Lexmark CS521 Users Guide PDF - Page 140
Mottled print and dots
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Troubleshooting 140 Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Step 1 Check the printer for leaked toner contamination. Yes Go to step 2. No Contact customer support. Is the printer free of leaked toner? Step 2 a From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b Check if the paper size and paper type settings match the paper loaded. Note: Make sure that paper does not have texture or rough finishes. Go to step 4. Go to step 3. Do the settings match? Step 3 a Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Note: Make sure that the settings match the paper loaded. b Print the document. Go to step 4. The problem is solved. Is the print mottled? Step 4 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Go to step 5. The problem is solved. Is the print mottled?