Lexmark E220 User's Reference - Page 85

Additional troubleshooting menus

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Troubleshooting Additional troubleshooting menus For advanced troubleshooting, see Understanding the printer configuration menus. Calling for service Before calling for service, check the following: • Is the power cord plugged into the printer? • Is the power cord plugged directly into a properly grounded wall outlet? • Is your printer properly connected to your computer? • Are all other devices attached to your printer plugged in and turned on? • Is the wall outlet turned off by any switches? • Did a fuse blow? • Has a power outage occurred in your area? • Is a print cartridge installed in your printer? • Is the printer cover closed completely? If all else fails, try turning your printer off and back on again. If your printer is still not operating properly, call for service. If you are able to print, press and release Continue to print a menu settings page, which lists the printer model type and other information the service representative may need to know. For service in the U.S., call 1-859-232-3000. For other countries or regions, refer to the numbers listed on the drivers CD. Calling for service 85

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Calling for service
85
Troubleshooting
Additional troubleshooting menus
For advanced troubleshooting, see
Understanding the printer configuration menus
.
Calling for service
Before calling for service, check the following:
•
Is the power cord plugged into the printer?
•
Is the power cord plugged directly into a properly grounded wall outlet?
•
Is your printer properly connected to your computer?
•
Are all other devices attached to your printer plugged in and turned on?
•
Is the wall outlet turned off by any switches?
•
Did a fuse blow?
•
Has a power outage occurred in your area?
•
Is a print cartridge installed in your printer?
•
Is the printer cover closed completely?
If all else fails, try turning your printer off and back on again. If your printer is still not operating
properly, call for service. If you are able to print, press and release
Continue
to print a menu settings
page, which lists the printer model type and other information the service representative may need to
know.
For service in the U.S., call 1-859-232-3000. For other countries or regions, refer to the numbers
listed on the drivers CD.