Lexmark MS622 Users Guide PDF - Page 124
Paper frequently jams, Step 3, Notes, Settings, Paper, Tray Configuration, Paper Size/Type
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Troubleshooting 124 Action Step 3 a Make sure that Tray Linking is set toAutomatic. For more information, see "Linking trays" on page 27. b Print the document. Do the trays link correctly? Yes The problem is solved. No Contact customer support. Paper frequently jams Action Yes Step 1 a Remove the tray. b Check if paper is loaded correctly. Go to step 2. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper fill indicator. • Make sure to print on recommended paper size and type. c Insert the tray. d Print the document. No The problem is solved. Do paper jams occur frequently? Step 2 a From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b Set the correct paper size and type. c Print the document. Go to step 3. The problem is solved. Do paper jams occur frequently? Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Contact customer The problem is support. solved. Do paper jams occur frequently?