Lexmark CX510 User's Guide - Page 275

Troubleshooting 275 Cannot detect memory card Action Yes No Make sure the memory card is installed. a Install the memory card. For more information, see "Installing a memory card" on page 30. The problem is solved. Contact customer support. Note: Check if the memory card is securely connected to the printer controller board. b Print a menu settings page, and then check if the card is listed in the Installed Options list. Is the card listed in the Installed Options list? Tray problems Action Yes No Step 1 The problem is solved. Go to step 2. a Pull out the tray, and then do one or more of the following: • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. • If you are printing on custom‑size paper, then make sure that the paper guides rest against the edges of the paper. • Make sure the paper is below the maximum paper fill indicator. • Make sure paper lies flat in the tray. b Check if the tray closes properly. Is the tray working? Step 2 a Turn off the printer, then wait about 10 seconds, and then turn the printer back on. b Resend the print job. The problem is solved. Go to step 3. Is the tray working? Step 3 Check if the tray is installed and recognized by the printer. Print a menu settings page, and then check if the tray is listed in the Installed Features list. Go to step 4. Is the tray listed in the menu settings page? Reinstall the tray. For more information, see the setup documentation that came with the tray.