Lexmark CS521 Users Guide PDF - Page 134
Ghost images
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Troubleshooting 134 Action Step 4 Check if the paper has texture or rough finishes. Are you printing on textured or rough paper? Step 5 a Replace textured or rough paper with plain paper. b Print the document. Is the print too dark? Step 6 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Is the print too dark? Yes Go to step 5. No Go to step 6. Go to step 6. The problem is solved. Contact customer The problem is support. solved. Ghost images Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Step 1 a Load the tray with the correct paper type. b Print the document. Yes Go to step 2. No The problem is solved. Do ghost images appear on prints?