Section |
Page |
Contents |
2 |
Safety information |
6 |
Conventions |
6 |
Learning about the printer |
8 |
Using this guide |
8 |
Finding information about the printer |
8 |
Selecting a location for the printer |
9 |
Printer configurations |
10 |
Additional printer setup |
13 |
Installing internal options |
13 |
Available internal options |
13 |
Accessing the controller board |
13 |
Installing an optional card |
14 |
Installing hardware options |
16 |
Installing optional trays |
16 |
Attaching cables |
17 |
Setting up the printer software |
18 |
Installing the printer software |
18 |
Adding available options in the print driver |
19 |
Networking |
19 |
Preparing to set up the printer on an Ethernet network |
19 |
Preparing to set up the printer on a wireless network |
20 |
MS315 and MS415 Wireless Setup Wizard |
21 |
Connecting the printer using the Wireless Setup Wizard |
21 |
MS312 Wi-Fi Protected Setup |
21 |
Connecting the printer to a wireless network using Wi-Fi Protected Setup |
21 |
MS315 and MS415 Wi-Fi Protected Setup |
22 |
Connecting the printer to a wireless network using Wi-Fi Protected Setup |
22 |
Connecting MS312 to a wireless network using the printer software |
23 |
Using the Wireless Setup Utility (Windows only) |
23 |
Using the Wireless Setup Assistant (Macintosh only) |
23 |
Connecting the printer to a wireless network using the Embedded Web Server |
24 |
Verifying printer setup |
24 |
MS312 and MS317 printing menu settings and network setup pages |
24 |
Printing a menu settings page |
24 |
Printing a network setup page |
25 |
MS315, MS415, and MS417 printing menu settings and network setup pages |
25 |
Printing a menu settings page |
25 |
Printing a network setup page |
26 |
Using MS312 and MS317 |
27 |
Using the printer control panel |
27 |
Understanding the colors of the Sleep button and indicator lights |
28 |
Installing the Local Printer Settings Utility |
28 |
Using the Local Printer Settings Utility |
29 |
Using MS315, MS415, and MS417 |
30 |
Using the control panel |
30 |
Understanding the colors of the Sleep button and indicator lights |
31 |
Accessing the Embedded Web Server |
31 |
Loading paper and specialty media |
32 |
MS312 and MS317 paper size and type setup |
32 |
Setting the paper size and type |
32 |
Configuring Universal paper settings |
32 |
MS315, MS415, and MS417 paper size and type setup |
33 |
Setting the paper size and type |
33 |
Configuring Universal paper settings |
33 |
Using the standard bin and paper stop |
33 |
Loading trays |
34 |
Loading the multipurpose feeder |
38 |
Linking and unlinking trays |
41 |
MS312 and MS317 tray linking |
41 |
Linking and unlinking trays |
41 |
Configuring a custom paper type |
42 |
Assigning a custom paper type |
42 |
MS315, MS415, and MS417 tray linking |
43 |
Linking and unlinking trays |
43 |
Creating a custom name for a paper type |
43 |
Assigning a custom paper type |
44 |
Paper and specialty media guide |
45 |
Paper guidelines |
45 |
Paper characteristics |
45 |
Unacceptable paper |
46 |
Selecting paper |
46 |
Selecting preprinted forms and letterhead |
46 |
Using recycled paper and other office papers |
47 |
Storing paper |
48 |
Using specialty media |
48 |
Tips on using card stock |
48 |
Tips on using envelopes |
49 |
Tips on using labels |
49 |
Tips on using letterhead |
50 |
Tips on using transparencies |
50 |
Supported paper sizes, types, and weights |
51 |
Supported paper sizes |
51 |
Supported paper types and weights |
52 |
Printing |
54 |
Printing a document |
54 |
Printing from a computer |
54 |
MS312 and MS317 toner darkness adjustment |
54 |
Adjusting toner darkness |
54 |
MS315, MS415, and MS417 toner darkness adjustment |
55 |
Adjusting toner darkness |
55 |
Printing from a mobile device |
55 |
Printing from a mobile device using Mopria Print Service |
55 |
Printing from a mobile device using Google Cloud Print |
55 |
Printing from a mobile device using AirPrint |
56 |
Printing from a mobile device using Lexmark Mobile Print |
56 |
MS315, MS415, and MS417 printing confidential and other held jobs |
56 |
Storing print jobs in the printer |
56 |
Printing information pages |
57 |
MS312 and MS317 information pages |
57 |
Printing a font sample list |
57 |
MS315, MS415, and MS417 information pages |
58 |
Printing a font sample list |
58 |
Printing a directory list |
58 |
Canceling a print job |
58 |
Canceling a print job from the printer control panel |
58 |
Canceling a print job from the computer |
58 |
Saving money and the environment |
59 |
Saving paper and toner |
59 |
Using recycled paper |
59 |
Conserving supplies |
59 |
Recycling |
59 |
Recycling Lexmark products |
60 |
Recycling Lexmark packaging |
60 |
Returning Lexmark cartridges for reuse or recycling |
60 |
Managing the printer |
61 |
Finding advanced networking and administrator information |
61 |
Copying printer settings to other printers |
61 |
Configuring supply notifications from the Embedded Web Server |
61 |
MS312 and MS317 printer management |
62 |
Accessing the remote control panel |
62 |
Viewing reports |
63 |
Restoring factory default settings |
63 |
Creating a printer control panel PIN |
63 |
Saving energy |
64 |
Using Eco-Mode |
64 |
Using Hibernate mode |
64 |
Setting Hibernate Timeout |
65 |
Using Schedule Power Modes |
65 |
MS315, MS415, and MS417 printer management |
66 |
Checking the virtual display |
66 |
Modifying confidential print settings |
66 |
Saving energy |
66 |
Using Eco-mode |
66 |
Reducing printer noise |
67 |
Using Hibernate mode |
68 |
Setting Hibernate Timeout |
68 |
Using Schedule Power Modes |
69 |
Adjusting the brightness of the printer display |
69 |
Restoring factory default settings |
69 |
Adjusting Sleep mode |
70 |
Securing the printer |
71 |
Using the security lock feature |
71 |
Statement of Volatility |
71 |
Erasing volatile memory |
72 |
Erasing non-volatile memory |
72 |
MS312 and MS317 non-volatile memory erase |
72 |
Erasing non-volatile memory |
72 |
MS315, MS415, and MS417 non-volatile memory erase |
72 |
Erasing non-volatile memory |
72 |
Finding printer security information |
73 |
Understanding the printer menus |
74 |
MS312 and MS317 menus list |
74 |
Menus list |
74 |
MS315, MS415, and MS417 menus list |
74 |
Menus list |
74 |
Paper menu |
75 |
MS312 and MS317 paper menu |
75 |
Default Source menu |
75 |
Paper Size/Type menu |
76 |
MS315, MS415, and MS417 paper menus |
79 |
Default Source menu |
79 |
Paper Size/Type menu |
79 |
Configure MP menu |
82 |
Substitute Size menu |
82 |
Paper Texture menu |
82 |
Paper Weight menu |
84 |
Paper Loading menu |
85 |
Custom Types menu |
86 |
Universal Setup menu |
87 |
Reports menu |
87 |
Reports menu |
87 |
Network/Ports menu |
88 |
Active NIC menu |
88 |
MS312 and MS317 network/ports menu |
88 |
Standard Network or Network [x] menu |
88 |
Reports menu |
90 |
Wireless menu |
90 |
MS315, MS415, and MS417 network/ports menus |
91 |
Standard Network or Network [x] menus |
91 |
Reports menu |
92 |
Wireless menu |
92 |
Network Card menu |
93 |
TCP/IP menu |
93 |
IPv6 menu |
94 |
Standard USB menu |
95 |
Standard Parallel menu |
97 |
AppleTalk menu |
98 |
SMTP Setup menu |
99 |
Security menu |
100 |
MS315, MS415, and MS417 security menu |
100 |
Confidential Print menu |
100 |
Security Audit Log menu |
101 |
Set Date and Time menu |
101 |
Settings menu |
102 |
MS312 and MS317 general settings |
102 |
General Settings menu |
102 |
MS315, MS415, and MS417 general settings |
106 |
General Settings menu |
106 |
Print Settings |
110 |
Setup menu |
110 |
Finishing menu |
111 |
Quality menu |
113 |
XPS menu |
114 |
PostScript menu |
114 |
MS312 and MS317 print settings |
114 |
Utilities menu |
114 |
PCL Emul menu |
115 |
MS315, MS415, MS417 print settings |
117 |
Job Accounting menu |
117 |
Utilities menu |
119 |
PDF menu |
119 |
PCL Emul menu |
120 |
HTML menu |
122 |
Image menu |
123 |
MS315, MS415, and MS417 help menu |
124 |
Help menu |
124 |
Clearing jams |
125 |
Avoiding jams |
125 |
Identifying jam locations |
126 |
Paper jam in the front door |
127 |
Paper jam in the rear door |
129 |
Paper jam in the standard bin |
130 |
Paper jam in the duplex unit |
130 |
Paper jam in trays |
131 |
Paper jam in the multipurpose feeder |
131 |
Maintaining the printer |
133 |
Cleaning the printer |
133 |
Checking the status of parts and supplies |
133 |
Estimated number of remaining pages |
134 |
Ordering parts and supplies |
134 |
Using genuine Lexmark parts and supplies |
134 |
Ordering toner cartridges |
134 |
Ordering an imaging unit |
136 |
Storing supplies |
136 |
Replacing supplies |
137 |
Replacing the toner cartridge |
137 |
Replacing the imaging unit |
138 |
Moving the printer |
140 |
Moving the printer to another location |
140 |
Shipping the printer |
141 |
Troubleshooting |
142 |
Understanding the printer messages |
142 |
MS312 and MS317 printer messages |
142 |
Bin full. Remove paper. |
142 |
Cannot collate large document [37] |
142 |
Cannot defrag flash memory [37] |
142 |
Change [paper source] to [custom string] load [orientation] |
142 |
Change [paper source] to [custom type name] load [orientation] |
142 |
Change [paper source] to [paper size] load [orientation] |
143 |
Change [paper source] to [paper type] [paper size] load [orientation] |
143 |
Complex page may misprint [39] |
143 |
Defective flash memory [51] |
143 |
Flash memory full [52] |
144 |
Flash memory unformatted [53] |
144 |
Memory low, no Resource Save [35] |
144 |
Network error, port [x] [54] |
144 |
Network error, standard port [54] |
144 |
Paper too short [34] |
145 |
Printer restart. Check last job. |
145 |
Rear USB port disabled [56] |
145 |
Too many trays. Remove some. [58] |
145 |
MS315, MS415, and MS417 printer messages |
146 |
Change [paper source] to [custom string] load [orientation] |
146 |
Change [paper source] to [custom type name] load [orientation] |
146 |
Change [paper source] to [paper size] load [orientation] |
146 |
Change [paper source] to [paper type] [paper size] load [orientation] |
146 |
Complex page, some data may not have printed [39] |
147 |
Configuration change, some held jobs were not restored [57] |
147 |
Defective flash detected [51] |
147 |
Incorrect paper size, open [paper source] [34] |
147 |
Insufficient memory to support Resource Save feature [35] |
147 |
Insufficient memory to collate job [37] |
148 |
Insufficient memory for Flash Memory Defragment operation [37] |
148 |
Insufficient memory, some Held Jobs were deleted [37] |
148 |
Insufficient memory, some held jobs will not be restored [37] |
148 |
Network [x] software error [54] |
148 |
Not enough free space in flash memory for resources [52] |
149 |
Printer had to restart. Last job may be incomplete. |
149 |
Remove paper from standard output bin |
149 |
Serial option [x] error [54] |
149 |
SMTP server not set up. Contact system administrator. |
149 |
Standard network software error [54] |
149 |
Standard parallel port disabled [56] |
150 |
Standard USB port disabled [56] |
150 |
Too many flash options installed [58] |
150 |
Too many trays attached [58] |
150 |
Unformatted flash detected [53] |
150 |
Unsupported option in slot [x] [55] |
151 |
Weblink server not set up. Contact system administrator. |
151 |
Cartridge, imaging unit mismatch [41.xy] |
151 |
Cartridge nearly low [88.xy] |
151 |
Cartridge low [88.xy] |
151 |
Cartridge very low, [x] estimated pages remain [88.xy] |
151 |
Close front door |
152 |
Credentials invalid. Print job canceled. |
152 |
Imaging unit nearly low [84.xy] |
152 |
Imaging unit low [84.xy] |
152 |
Imaging unit very low, [x] estimated pages remain [84.xy] |
152 |
Insert tray [x] |
152 |
Load [paper source] with [custom string] [orientation] |
152 |
Load [paper source] with [custom type name] [orientation] |
153 |
Load [paper source] with [paper size] [orientation] |
153 |
Load [paper source] with [paper type] [paper size] [orientation] |
153 |
Load multipurpose feeder with [custom type name] [orientation] |
153 |
Load multipurpose feeder with [custom string] [orientation] |
154 |
Load multipurpose feeder with [paper size] [orientation] |
154 |
Load multipurpose feeder with [paper type] [paper size] [orientation] |
154 |
Memory full [38] |
154 |
Non-Lexmark [supply type], see User’s Guide [33.xy] |
154 |
Parallel port disabled [56] |
155 |
Print quota exceeded. Print job canceled. |
155 |
Print quota exceeded. Print job incomplete. |
155 |
Reinstall missing or unresponsive cartridge [31.xy] |
155 |
Reinstall missing or unresponsive imaging unit [31.xy] |
156 |
Replace cartridge, 0 estimated pages remain [88.xy] |
156 |
Replace cartridge, printer region mismatch [42.xy] |
156 |
Replace imaging unit, 0 estimated pages remain [84.xy] |
156 |
Replace maintenance kit [80.xy] |
157 |
Replace unsupported cartridge [32.xy] |
157 |
Replace unsupported imaging unit [32.xy] |
157 |
Solving printer problems |
158 |
Basic printer problems |
158 |
The printer is not responding |
158 |
Printer display is blank |
160 |
Option problems |
160 |
Cannot detect internal option |
160 |
Tray problems |
161 |
MS312 and MS317 paper feed problems |
162 |
Paper jam message remains after jam is cleared |
162 |
Jammed pages are not reprinted |
162 |
MS315, MS415, and MS417 paper feed problems |
163 |
Paper frequently jams |
163 |
Paper jam message remains after jam is cleared |
163 |
Jammed pages are not reprinted |
164 |
Solving print problems |
164 |
Printing problems |
164 |
Print jobs do not print |
164 |
Printing slows down |
165 |
Job prints from the wrong tray or on the wrong paper |
166 |
Incorrect characters print |
166 |
Tray linking does not work |
167 |
Large jobs do not collate |
167 |
Unexpected page breaks occur |
168 |
MS312 and MS317 printing problems |
168 |
Print job takes longer than expected |
168 |
MS315, MS415, and MS417 printing problems |
169 |
Multiple-language PDF files do not print |
169 |
Confidential and other held jobs do not print |
170 |
Print job takes longer than expected |
170 |
Print quality problems |
171 |
Clipped pages or images |
171 |
Shadow images appear on prints |
172 |
Gray background on prints |
173 |
Incorrect margins on prints |
174 |
Paper curl |
175 |
Print irregularities |
176 |
Repeating defects appear on prints |
177 |
Print is too dark |
178 |
Print is too light |
179 |
Printer is printing blank pages |
180 |
Skewed print |
181 |
Printer is printing solid black pages |
182 |
Transparency print quality is poor |
183 |
Streaked horizontal lines appear on prints |
183 |
Streaked vertical lines appear on prints |
184 |
Horizontal voids appear on prints |
186 |
Vertical voids appear on prints |
187 |
Toner specks appear on prints |
188 |
Toner fog or background shading appears on prints |
188 |
Toner rubs off |
188 |
Uneven print density |
189 |
MS312 and MS317 print quality problem |
189 |
Characters have jagged or uneven edges |
189 |
MS315, MS415, and MS417 print quality problem |
190 |
Characters have jagged or uneven edges |
190 |
Embedded Web Server does not open |
191 |
Contacting customer support |
192 |
Notices |
193 |
Product information |
193 |
Edition notice |
193 |
GOVERNMENT END USERS |
193 |
Trademarks |
194 |
Federal Communications Commission (FCC) compliance information statement |
195 |
Licensing notices |
195 |
Noise emission levels |
196 |
Waste from Electrical and Electronic Equipment (WEEE) directive |
196 |
India E-Waste notice |
196 |
Product disposal |
196 |
Static sensitivity notice |
196 |
ENERGY STAR |
197 |
Temperature information |
197 |
Laser notice |
197 |
Laser advisory label |
197 |
Power consumption |
198 |
Product power consumption |
198 |
Sleep Mode |
199 |
Hibernate Mode |
199 |
Off mode |
199 |
Total energy usage |
199 |
European Community (EC) directives conformity |
200 |
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ... |
200 |
Patent acknowledgment |
202 |