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Lexmark CS521 Users Guide PDF - Page 89

Troubleshooting, Printing the Menu Settings

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Understanding the printer menus 89 Menu item Color Quality Guide Information Guide Connection Guide Moving Guide Supplies Guide Description Provides information about color print quality settings Provides more information sources about the printer Provides information about connecting the printer locally (USB) or to a network Provides information about moving, locating, or shipping the printer Provides information about ordering supplies Troubleshooting Troubleshooting Menu item Print Quality Test Pages Description Print sample pages to identify and correct print quality defects. Printing the Menu Settings Page 1 From the control panel, navigate to: > Settings > > Reports > 2 Select Menu Settings Page, and then press .

Section	Page
Contents	2
Safety information	6
Conventions	6
Product statements	6
Learning about the printer	9
Finding information about the printer	9
Selecting a location for the printer	11
Printer configurations	12
Attaching cables	13
Using the control panel	14
Lexmark C2325 printer	14
Lexmark CS421, CS521, C2425, and C2535 printers	15
Lexmark CS622 and C2240 printers	16
Understanding the status of the power button and indicator light	16
Setting up and using the home screen applications	17
Using the home screen	17
Customizing the home screen	18
Using Display Customization	18
Configuring Eco-Settings	19
Creating a Cloud Connector profile	19
Setting up Device Quotas	19
Using QR Code Generator	20
Using Customer Support	20
Managing bookmarks	20
Creating bookmarks	20
Creating folders	21
Managing contacts	21
Adding contacts	21
Adding groups	22
Editing contacts or groups	22
Deleting contacts or groups	22
Setting up and using the accessibility features	24
Activating Voice Guidance	24
Navigating the screen using gestures	24
Enabling Magnification mode	25
Adjusting the Voice Guidance speech rate	25
Using the keyboard on the display	25
Enabling spoken passwords or personal identification numbers	25
Loading paper and specialty media	26
Setting the paper size and type	26
Configuring Universal paper settings	26
Loading trays	26
Loading the multipurpose feeder	28
Loading the manual feeder	30
Linking trays	30
Paper support	32
Supported paper sizes	32
Supported paper types	34
Supported paper weights	35
Printing	37
Printing from a computer	37
Printing from a mobile device	37
Printing from a mobile device using Lexmark Mobile Print	37
Printing from a mobile device using Google Cloud Print	37
Printing from a mobile device using Mopria Print Service	37
Printing from a mobile device using AirPrint	38
Printing from a mobile device using Wi-Fi Direct®	38
Printing from a flash drive	39
Supported flash drives and file types	40
Configuring confidential jobs	40
Printing confidential and other held jobs	41
Printing from a Cloud Connector profile	42
Printing a font sample list	42
Printing a directory list	42
Understanding the printer menus	43
Menu map	43
Device	44
Preferences	44
Remote Operator Panel	45
Notifications	45
Power Management	49
Information Sent to Lexmark	50
Accessibility	50
Restore Factory Defaults	51
Maintenance	52
Configuration Menu	52
Out of Service Erase	55
Visible Home Screen Icons	55
About this Printer	55
Print	56
Layout	56
Setup	57
Quality	58
Job Accounting	59
XPS	61
PDF	61
PostScript	61
PCL	62
HTML	64
Image	64
Paper	65
Tray Configuration	65
Media Configuration	65
Universal Setup	65
Media Types	66
USB Drive	66
Flash Drive Print	66
Network/Ports	68
Network Overview	68
Wireless	68
Ethernet	71
TCP/IP	73
SNMP	74
IPSec	75
802.1x	76
LPD Configuration	76
HTTP/FTP Settings	77
ThinPrint	77
USB	78
Google Cloud Print	78
Wi-Fi Direct	79
Security	80
Login Methods	80
Manage Permissions	80
Local Accounts	81
Schedule USB Devices	82
Security Audit Log	82
Login Restrictions	85
Confidential Print Setup	85
Disk Encryption	86
Erase Temporary Data Files	86
Solutions LDAP Settings	87
Mobile Services Management	87
Miscellaneous	87
Reports	88
Menu Settings Page	88
Device	88
Print	88
Network	88
Help	88
Troubleshooting	89
Troubleshooting	89
Printing the Menu Settings Page	89
Securing the printer	90
Locating the security slot	90
Erasing printer memory	90
Erasing printer hard disk memory	90
Encrypting the printer hard disk	91
Restoring factory default settings	91
Statement of Volatility	91
Maintaining the printer	93
Networking	93
Connecting the printer to a Wi-Fi network	93
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)	93
Connecting a mobile device to the printer wireless network	94
Deactivating the Wi-Fi network	94
Cleaning the printer	95
Ordering parts and supplies	95
Checking the status of parts and supplies	95
Using genuine Lexmark parts and supplies	96
Ordering a toner cartridge	96
Ordering an imaging kit	99
Ordering a waste toner bottle	99
Ordering a maintenance kit	99
Configuring supply notifications	99
Replacing parts and supplies	100
Replacing a toner cartridge	100
Replacing the waste toner bottle	102
Replacing an imaging kit	105
Moving the printer	112
Moving the printer to another location	112
Shipping the printer	112
Saving energy and paper	113
Configuring the power save mode settings	113
Adjusting the brightness of the display	113
Conserving supplies	113
Recycling	114
Recycling Lexmark products	114
Recycling Lexmark packaging	114
Clearing jams	115
Avoiding jams	115
Identifying jam locations	116
Paper jam in trays	117
Paper jam in door A	117
Paper jam in the standard bin	120
Paper jam in the multipurpose feeder	121
Paper jam in the manual feeder	122
Troubleshooting	123
Configuring the SMTP server	123
Network connection problems	124
Cannot open Embedded Web Server	124
Unable to read flash drive	125
Enabling the USB port	125
Checking the printer connectivity	126
Hardware options problems	126
Cannot detect internal option	126
Defective flash detected	127
Not enough free space in flash memory for resources	127
Unformatted flash detected	127
Issues with supplies	127
Replace cartridge, printer region mismatch	127
Non-Lexmark supply	128
Paper feed problems	129
Envelope seals when printing	129
Collated printing does not work	129
Tray linking does not work	130
Paper frequently jams	131
Jammed pages are not reprinted	132
Printing problems	132
Print quality is poor	132
Blank or white pages	132
Dark print	133
Ghost images	134
Gray or colored background	135
Incorrect margins	136
Light print	137
Missing colors	139
Mottled print and dots	140
Paper curl	141
Print crooked or skewed	142
Solid color or black images	143
Text or images cut off	143
Toner easily rubs off	144
Uneven print density	145
Horizontal dark lines	146
Vertical dark lines	147
Horizontal white lines	148
Vertical white lines	149
Repeating defects	150
Confidential and other held documents do not print	151
Slow printing	153
Print jobs do not print	155
The printer is not responding	156
Job prints from the wrong tray or on the wrong paper	157
Color quality problems	157
Adjusting toner darkness	157
Modifying the colors in printed output	158
FAQ about color printing	158
The print appears tinted	160
Contacting customer support	160
Upgrading and migrating	161
Hardware	161
Available internal options	161
Accessing the controller board	161
Installing a printer hard disk	163
Installing optional trays	166
Software	167
Installing the printer software	167
Adding available options in the print driver	168
Firmware	168
Exporting or importing a configuration file	168
Updating firmware	169
Notices	170
Product information	170
Edition notice	170
GOVERNMENT END USERS	170
Trademarks	171
Licensing notices	171
Noise emission levels	171
Waste from Electrical and Electronic Equipment (WEEE) directive	172
India E-Waste notice	172
Product disposal	172
Returning Lexmark cartridges for reuse or recycling	172
Static sensitivity notice	173
ENERGY STAR	173
Temperature information	173
Laser notice	173
Power consumption	174
Product power consumption	174
Sleep Mode	174
Hibernate Mode	175
Off mode	175
Total energy usage	175
Regulatory notices for wireless products	175
Modular component notice	175
Exposure to radio frequency radiation	175
Industry Canada (Canada)	176
European Community (EC) directives conformity	176
Multiple model information	176
Federal Communications Commission (FCC) compliance information statement	176
日本の VCCI 規定	178
European Community (EC) directives conformity	178
Model-specific information	178
Federal Communications Commission (FCC) compliance information statement	178
Notice to users of Class A products in Brazil	179
European Community (EC) directives conformity	179
Radio interference notice	180
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...	180