Lexmark CX517 User Guide - Page 264
Option problems, Cannot detect internal option
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Troubleshooting 264 Action Step 11 Check the installed printer driver. Yes Go to step 12. Is the correct printer driver installed? Step 12 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer back on. Is the printer working? Option problems Cannot detect internal option Action Yes Step 1 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. on the printer. Does the internal option operate correctly? Step 2 Go to step 3. Check if the internal option is properly installed in the controller board. a Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet. b Make sure the internal option is installed in the appropriate connector in the controller board. c Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Is the internal option properly installed in the controller board? Step 3 Go to step 4. Print a menu settings page, and then check to see if the internal option is listed in the Installed Features list. Is the internal option listed in the menu settings page? No Install the correct printer driver. Contact customer support. No Go to step 2. Connect the internal option to the controller board. Reinstall the internal option.
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