Lexmark C782 User's Guide - Page 96

Media specifications

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Troubleshooting Symptom Gray background ABCDE ABCDE ABCDE Cause • The Toner Darkness setting is too dark. • The print cartridges are defective. Solution • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridge that corresponds to the color displayed on the control panel. Uneven print density ABCDE ABCDE ABCDE • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • Replace the print cartridge that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. Ghost Images Toner level is low in the print cartridges. Replace the print cartridge that corresponds to the color displayed on the control panel. Clipped images (Some of the print is cut off on the sides, top, or bottom of the paper.) Incorrect margins Skewed print (Print is inappropriately slanted.) Blank pages Guides in the selected tray are set Move the guides in the tray to the proper positions for a different size paper than for the size loaded. what is loaded in the tray. • Guides in the selected tray are set for a different size paper than what is loaded in the tray. • Auto size sensing is set to off, but you loaded a different size paper in a tray. For example, you inserted A4 size paper into the selected tray but did not set the Paper Size to A4. • Move the guides in the tray to the proper positions for the size loaded. • Set the Paper Size to match the media in the tray. • Guides in the selected tray are not in the correct position for the paper size loaded in the tray. • You are using paper that does not meet the printer specifications. • Move the guides in the tray to the proper positions for the size loaded. • See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for detailed specifications. • For more information, see Media specifications. The print cartridges are defective Replace the print cartridge that corresponds to the or empty. color displayed on the control panel. Solving print quality problems 96

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Solving print quality problems
96
Troubleshooting
Gray background
•
The Toner Darkness setting is
too dark.
•
The print cartridges are
defective.
•
Select a different Toner Darkness setting from the
printer driver before sending the job to print.
•
Replace the print cartridge that corresponds to
the color displayed on the control panel.
Uneven print density
•
The print cartridges are
defective.
•
The transfer roller is worn or
defective.
•
The image transfer unit is worn
or defective.
•
Replace the print cartridge that corresponds to
the color displayed on the control panel.
•
Replace the transfer roller.
•
Replace the image transfer unit.
Ghost Images
Toner level is low in the print
cartridges.
Replace the print cartridge that corresponds to the
color displayed on the control panel.
Clipped images
(Some of the print is cut
off on the sides, top, or
bottom of the paper.)
Guides in the selected tray are set
for a different size paper than
what is loaded in the tray.
Move the guides in the tray to the proper positions
for the size loaded.
Incorrect margins
•
Guides in the selected tray are
set for a different size paper
than what is loaded in the tray.
•
Auto size sensing is set to
off
,
but you loaded a different size
paper in a tray. For example,
you inserted A4 size paper into
the selected tray but did not set
the Paper Size to A4.
•
Move the guides in the tray to the proper positions
for the size loaded.
•
Set the Paper Size to match the media in the tray.
Skewed print
(Print is inappropriately
slanted.)
•
Guides in the selected tray are
not in the correct position for
the paper size loaded in the
tray.
•
You are using paper that does
not meet the printer
specifications.
•
Move the guides in the tray to the proper positions
for the size loaded.
•
See the
Card Stock & Label Guide
available on
the Lexmark Web site at
www.lexmark.com
for
detailed specifications.
•
For more information, see
Media specifications.
Blank pages
The print cartridges are defective
or empty.
Replace the print cartridge that corresponds to the
color displayed on the control panel.
Symptom
Cause
Solution
ABCDE
ABCDE
ABCDE
A
B
CD
E
A
B
CD
E
A
B
CD
E