause Solution Guides in the selected tray are not in the correct position for Move the guides in the tray to the proper positions for the the paper size loaded in the tray. size loaded. • Make sure that the width guide is not too far from the paper stack. • Make sure that the width guide is not pressing too tightly against the paper stack. • Make sure that the length guide is not too far from the paper stack. • Make sure that the length guide is not pressing too tightly against the paper stack. You are using paper that does not meet the printer specifications. Make sure that you are using paper that meets the printer specifications. Solid color pages Cause Photoconductor is installed incorrectly. Photoconductor is defective. Printer requires servicing. Solution Remove and then reinstall the photoconductor. Replace the photoconductor. Call for service. Streaked horizontal lines Example Cause Solution A toner cartridge is defective, empty, or worn. Replace the toner cartridge. Fuser is defective or worn. Replace the fuser. Photoconductor may be defective. Replace the defective photoconductor. Streaked vertical lines Example Cause Toner is smeared before fusing to the paper. Toner cartridge is defective. Transfer module is worn or defective. Solution If paper is stiff, try feeding from another tray. Replace the toner cartridge causing the streaks. Replace the transfer module. Troubleshooting 188