Lexmark MS331 Users Guide PDF - Page 108
Job prints from the wrong tray or on the wrong paper, Step 4, Settings, Paper, Tray Configuration
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Troubleshoot a problem 108 Action Step 4 a Delete some held jobs to free up printer memory. b Print the documents. Are the documents printed? Yes The problem is solved. Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on the correct paper. b Print the document. Yes Go to step 2. Is the document printed on the correct paper? Step 2 The problem is a Depending on your operating system, specify the paper size solved. and paper type from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel. Navigate to: Settings > > Paper > > Tray Configuration > > Paper Size/Type > b Make sure that the settings match the paper loaded. c Print the document. Is the document printed on the correct paper? Step 3 a Check if the trays are linked. For more information, see "Linking trays" on page 22. b Print the document. The problem is solved. Is the document printed from the correct tray? No Contact customer support. No Load the correct paper size and paper type. Go to step 3. Contact customer support.