Lexmark MX826 Users Guide PDF
Lexmark MX826 Manual
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- Lexmark MX826 | Users Guide PDF - Page 1
MX822, MX826, XM7355, XM7370 MFPs User's Guide March 2020 Machine type(s): 7465 Models: 436, 496, 836, 896 www.lexmark.com - Lexmark MX826 | Users Guide PDF - Page 2
using gestures...24 Enabling Magnification mode...25 Adjusting the Voice Guidance speech rate 25 Using the keyboard on the display...25 Enabling spoken passwords or personal identification numbers 25 Loading paper and specialty media 26 Setting the size and type of the specialty media 26 Con - Lexmark MX826 | Users Guide PDF - Page 3
paper weights...40 Printing...43 Printing from a computer...43 Printing from a mobile device...43 Printing from a flash drive...45 Supported flash drives and file types...46 Configuring confidential jobs...46 Printing confidential and other held jobs...47 Printing a font sample list...48 - Lexmark MX826 | Users Guide PDF - Page 4
...68 Print...82 Paper...91 Copy...94 Fax...98 E-mail...102 FTP...109 USB Drive...113 Network/Ports...119 Security...130 Reports...138 Help...139 Troubleshooting...139 Printing the Menu Settings Page...140 - Lexmark MX826 | Users Guide PDF - Page 5
hard disk memory...141 Encrypting the printer hard disk...142 Restoring factory default settings...142 Statement of Volatility...142 Maintaining the printer 144 Adjusting ...198 Staple jam in the staple, hole punch finisher 201 Troubleshooting 204 Network connection problems...204 Hardware options - Lexmark MX826 | Users Guide PDF - Page 6
Contents 6 Issues with supplies...207 Paper feed problems...208 Printing problems...211 Faxing problems...243 Scanning problems...246 Contacting customer support...250 Upgrading and migrating 251 Hardware...251 Software...272 Firmware...273 Notices...274 Index...289 - Lexmark MX826 | Users Guide PDF - Page 7
that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: To reduce the risk of fire - Lexmark MX826 | Users Guide PDF - Page 8
results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark - Lexmark MX826 | Users Guide PDF - Page 9
those specified in the User's Guide may result in hazardous radiation exposure service or repairs, other than those described in the user documentation, to a service instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions - Lexmark MX826 | Users Guide PDF - Page 10
the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here See the setup documentation that came with the printer or go to http://support.lexmark.com. Information Center - Lexmark MX826 | Users Guide PDF - Page 11
support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Find it here Go to http://support.lexmark. with the printer. Product Information Guide-See the documentation that came with the printer or go to http://support.lexmark.com. Selecting a location for - Lexmark MX826 | Users Guide PDF - Page 12
HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION-TIPPING HAZARD: To reduce the risk - Lexmark MX826 | Users Guide PDF - Page 13
Learning about the printer 13 You can configure your printer by adding optional 550‑ or 2100‑sheet trays. For more information, see "Installing the 550‑sheet tray" on page 263 or "Installing the 2100‑sheet tray" on page 264. Basic model 1 Automatic document feeder (ADF) tray 2 ADF bin 3 Standard - Lexmark MX826 | Users Guide PDF - Page 14
is installed, then you cannot use an optional 550‑sheet tray. • A maximum of two optional trays may be configured with the printer. • The printer supports only one finisher at a time. - Lexmark MX826 | Users Guide PDF - Page 15
Learning about the printer 15 Attaching cables CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION-POTENTIAL INJURY: To avoid the - Lexmark MX826 | Users Guide PDF - Page 16
on which mode is selected. 7 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning. 8 Stop or speaker. Note: This feature is available only in some printer units. Understanding the status of the power button and indicator light Indicator - Lexmark MX826 | Users Guide PDF - Page 17
Learning about the printer 17 Indicator light Red Power button light Off Solid amber Blinking amber Printer status The printer requires user intervention. Printer status The printer is off, ready, or processing data. The printer is in Sleep mode. The printer is in Hibernate mode. - Lexmark MX826 | Users Guide PDF - Page 18
Setting up and using the home screen applications 18 Setting up and using the home screen applications Using the home screen Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. Touch 1 Copy 2 E‑mail 3 Settings - Lexmark MX826 | Users Guide PDF - Page 19
Web Server, click Apps > Display Customization > Configure. • Enable and configure the screen saver, slideshow, and wallpaper settings. Managing screen saver and slide show images 1 From the Screen Saver and Slideshow Images section, add, edit, or delete an - Lexmark MX826 | Users Guide PDF - Page 20
saver only when there are errors, warnings, or cloud‑based notifications. 2 Apply the changes. Changing the wallpaper image 1 From the home screen, touch Change Wallpaper. 2 Select an image to use. 3 Apply the changes. Running a slide show from a flash drive 1 Insert a flash drive into the USB port - Lexmark MX826 | Users Guide PDF - Page 21
is the default port for sending commands. • For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the : The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages. Other file types such as DOCX and XLXS are supported in some printer - Lexmark MX826 | Users Guide PDF - Page 22
Setting up and using the home screen applications 22 Managing contacts Adding contacts 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by - Lexmark MX826 | Users Guide PDF - Page 23
Setting up and using the home screen applications 23 3 Do either of the following: • From the Contacts section, click a contact name, and then edit the information. • From the Contact Groups section, click a group name, and then edit the information. 4 Apply the changes. Deleting contacts or - Lexmark MX826 | Users Guide PDF - Page 24
an option or item on the screen. Zoom in or zoom out text and images. Move to the next item on the screen. Swipe left or swipe up Move Note: This gesture requires the use of two fingers to drag across a zoomed image. Swipe up then left Exit an application and return to the home screen. Swipe - Lexmark MX826 | Users Guide PDF - Page 25
in the field. • Select Backspace to delete characters. • To hear the content in the input field, select Tab, and then select Shift + Tab. Enabling spoken passwords or personal identification numbers 1 From the home screen, select Settings > Device > Accessibility > Speak - Lexmark MX826 | Users Guide PDF - Page 26
all other trays closed until needed. 1 Remove the tray. Note: To avoid paper jams, do not remove trays while the printer is busy. 2 Adjust the guides to match the size of the paper that you are loading. Note: Use the indicators on the bottom of the tray to position the - Lexmark MX826 | Users Guide PDF - Page 27
Loading paper and specialty media 27 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly against the paper. - Lexmark MX826 | Users Guide PDF - Page 28
Loading paper and specialty media 28 • Do not slide paper into the tray. • To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator. • Load letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With - Lexmark MX826 | Users Guide PDF - Page 29
HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the guides. Loading A5‑size paper a Pull up and slide the width - Lexmark MX826 | Users Guide PDF - Page 30
Loading paper and specialty media 30 b Squeeze and slide the length guide to the position for A5 until it clicks into place. c Remove the A5 length guide from its holder. d Insert the guide into its designated slot, and then press until it clicks into place. - Lexmark MX826 | Users Guide PDF - Page 31
‑, letter‑, legal‑, Oficio‑, and folio‑size paper a Pull up and slide the width guide to the correct position for the size of the paper being loaded. b If the A5 length guide is still attached, then remove it. If the guide is not attached, then proceed to step d on page 32. c Place the A5 - Lexmark MX826 | Users Guide PDF - Page 32
Loading paper and specialty media 32 d Squeeze, and then slide the length guide to the correct position for the size of the paper being loaded. 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack - Lexmark MX826 | Users Guide PDF - Page 33
Loading paper and specialty media 33 Without an optional staple finisher With an optional staple finisher Two‑sided printing Two‑sided printing • When loading prepunched paper, make sure that the holes on the long edge of the paper are against the right side of the tray. One‑sided printing Two‑ - Lexmark MX826 | Users Guide PDF - Page 34
Loading paper and specialty media 34 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper that you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load paper with the printable - Lexmark MX826 | Users Guide PDF - Page 35
and against the left side of the paper guide. Warning-Potential Damage: Do not use envelopes 4 Save the settings. 5 Click Settings > Device > Maintenance > Configuration Menu > Tray Configuration. 6 Set Warning-Potential Damage: The temperature of the fuser varies according to the specified paper type - Lexmark MX826 | Users Guide PDF - Page 36
Paper support 36 Paper support Supported paper sizes Paper sizes supported by the printer Paper size Standard or Optional optional 550‑sheet 2100‑sheet tray tray Multipurpose feeder Two‑sided printing A4 210 x 297 mm (8.3 x 11.7 - Lexmark MX826 | Users Guide PDF - Page 37
Paper support 37 Paper size Standard or Optional optional 550‑sheet 2100‑sheet tray Envelopes wider than 101.6 mm (4.5 in.) may crease. This paper type must be tested for acceptability. Paper sizes supported by the output options or finishers Paper size A4 210 x 297 mm (8.3 x 11.7 in.) A5 LEF - Lexmark MX826 | Users Guide PDF - Page 38
Paper support 38 Paper size Statement 140 x 216 mm (5.5 x 8.5 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm (8.5 x 14 - Lexmark MX826 | Users Guide PDF - Page 39
98.4 x 162 mm (3.9 x 6.4 in.) to 176 x 250 mm (6.9 x 9.8 in.) X X X Staple, hole punch finisher Stack Staple Hole punch X X X Supported paper types Paper types supported by the printer Paper type Plain paper Standard or Optional optional 550‑sheet 2100‑sheet tray tray Multipurpose - Lexmark MX826 | Users Guide PDF - Page 40
Letterhead X X X X X X Preprinted Colored paper X X X X X X Light X X X X X X Heavy X X X X X X Rough/Cotton X X X X X X Custom type [x] X X X X X X Supported paper weights Paper weights supported by the printer Paper type and weight Standard or Optional - Lexmark MX826 | Users Guide PDF - Page 41
sensitive area must enter the printer first. 3 28‑lb bond envelopes are limited to 25% cotton content. Multipurpose feeder Two‑sided printing X Paper weights supported by the output options or finishers Paper type and weight Plain paper or Bond 60-176 g/m² grain long (16- 47‑lb bond) Plain paper or - Lexmark MX826 | Users Guide PDF - Page 42
Paper support 42 Paper type and weight Offset stacker 4‑bin Staple finisher mailbox Stack Staple Card stock X X 203 g/m² grain long (125‑lb bond) Card stock 199 g/m² grain - Lexmark MX826 | Users Guide PDF - Page 43
images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support from a mobile device using Mopria Print Service Mopria® Print Service is a mobile printing solution for mobile devices - Lexmark MX826 | Users Guide PDF - Page 44
sure that both devices are connected to the same subnet. • This application is supported only in some Apple devices. 1 From your mobile device, select a document a mobile device using Wi‑Fi Direct® Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make - Lexmark MX826 | Users Guide PDF - Page 45
Printing 45 Printing from a flash drive 1 Insert the flash drive. Notes: • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display. 2 From - Lexmark MX826 | Users Guide PDF - Page 46
support the File Allocation Table (FAT) system. File types Documents • PDF (version 1.7 or earlier) • HTML • XPS • Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx) Images printer until they are released or deleted manually. Set the expiration time for a repeat print job. Note: - Lexmark MX826 | Users Guide PDF - Page 47
Printing 47 Use To Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining copies. Note: Verify jobs print one copy to check if it is satisfactory before printing the remaining copies. Reserve Job Expiration Set the expiration time that the - Lexmark MX826 | Users Guide PDF - Page 48
Printing 48 5 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the settings > Print • For other print jobs, navigate to: Held jobs > select your user - Lexmark MX826 | Users Guide PDF - Page 49
to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output have the same paper size. 2 - Lexmark MX826 | Users Guide PDF - Page 50
Copying 50 Copying on letterhead 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Copy From > select the size of the original document. 3 Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the - Lexmark MX826 | Users Guide PDF - Page 51
Copying 51 Copying multiple pages onto a single sheet 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Pages per Side. 3 Adjust the settings. 4 Copy the document. Creating a copy shortcut 1 From the home screen, touch Copy. 2 Configure the - Lexmark MX826 | Users Guide PDF - Page 52
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark MX826 | Users Guide PDF - Page 53
E-mailing 53 Sending an e-mail Using the control panel 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch E-mail, and then enter the needed information. Note: You can also enter the recipient using the address book or shortcut number. 3 If - Lexmark MX826 | Users Guide PDF - Page 54
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark MX826 | Users Guide PDF - Page 55
Faxing 55 Configuring the SMTP server for fax From the control panel 1 From the control panel, touch Settings > Fax > Fax Server Setup > Fax Server E‑mail Settings. 2 Configure the settings. Note: To use the SMTP server setting for e‑mail, enable Use E‑mail SMTP Server. From the Embedded Web Server - Lexmark MX826 | Users Guide PDF - Page 56
the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto Answer to Off). • If you want to receive faxes automatically with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer - Lexmark MX826 | Users Guide PDF - Page 57
Faxing 57 Connected to different wall jacks 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes - Lexmark MX826 | Users Guide PDF - Page 58
. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Part number 40X8519 - Lexmark MX826 | Users Guide PDF - Page 59
Faxing 59 Connecting the printer to a non‑RJ11 wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a non‑RJ11 - Lexmark MX826 | Users Guide PDF - Page 60
Faxing 60 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. 1 Connect one end of the telephone cable to the line - Lexmark MX826 | Users Guide PDF - Page 61
Faxing 61 Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one . 4 Send the fax job. Using the computer Note: Make sure that the Universal Fax driver is installed. For Windows users 1 With a document open, click File > Print. 2 - Lexmark MX826 | Users Guide PDF - Page 62
Faxing 62 For Macintosh users 1 With a document open, choose File > Print. 2 Select the printer and enter the recipient number. 3 If necessary, configure other fax settings. 4 Send the fax job. Scheduling a fax 1 Load the original document into the ADF tray or on the scanner glass. 2 From the home - Lexmark MX826 | Users Guide PDF - Page 63
Faxing 63 Printing a fax log 1 From the home screen, touch Settings > Reports > Fax. 2 Touch Fax Job Log or Fax Call Log. Blocking junk faxes 1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. 2 Set Block No Name Fax to On. Holding faxes 1 From the - Lexmark MX826 | Users Guide PDF - Page 64
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark MX826 | Users Guide PDF - Page 65
Scanning 65 • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Shortcuts > Add Shortcut. 3 From the Shortcut Type menu, select Network Folder, and then configure the settings. 4 Apply the changes. Scanning to a flash drive 1 Load an original - Lexmark MX826 | Users Guide PDF - Page 66
Scanning 66 Scanning to a fax server 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Scan Center, and then from the list of destinations, select Fax. 3 Select a fax destination. Note: To create a fax destination, touch Create Fax. 4 Scan the - Lexmark MX826 | Users Guide PDF - Page 67
Lexmark • Layout • Finishing • Setup • Quality • Job Accounting • XPS • Tray Configuration • Media Configuration Copy Defaults Fax Defaults • E‑mail Setup • E‑mail Defaults FTP Defaults Defaults • Maintenance • Visible Home Screen Icons • About this Printer • PDF • PostScript • PCL • HTML • Image - Lexmark MX826 | Users Guide PDF - Page 68
Troubleshooting • Print All Guides • Mono Quality Guide • Connection Guide • Copy Guide • E‑mail Guide • Fax Guide • FTP Guide Print Quality Test Pages • Information Guide • Media Guide • Moving Guide • Print Quality Guide • Scan Guide • Supplies Guide and Time Manually Set Date default setting. - Lexmark MX826 | Users Guide PDF - Page 69
item Description Paper Sizes U.S.* Metric Specify the unit of measurement for paper sizes. Note: The country account automatically. Note: An asterisk (*) next to a value indicates the factory default setting. Eco-Mode Menu item Description Print Sides 1‑Sided* 2‑Sided Specify whether to - Lexmark MX826 | Users Guide PDF - Page 70
pages per side Print multiple page images on one side of a sheet of paper. Print Toner Darkness 1-10 (8*) Determine the lightness or darkness of text images. Copy Sides 1 sided to the scanned text images. Note: An asterisk (*) next to a value indicates the factory default setting. Remote - Lexmark MX826 | Users Guide PDF - Page 71
Password Specify the password to connect to the VNC client server. Note: This menu item appears only if Authentication Type is set to Standard Authentication. Note: An asterisk (*) next to a value indicates the factory default that the alarm sounds when the toner cartridge is low, the staple - Lexmark MX826 | Users Guide PDF - Page 72
Port (25*) SMTP Timeout (30 seconds*) Reply Address Always use SMTP default Reply Address(Off*) Use SSL/TLS(Disabled*) Require Trusted Certificate( mail(None*) Use Active Directory Device Credentials(Off*) Device Userid Device Password Kerberos 5 REALM NTLM Domain Configure the e‑mail settings of the - Lexmark MX826 | Users Guide PDF - Page 73
Jam Recovery Job level Page level* Specify how to restart a scan job after resolving a paper jam. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark MX826 | Users Guide PDF - Page 74
mode. Note: An asterisk (*) next to a value indicates the factory default setting. Information Sent to Lexmark Menu item Description Information Sent to Lexmark Send printer usage and performance information to Lexmark. Supplies and Page Usage Note: Information Send Time appears only when you - Lexmark MX826 | Users Guide PDF - Page 75
Enable Voice Guidance when a headphone is attached to the printer. Speak Passwords/PINs Off* On Set the printer to read out loud passwords or personal identification numbers. Note: This menu item appears only the printer. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark MX826 | Users Guide PDF - Page 76
settings Restore network settings Restore fax settings Restore app settings Maintenance Description Restore the printer factory default settings. Configuration Menu Menu item Description USB Configuration USB PnP 1* 2 Change the USB driver mode of the printer to improve its compatibility with - Lexmark MX826 | Users Guide PDF - Page 77
77 Menu item Description Tray Configuration A5 Loading Short Edge Long Edge* Determine the default loading orientation for the A5 size paper in all paper sources. Tray Configuration Paper Prompts Auto* Multipurpose Feeder Manual Paper Set the paper source that the user fills when a prompt to load - Lexmark MX826 | Users Guide PDF - Page 78
message during emulation. Fax Configuration Fax Low Power Support Disable Sleep Permit Sleep Auto* Set fax to enter Sleep (3*) Adjust the toner density when printing or copying documents. Print Configuration A4 Fuser Compress* Clip Set the fuser behavior when printing the factory default setting. - Lexmark MX826 | Users Guide PDF - Page 79
Default Off On* Enable the Lexmark Embedded Solutions (LES) Manually register the flatbed and ADF after replacing the ADF, scanner glass, or controller board. Scanner Configuration Reset Maintenance Counter Resetting ADF Maintenance Counter Reset the counter after replacing the ADF maintenance kit - Lexmark MX826 | Users Guide PDF - Page 80
tag value of a TIFF‑formatted scan output. Note: An asterisk (*) next to a value indicates the factory default setting. Out of Service Erase Menu item Description Out of Service Erase Memory Last Sanitized Hard Disk Last Sanitized Show information on when the printer memory or hard disk was - Lexmark MX826 | Users Guide PDF - Page 81
maximum length is 63 characters. Export the configuration file to a flash drive. Export the compressed log files to a flash drive. Send diagnostic information to Lexmark. - Lexmark MX826 | Users Guide PDF - Page 82
per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Pages per Side Ordering Horizontal* Reverse Horizontal Vertical Reverse Vertical Specify the positioning of multiple page - Lexmark MX826 | Users Guide PDF - Page 83
per Side Border None* Solid Print a border around each page image when using the Pages per Side menu. Copies 1-9999 (1*) sheet of paper. Note: An asterisk (*) next to a value indicates the factory default setting. Finishing Menu item Description Staple Job Off* 1 staple, top left corner - Lexmark MX826 | Users Guide PDF - Page 84
of copies printed. • This menu item appears only when a staple finisher is installed. Note: An asterisk (*) next to a value indicates the factory default setting. Setup Menu item Description Printer Language PCL Emulation PS Emulation* Set the printer language. Note: Setting a printer language - Lexmark MX826 | Users Guide PDF - Page 85
order to enhance text and images. Toner Darkness 1 to 10 (8*) Determine the lightness or darkness of text images. Halftone Normal* Detail Enhance the contrast enhancement applied to images. Note: An asterisk (*) next to a value indicates the factory default setting. Job Accounting Menu item - Lexmark MX826 | Users Guide PDF - Page 86
File Prefix Specify the prefix for the log files. Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Note: An asterisk (*) next to a value indicates the factory - Lexmark MX826 | Users Guide PDF - Page 87
1-30 (2*) Set the minimum stroke width of any job printed in 1200 dpi. Note: An asterisk (*) next to a value indicates the factory default setting. PDF Menu item Description Scale To Fit Off* On Scale the page content to fit the selected paper size. Annotations Print Do Not Print* Specify - Lexmark MX826 | Users Guide PDF - Page 88
, the factory default setting is 40 seconds. Note: An asterisk (*) next to a value indicates the factory default setting. PCL of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific - Lexmark MX826 | Users Guide PDF - Page 89
return control command. Tray Renumber Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope View Factory Defaults Restore Defaults • Configure the printer to work with a different print driver or custom application that uses a different set of source assignments to request - Lexmark MX826 | Users Guide PDF - Page 90
documents. Backgrounds Do Not Print Print* Print background information or graphics in HTML documents. Note: An asterisk (*) next to a value indicates the factory default setting. Image Menu item Description Auto Fit On Off* Select the best available paper size and orientation setting for an - Lexmark MX826 | Users Guide PDF - Page 91
multipurpose feeder only for manual-feed print jobs. • First configures the multipurpose feeder as the primary paper source. Note: An asterisk (*) next to a value indicates the factory default setting. Media Configuration Universal Setup Menu item Description Units of Measure Inches Millimeters - Lexmark MX826 | Users Guide PDF - Page 92
long edge direction. Note: Long Edge appears only when the longest edge is shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting. Custom Scan Sizes Menu item Custom Scan Size [x] Scan Size Name Width 1-8.5 inches (8.5*) 25.4-215.9 mm - Lexmark MX826 | Users Guide PDF - Page 93
a bin or a linked bin set. Custom Bin Names Standard Bin Bin [x] Assign a name for the bin. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark MX826 | Users Guide PDF - Page 94
Understanding the printer menus 94 Copy Copy Defaults Menu item Description Content Type Text Text/Photo* pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Specify the number of page images to print on one side of a sheet of paper. Print Page Borders Off* On Place a - Lexmark MX826 | Users Guide PDF - Page 95
setting. A4 is the international factory default setting. "Copy to" Source Tray [x] (1*) Multipurpose Feeder Auto Size Match Specify the paper source for the copy job. Darkness 1 to 9 (5*) Adjust the darkness of the scanned image. Number of Copies 1-9999 (1*) Specify the number of copies - Lexmark MX826 | Users Guide PDF - Page 96
menu. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Dropout Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Specify which color to drop during scanning - Lexmark MX826 | Users Guide PDF - Page 97
the original document from edge to edge. Sharpness 1-5 (3*) Adjust the sharpness of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Description Transparency Separators Off On* Insert a blank sheet between transparencies - Lexmark MX826 | Users Guide PDF - Page 98
Mode Menu item Description Fax Mode Fax* Fax Server Disabled Select a fax mode. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Setup Menu item Description General Fax Settings Fax Name Fax Number Fax ID (Fax Number*) Memory Use (Equal*) Cancel Faxes (Allow - Lexmark MX826 | Users Guide PDF - Page 99
Detection (Content‑based*) Level (0*) Mirror Image (Off*) Negative Image (Off*) Shadow Detail (0*) Scan Edge Driver to Fax (Off*) Allow Save as Shortcut (On*) Max Speed (33600*) Custom Job Scanning (Off*) Scan Preview (Off*) Adjust ADF Skew (Off*) Enable Color Fax Scans(Off by Default - Lexmark MX826 | Users Guide PDF - Page 100
(Print*) Forward to Confirmation E‑mail Max Speed (33600*) Configure the fax receive settings. Fax Cover Page Fax Cover Page (Off by Default*) Include To field (Off*) Include From field (Off*) From Include Message field (Off*) Message Include Logo (Off*) Include Footer [x] Footer [x] Configure the - Lexmark MX826 | Users Guide PDF - Page 101
before they are transmitted, or cancel incoming faxes before they finish printing. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Server Setup Menu item Description General Fax Settings To Format Reply Address Subject: Message: Enable analog receive (Off*) Con - Lexmark MX826 | Users Guide PDF - Page 102
Port SMTP Timeout (30 seconds*) Reply Address Always use SMTP default Reply Address (Off*) Use SSL/TLS (Disabled*) Required Trusted Credentials (Off*) Device Userid Device Password Kerberos 5 REALM NTLM Domain Fax Server Scan Settings Image Format (PDF (.pdf)*) Content Type (Text*) Content - Lexmark MX826 | Users Guide PDF - Page 103
a reply address in the e‑mail. Always use SMTP default Reply Address On Off* Always use the default reply address in the SMTP server. Use SSL/TLS SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt user Use Active Directory Device Credentials - Lexmark MX826 | Users Guide PDF - Page 104
to a value indicates the factory default setting. E‑mail Defaults Menu item Subject: Message: File Name Format JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) Configure the PDF settings of the scanned document. Notes: • Archival Version and Archival (PDF/A) are supported only when PDF Version is set - Lexmark MX826 | Users Guide PDF - Page 105
original document when scanning on both sides of the document. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance Cyan (0*) Magenta (0*) Yellow (0*) Adjust the color intensity for cyan, magenta, and yellow. Note - Lexmark MX826 | Users Guide PDF - Page 106
Color Dropout Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Specify which from edge to edge. Sharpness 1-5 (3*) Adjust the sharpness in the scanned image. Temperature ‑4 to 4 (0*) Generate a bluer or redder output of the - Lexmark MX826 | Users Guide PDF - Page 107
e‑mails to yourself only. Enable carbon copy and blind carbon copy in e‑mail. Enable scanning of multiple TIFF images in one TIFF file. TIFF Compression JPEG LZW* Specify the compression type for TIFF files. Text Default 5-95 (75*) Set the text quality in the content being scanned. Text/Photo - Lexmark MX826 | Users Guide PDF - Page 108
values after sending an e‑mail. On* Note: An asterisk (*) next to a value indicates the factory default setting. Web Link Setup Menu item Server Login Password Path File Name Web Link Description Specify the credentials of the server that is hosting the images that are included in the e-mail. - Lexmark MX826 | Users Guide PDF - Page 109
Understanding the printer menus 109 FTP FTP Defaults Menu item Description Format JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) CSV (.csv) Specify the file format for the scanned image. Global OCR Settings Recognized Languages Auto Rotate Despeckle Auto - Lexmark MX826 | Users Guide PDF - Page 110
document. File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance -4 to 4 (0*) Adjust the amount of toner used for each color in scan output. Color Dropout Color - Lexmark MX826 | Users Guide PDF - Page 111
image. Notes: • 5 reduces the file size, but lessens the image quality. • 90 provides the best image image image noise from a photo, then set Background Detection to Fixed. Mirror Image Off* On Create a mirror image of the original document. Negative Image Off* On Create a negative image image. - Lexmark MX826 | Users Guide PDF - Page 112
Understanding the printer menus 112 Admin Controls Menu item Description Text Default 5-95 (75*) Set the quality of text on a scanned image. Text/Photo Default 5-95 (75*) Set the quality of text or photo image on a scanned image. Photo Default 5-95 (50*) Use Multi‑Page TIFF On* Off Set the - Lexmark MX826 | Users Guide PDF - Page 113
PDF Settings Configure the PDF settings of the scanned image. PDF Version (1.5*) Notes: Archival Version (A‑1a*) Highly Compressed (Off*) • Archival Version and Archival (PDF/A) are supported only when PDF Version . Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark MX826 | Users Guide PDF - Page 114
on both sides of the document. File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance Cyan (0*) Magenta (0*) Yellow (0*) Adjust the color intensity for cyan - Lexmark MX826 | Users Guide PDF - Page 115
Scan the original document from edge to edge. Sharpness 1-5 (3*) Adjust the sharpness in the scanned image. Temperature ‑4 to 4 (0*) Generate a bluer or redder output of the original document. Blank Pages (5*) Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark MX826 | Users Guide PDF - Page 116
Understanding the printer menus 116 Admin Controls Menu item Description Text Default 5-95 (75*) Set the quality of text on the scanned image. Text/Photo Default 5-95 (75*) Set the quality of text and photo on the scanned image. Photo Default 5-95 (50*) Use Multi‑Page TIFF Off On* Set the - Lexmark MX826 | Users Guide PDF - Page 117
the printer menus 117 Menu item Description Paper Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for the print job. Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3)* sided printing. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark MX826 | Users Guide PDF - Page 118
6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Pages per Side Ordering Horizontal* Reverse Horizontal Reverse Vertical Vertical print job. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark MX826 | Users Guide PDF - Page 119
. Enable LLDP Off* On Enable Link Layer Discovery Protocol (LLDP) in the printer. Note: An asterisk (*) next to a value indicates the factory default setting. Wireless Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless network adapter. - Lexmark MX826 | Users Guide PDF - Page 120
Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6 Addresses All IPv6 Router Addresses Network Address 120 Description Configure the wireless connection using Lexmark Mobile Assistant. Configure the wireless connection using the control panel. Establish a Wi‑Fi network - Lexmark MX826 | Users Guide PDF - Page 121
disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Temporarily store print Stateless Address Autoconfiguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6 - Lexmark MX826 | Users Guide PDF - Page 122
. Note: An asterisk (*) next to a value indicates the factory default setting. TCP/IP Note: This menu appears only in network printers to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Enable Auto IP Off* On Assign - Lexmark MX826 | Users Guide PDF - Page 123
TTL Specify the current DDNS settings. Default TTL DDNS Refresh Time Enable mDNS Off Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Off* On Allow Printing and HTTP Only MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections. 256-1500 - Lexmark MX826 | Users Guide PDF - Page 124
. Note: An asterisk (*) next to a value indicates the factory default setting. SNMP Note: This menu appears only in network printers or printers drivers and applications. SNMP Version 3 Enabled Off On* Set Read/Write Credentials User Name Password Set Read‑only Credentials User Name Password - Lexmark MX826 | Users Guide PDF - Page 125
that are attached to print servers. Menu item Description Enable IPSec Off On* Enable Internet Protocol Security (IPSec). Base Configuration Default* Compatibility Secure Set the IPSec base configuration. DH (Diffie‑Hellman) Group Proposal modp2048 (14)* modp3072 (15) modp4096 (16) modp6144 (17 - Lexmark MX826 | Users Guide PDF - Page 126
to move the position of the cursor to the first position on the same line. Note: An asterisk (*) next to a value indicates the factory default setting. HTTP/FTP Settings Menu item Description Enable HTTP Server Off On* Access the Embedded Web Server to monitor and manage the printer. Enable - Lexmark MX826 | Users Guide PDF - Page 127
HTTP and FTP servers. HTTP Proxy IP Address Configure the HTTP and FTP server settings. FTP Proxy IP Address HTTP Default IP Port HTTPS Device Certificate FTP Default IP Port Timeout for HTTP/FTP Requests 1-299 (30*) Specify the amount of time before the server connection stops. Retries for - Lexmark MX826 | Users Guide PDF - Page 128
protocol. Enable USB Port Enable the front USB drive port. Off On* Note: An asterisk (*) next to a value indicates the factory default setting. Restrict external network access Menu item Description Restrict external network access Off* On Restrict access to network sites. External network - Lexmark MX826 | Users Guide PDF - Page 129
printer to process PDF files as an image for faster printing. Note: An asterisk (*) next to a value indicates the factory default setting. Wi‑Fi Direct Note: This menu appears only when a direct Wi‑Fi network is the active network. Menu item Description SSID Specify the service set identifier - Lexmark MX826 | Users Guide PDF - Page 130
Understanding the printer menus 130 Security Login Methods Manage Permissions Menu item Function Access Access Address Book in Apps Modify Address Book Manage Shortcuts Create Profiles Manage Bookmarks Flash Drive Print Flash Drive Scan Copy Function Color Dropout E‑mail Function Fax Function FTP - Lexmark MX826 | Users Guide PDF - Page 131
Understanding the printer menus 131 Menu item Device Management Remote Management Firmware Updates Apps Configuration Operator Panel Lock Import/Export All Settings Out of Service Erase Embedded Web Server Access Apps New Apps Slideshow Change Wallpaper Screen Saver Card Copy Scan Center Scan - Lexmark MX826 | Users Guide PDF - Page 132
the Local Accounts menu. Menu item Control Panel User Name/Password User Name Password PIN Browser User Name/Password User Name Password PIN Description Specify the default login method to access the control panel. Specify the default login method to access the browser. Schedule USB Devices Menu - Lexmark MX826 | Users Guide PDF - Page 133
Use 7 (local7) Specify a facility code that the printer uses when sending log events to a remote server. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark MX826 | Users Guide PDF - Page 134
Line Endings LF (\n)* CR (\r) CRLF (\r\n) Specify how the log file terminates the end of each line. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark MX826 | Users Guide PDF - Page 135
10*) Note: An asterisk (*) next to a value indicates the factory default setting. Confidential Print Setup Menu item Description Max Invalid PIN 2-10 then the expiration time for those print jobs does not change to the new default value. • If the printer is turned off, then all confidential jobs - Lexmark MX826 | Users Guide PDF - Page 136
the same file name without overwriting Off* any of the print jobs. On Note: An asterisk (*) next to a value indicates the factory default setting. Disk Encryption Note: This menu appears only when a hard disk is installed. Menu item Status Enabled Disabled Start encryption Description Enable - Lexmark MX826 | Users Guide PDF - Page 137
‑protected features that the user has access. Print Permission Off* On Let the user log in before printing. Default Print Permission Login User Name/Password* User Name Set the default login for Print Permission. Security Reset Jumper Enable "Guest" access* No Effect Specify user access to the - Lexmark MX826 | Users Guide PDF - Page 138
Understanding the printer menus 138 Menu item Description Minimum Password Length 0-32 Specify the password length. Note: An asterisk (*) next to a value indicates the factory default setting. Reports Menu Settings Page Menu item Menu Settings Page Description Print a report that contains - Lexmark MX826 | Users Guide PDF - Page 139
Guides Connection Guide Copy Guide E‑mail Guide Fax Guide FTP Guide Information Guide Media Guide Mono Quality Guide Moving Guide Print Quality Guide Supplies Guide Description Prints all the guides issues Provides information about ordering supplies Troubleshooting Menu item Print Quality Test - Lexmark MX826 | Users Guide PDF - Page 140
Understanding the printer menus 140 Menu item Cleaning the Scanner Description Print instructions on how to clean the scanner. Printing the Menu Settings Page From the home screen, touch Settings > Reports > Menu Settings Page. - Lexmark MX826 | Users Guide PDF - Page 141
offline, and then touch Next. 4 Start the operation. Erasing printer hard disk memory 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on hard disk check box, and then touch ERASE. 3 Select a method to erase data. 4 Start - Lexmark MX826 | Users Guide PDF - Page 142
Security > Disk Encryption > Start encryption. 2 Follow the instructions on the display. Notes: • To avoid loss of data default settings 1 From the home screen, touch Settings > Device > Restore Factory Defaults. location. • The printer is serviced by someone from outside your organization. • The - Lexmark MX826 | Users Guide PDF - Page 143
Securing the printer 143 Disposing of a printer hard disk • Degaussing-Flushes the hard disk with a magnetic field that erases stored data • Crushing-Physically compresses the hard disk to break component parts and render them unreadable • Milling-Physically shreds the hard disk into small metal - Lexmark MX826 | Users Guide PDF - Page 144
may cause damage to your printer. Adjusting the speaker volume Adjusting the default headphone volume 1 From the control panel, navigate to: Settings > Network. 2 Select a Wi‑Fi network, and then type the network password. Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network - Lexmark MX826 | Users Guide PDF - Page 145
device, download the Lexmark Mobile Assistant application 7 Select a Wi-Fi network, and then type the network password. 8 Tap Done. Connecting the printer to a wireless network using installed in your printer. For more information, see the instructions that came with the adapter. • Active Adapter is - Lexmark MX826 | Users Guide PDF - Page 146
change the SSID and password, if necessary. 2 Connect your mobile device to the printer wireless network. Deactivating the Wi‑Fi network 1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. 2 Follow the instructions on the display. Changing - Lexmark MX826 | Users Guide PDF - Page 147
Maintaining the printer 147 Cleaning printer parts Cleaning the printer CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. Notes: • - Lexmark MX826 | Users Guide PDF - Page 148
Maintaining the printer 148 2 Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass • ADF glass pad • Scanner glass • Scanner glass pad - Lexmark MX826 | Users Guide PDF - Page 149
Maintaining the printer 149 3 Open door E. 4 Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad in door E • ADF glass in door E 5 Close door E, and then close the scanner cover. - Lexmark MX826 | Users Guide PDF - Page 150
Maintaining the printer 150 Cleaning the pick tires 1 Turn off the printer. 2 Remove the tray. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. 3 Remove the pick - Lexmark MX826 | Users Guide PDF - Page 151
parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components. Warning-Potential Damage: Supplies and parts without Return Program agreement terms - Lexmark MX826 | Users Guide PDF - Page 152
time may negatively affect actual yield. Return Program toner cartridges Item United States and Canada European Economic Area Asia Pacific Program toner cartridge1 Extra high yield Return Program toner cartridge Program toner cartridge1 Ultra high yield Return Program toner cartridge - Lexmark MX826 | Users Guide PDF - Page 153
only in the Lexmark XM7355 printer model. 2 Supported only in the Lexmark XM7370 printer model. Asia Pacific 25B31211 25B31222 Latin America 25B31281 25B31292 Regular toner cartridges Item Ultra high yield toner cartridge Worldwide 58D0UA0 Ordering an imaging unit Extremely low print coverage - Lexmark MX826 | Users Guide PDF - Page 154
printer 154 Ordering a maintenance kit To identify the supported fuser type, open door A, and then remove the toner cartridge and the imaging unit. Find the two‑digit fuser type in front of the fuser, for example, 00 or 01. Warning-Potential Damage: Do not expose the imaging unit to direct light - Lexmark MX826 | Users Guide PDF - Page 155
155 Roller maintenance kit Item Printer engine roller maintenance kit Automatic document feeder maintenance kit Item ADF maintenance kit Part number item. 5 Apply the changes. Replacing parts and supplies Replacing the toner cartridge 1 Open door A. Warning-Potential Damage: To prevent damage - Lexmark MX826 | Users Guide PDF - Page 156
Maintaining the printer 156 2 Remove the used toner cartridge. 3 Unpack the new toner cartridge, and then shake it to redistribute the toner. - Lexmark MX826 | Users Guide PDF - Page 157
Maintaining the printer 157 4 Insert the new toner cartridge. 5 Close the door. Replacing the imaging unit 1 Open door A. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas - Lexmark MX826 | Users Guide PDF - Page 158
3 Remove the used imaging unit. 4 Unpack the new imaging unit, and then shake it to redistribute the toner. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do - Lexmark MX826 | Users Guide PDF - Page 159
Maintaining the printer 159 6 Insert the new imaging unit. 7 Insert the toner cartridge. 8 Close the door. Replacing the fuser 1 Open door C. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface - Lexmark MX826 | Users Guide PDF - Page 160
Maintaining the printer 160 2 Unlock the fuser. 3 Remove the used fuser. 4 Unpack the new fuser. 5 Insert the new fuser until it clicks into place. - Lexmark MX826 | Users Guide PDF - Page 161
161 6 Lock the fuser. 7 Close the door. Replacing the transfer roller 1 Open door A. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. 2 Remove the toner cartridge. - Lexmark MX826 | Users Guide PDF - Page 162
Maintaining the printer 162 3 Remove the imaging unit. 4 Remove the used transfer roller. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 5 Unpack the new transfer roller. - Lexmark MX826 | Users Guide PDF - Page 163
Maintaining the printer 163 6 Insert the new transfer roller until it clicks into place. 7 Insert the imaging unit. 8 Insert the toner cartridge. 9 Close the door. Replacing the pick roller 1 Remove the tray. - Lexmark MX826 | Users Guide PDF - Page 164
Maintaining the printer 164 Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. 2 Remove the used pick roller. 3 Unpack the new pick roller. 4 Install the new pick - Lexmark MX826 | Users Guide PDF - Page 165
Maintaining the printer 165 Replacing the pick roller in the multipurpose feeder 1 Open the multipurpose feeder. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. 2 - Lexmark MX826 | Users Guide PDF - Page 166
Maintaining the printer 166 4 Install the new pick roller. 5 Close the multipurpose feeder. Replacing the ADF pick roller 1 Turn off the printer. 2 Open door D. - Lexmark MX826 | Users Guide PDF - Page 167
Maintaining the printer 167 Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. 3 Remove the ADF pick roller cover. 4 Remove the used ADF pick roller. - Lexmark MX826 | Users Guide PDF - Page 168
Maintaining the printer 168 5 Unpack the new ADF pick roller. Warning-Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands. 6 Insert the new ADF pick roller until it clicks into place. - Lexmark MX826 | Users Guide PDF - Page 169
Maintaining the printer 169 7 Insert the ADF pick roller cover until it clicks into place. 8 Close the door. 9 Turn on the printer. Replacing the ADF feed roller 1 Turn off the printer. 2 Open door D. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed - Lexmark MX826 | Users Guide PDF - Page 170
Maintaining the printer 170 3 Remove the ADF pick roller cover. 4 Remove the used ADF feed roller. 5 Unpack the new ADF feed roller. Warning-Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands. - Lexmark MX826 | Users Guide PDF - Page 171
Maintaining the printer 171 6 Insert the new ADF feed roller until it clicks into place. - Lexmark MX826 | Users Guide PDF - Page 172
Maintaining the printer 172 7 Insert the ADF pick roller cover until it clicks into place. 8 Close the door. 9 Turn on the printer. Replacing the ADF separator roller 1 Turn off the printer. 2 Open door D. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed - Lexmark MX826 | Users Guide PDF - Page 173
Maintaining the printer 173 3 Remove the ADF separator roller cover. 4 Remove the used ADF separator roller. 5 Unpack the new ADF separator roller. Warning-Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands. - Lexmark MX826 | Users Guide PDF - Page 174
Maintaining the printer 174 6 Insert the new ADF separator roller until it clicks into place. 7 Insert the ADF separator roller cover until it clicks into place. - Lexmark MX826 | Users Guide PDF - Page 175
Maintaining the printer 175 8 Close the door. 9 Turn on the printer. Replacing the ADF torque limiter 1 Turn off the printer. 2 Open door D. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior - Lexmark MX826 | Users Guide PDF - Page 176
Maintaining the printer 176 Warning-Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands. 5 Remove the used ADF torque limiter. 6 Unpack the new ADF torque limiter. Warning-Potential Damage: To avoid damage and poor printer performance, handle this - Lexmark MX826 | Users Guide PDF - Page 177
Maintaining the printer 177 8 Insert the ADF separator roller until it clicks into place. 9 Insert the ADF separator roller cover until it clicks into place. - Lexmark MX826 | Users Guide PDF - Page 178
Maintaining the printer 178 10 Close the door. 11 Turn on the printer. Replacing the staple cartridge in the staple finisher 1 Open door F. 2 Remove the staple cartridge holder. - Lexmark MX826 | Users Guide PDF - Page 179
Maintaining the printer 179 3 Remove the empty staple cartridge. 4 Insert the new staple cartridge. 5 Insert the staple cartridge holder. 6 Close the door. - Lexmark MX826 | Users Guide PDF - Page 180
Maintaining the printer 180 Replacing the staple cartridge in the staple, hole punch finisher 1 Depending on the staple cartridge to replace, open either door F or door G. 2 Remove the staple cartridge holder. - Lexmark MX826 | Users Guide PDF - Page 181
Maintaining the printer 181 3 Remove the empty staple cartridge. 4 Insert the new staple cartridge. 5 Insert the staple cartridge holder. 6 Close the door. Moving the printer Moving the printer to another location CAUTION-POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then - Lexmark MX826 | Users Guide PDF - Page 182
to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Configuring the power save mode settings Sleep mode 1 From the home screen, touch - Lexmark MX826 | Users Guide PDF - Page 183
sides of the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper. and format for accuracy. Recycling Recycling Lexmark products To return Lexmark products for recycling: 1 Go to www.lexmark.com/recycle. 2 Select the product - Lexmark MX826 | Users Guide PDF - Page 184
below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use - Lexmark MX826 | Users Guide PDF - Page 185
Clearing jams 185 • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. • Store paper according to manufacturer recommendations. - Lexmark MX826 | Users Guide PDF - Page 186
Clearing jams 186 Jam locations 1 Automatic document feeder 2 Standard, finisher, or output option bin 3 Door A 4 Multipurpose feeder 5 Trays 6 Door C 7 Finisher or output option rear door • Door H • Door N • Door P Paper jam in trays 1 Remove the tray. Warning-Potential Damage: A sensor inside - Lexmark MX826 | Users Guide PDF - Page 187
metal frame of the printer before accessing or touching interior areas of the printer. 2 Remove the toner cartridge. 3 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality - Lexmark MX826 | Users Guide PDF - Page 188
Clearing jams 188 Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 4 Pull out the duplex unit. 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 6 Insert the duplex unit. - Lexmark MX826 | Users Guide PDF - Page 189
Clearing jams 189 7 Insert the imaging unit. 8 Insert the toner cartridge. 9 Close the door. Paper jam in door C 1 Open door C. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk - Lexmark MX826 | Users Guide PDF - Page 190
Clearing jams 190 Note: Make sure that all paper fragments are removed. • Fuser area • Below the fuser area • Duplex area 3 Close the door. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MX826 | Users Guide PDF - Page 191
Clearing jams 191 Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Flex, fan, and align the paper edges before loading. - Lexmark MX826 | Users Guide PDF - Page 192
Clearing jams 192 4 Reload paper. Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open door D. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching - Lexmark MX826 | Users Guide PDF - Page 193
Clearing jams 193 5 Open the scanner cover. 6 Open door E. 7 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 8 Close door E, and then close the scanner cover. - Lexmark MX826 | Users Guide PDF - Page 194
Clearing jams 194 Paper jam in the 4‑bin mailbox Paper jam in door N 1 Open door N. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the door. Paper jam in the mailbox bin Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MX826 | Users Guide PDF - Page 195
Clearing jams 195 Paper jam in the offset stacker or staple finisher Paper jam in door H 1 Open door H. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MX826 | Users Guide PDF - Page 196
Clearing jams 196 3 Close the door. Paper jam in the offset stacker or staple finisher bin Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MX826 | Users Guide PDF - Page 197
Clearing jams 197 Paper jam in the staple, hole punch finisher Paper jam in door P 1 Open door P. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the door. Paper jam in the staple, hole punch finisher bin Remove the jammed paper. Note: Make sure that all - Lexmark MX826 | Users Guide PDF - Page 198
Clearing jams 198 Staple jam in the staple finisher 1 Open door F. - Lexmark MX826 | Users Guide PDF - Page 199
Clearing jams 199 2 Remove the staple cartridge holder. 3 Remove the loose staples. - Lexmark MX826 | Users Guide PDF - Page 200
Clearing jams 200 4 Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket. 5 Insert the staple cartridge holder until it clicks into place. 6 Close the door. - Lexmark MX826 | Users Guide PDF - Page 201
Clearing jams 201 Staple jam in the staple, hole punch finisher 1 Depending on the staple jam location, open either door F or door G. 2 Remove the staple cartridge holder. - Lexmark MX826 | Users Guide PDF - Page 202
Clearing jams 202 3 Remove the loose staples. 4 Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket. - Lexmark MX826 | Users Guide PDF - Page 203
Clearing jams 203 5 Insert the staple cartridge holder until it clicks into place. 6 Close the door. - Lexmark MX826 | Users Guide PDF - Page 204
Troubleshooting 204 Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 123.123.123. Is the printer IP address correct? Step 3 Check if you are using a supported browser: • Internet Explorer version 11 or later • Microsoft Edge • Safari version 6 or later - Lexmark MX826 | Users Guide PDF - Page 205
Troubleshooting 205 Action Step 7 Access the Embedded Web Server. Did the Embedded Web Server open? Yes The problem is solved. No Contact customer support. Unable to read flash drive Action Step 1 Check if the printer is not busy processing another print, copy, scan, or fax job. Yes Go to - Lexmark MX826 | Users Guide PDF - Page 206
in the print driver. Note: If necessary, manually add the internal option in the print driver to make it available driver" on page 272. b Resend the print job. The problem is solved. Does the internal option operate correctly? No Go to step 2. Go to step 3. Go to step 4. Contact customer support - Lexmark MX826 | Users Guide PDF - Page 207
, printer region mismatch To correct this problem, purchase a cartridge with the correct and toner cartridge regions Region Worldwide or Undefined region North America (United and toner cartridge, print the print quality test pages. From the control panel, navigate to: Settings > Troubleshooting > - Lexmark MX826 | Users Guide PDF - Page 208
Troubleshooting 208 Non‑Lexmark supply The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark Imaging component usage beyond the intended life may damage your Lexmark Paper feed problems Envelope seals - Lexmark MX826 | Users Guide PDF - Page 209
Troubleshooting 209 Action Step 2 a Make sure that paper type is set to Envelope. From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b Send the print job. Does the envelope seal when printing? Yes Contact customer support. No The problem is solved. - Lexmark MX826 | Users Guide PDF - Page 210
Troubleshooting 210 Action Yes Step 2 a From the control panel, touch Settings > Paper > Tray Configuration > Paper Size/Type The problem 2. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack support. No The problem is solved. The problem is solved. - Lexmark MX826 | Users Guide PDF - Page 211
Are the jammed pages reprinted? No Contact customer support. Printing problems Print quality is poor Blank or white pages Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch - Lexmark MX826 | Users Guide PDF - Page 212
and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the printer printing blank or white pages? Step 2 Go to step 3. a Remove any packing material that is left on the imaging unit - Lexmark MX826 | Users Guide PDF - Page 213
Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the print dark? Step 2 Go to step 3. a Turn off the printer - Lexmark MX826 | Users Guide PDF - Page 214
Replace the imaging unit. b Print the document. Contact customer The problem is support. solved. Is the print dark? Fine lines are not printed correctly Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print - Lexmark MX826 | Users Guide PDF - Page 215
Troubleshooting 215 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Are fine lines not printed correctly? - Lexmark MX826 | Users Guide PDF - Page 216
The problem is solved. Is the paper folded or wrinkled? Step 3 Contact customer a Depending on your operating system, specify the paper type support. from solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality - Lexmark MX826 | Users Guide PDF - Page 217
Troubleshooting Action Yes Step 2 Go to step 3. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported Does gray background appear on prints? 217 No The problem is solved. The problem is solved. - Lexmark MX826 | Users Guide PDF - Page 218
Troubleshooting Action Yes Step 4 a Remove the imaging unit. Go to step 5. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor - Lexmark MX826 | Users Guide PDF - Page 219
document. Are the margins correct? Light print No Go to step 2. Contact customer support. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to - Lexmark MX826 | Users Guide PDF - Page 220
Troubleshooting 220 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported No The problem is solved. The problem is solved. The problem is solved. The problem is solved. - Lexmark MX826 | Users Guide PDF - Page 221
Troubleshooting 221 Action Yes Step 5 Go to step 6. a Remove the toner cartridge, and then remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Warning- - Lexmark MX826 | Users Guide PDF - Page 222
toner? Step 3 Check the status of the imaging unit. From the control panel, navigate to: Status/Supplies > Supplies Go to step 4. Contact customer support. Is the imaging unit near end of life? Step 4 a Replace the imaging unit. b Print the document. Contact customer The problem is support - Lexmark MX826 | Users Guide PDF - Page 223
if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the paper curled? Step 2 Go to step 3. a Adjust the guides in the tray to the correct position for - Lexmark MX826 | Users Guide PDF - Page 224
paper. b Print the document. Contact customer support. The problem is solved. Is the paper curled? Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non - Lexmark MX826 | Users Guide PDF - Page 225
a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the printer printing solid black pages? Step 2 Go to step 3. a Remove, and then insert the imaging unit. Warning - Lexmark MX826 | Users Guide PDF - Page 226
Troubleshooting Action Yes Step 3 a Remove the imaging unit. Go to step 4. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor - Lexmark MX826 | Users Guide PDF - Page 227
a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Are text or images cut off? Step 2 Go to step 3. a Remove, and then insert the imaging unit. Warning-Potential Damage - Lexmark MX826 | Users Guide PDF - Page 228
Troubleshooting Action Yes Step 3 a Remove the imaging unit. Go to step 4. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor - Lexmark MX826 | Users Guide PDF - Page 229
Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Does toner easily rub off? Step 2 Go to step 3. a Depending on your operating - Lexmark MX826 | Users Guide PDF - Page 230
solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. - Lexmark MX826 | Users Guide PDF - Page 231
Troubleshooting 231 Action Yes a Check if the printer is using a genuine and supported Lexmark Contact customer toner cartridge. support. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Do vertical light bands appear on - Lexmark MX826 | Users Guide PDF - Page 232
and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Do vertical dark bands appear on prints? Step 2 Go to step 3. a Remove the toner cartridge, and then remove the imaging unit - Lexmark MX826 | Users Guide PDF - Page 233
Troubleshooting Action Yes Step 3 a Remove the imaging unit. Go to step 4. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor - Lexmark MX826 | Users Guide PDF - Page 234
234 Vertical dark lines Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Step 1 Using - Lexmark MX826 | Users Guide PDF - Page 235
. Warning-Potential Damage: Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs. b Print the document. Contact customer support. The problem is solved. Do vertical dark lines or streaks appear on prints? Vertical dark streaks with - Lexmark MX826 | Users Guide PDF - Page 236
the imaging unit. d Print the document. Do vertical dark streaks with missing images appear on prints? Step 2 Contact customer a Check if the printer is using a genuine and supported Lexmark support. toner cartridge. Note: If the toner cartridge is not supported, then install a supported one - Lexmark MX826 | Users Guide PDF - Page 237
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality the measurements? Step 2 a Replace the imaging unit. b Print the document. Contact customer support. The problem is solved. Do the repeating defects - Lexmark MX826 | Users Guide PDF - Page 238
Troubleshooting 238 Action Step 2 The print job may contain a formatting error or invalid data. • Delete the print job, and then send it again. • For PDF files, generate a new file, and then print the documents. Yes The problem is solved. Are the documents printed? Step 3 The problem Maintenance - Lexmark MX826 | Users Guide PDF - Page 239
Troubleshooting Action Step 3 a Depending on your operating system, specify the print resolution from the Remove held jobs. Go to step 8. Is the printer printing slow? 239 No The problem is solved. The problem is solved. The problem is solved. The problem is solved. The problem is solved. - Lexmark MX826 | Users Guide PDF - Page 240
Troubleshooting 240 Action Yes Step 8 a Make sure that the printer is not overheating. Contact customer support. Notes: • Allow the Resolve any error messages that appear on the display. c Print the document. The problem is solved. Is the document printed? Step 3 a Check if the ports are - Lexmark MX826 | Users Guide PDF - Page 241
Troubleshooting 241 Action Step 5 a Remove, and then reinstall the print driver. b Print the document. Is the document printed? Yes The problem is solved. No Contact customer support. The printer is not responding Action Step 1 Check if the power cord is connected to the electrical outlet. - Lexmark MX826 | Users Guide PDF - Page 242
Troubleshooting 242 Action Step 7 Install the correct print driver. Yes The problem is solved. Is the printer responding? Step 8 The problem is Turn off the printer, wait for about 10 seconds, and then turn on the solved. printer. Is the printer responding? Adjusting toner darkness 1 From - Lexmark MX826 | Users Guide PDF - Page 243
Troubleshooting 243 Faxing problems Cannot send or receive faxes Action Step 1 Resolve any error messages that appear on the display. Yes The problem is solved. Can you send or receive a fax? Step 2 The problem is Make sure that the cable connections for the following equipment solved. are - Lexmark MX826 | Users Guide PDF - Page 244
Troubleshooting 244 Action Yes Step 5 The problem is Check if the printer is connected to an analog phone service or to solved. the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of - Lexmark MX826 | Users Guide PDF - Page 245
Troubleshooting 245 Can receive but not send faxes Action Step 1 Load the original document properly into the ADF tray or on the scanner glass. Yes The problem manually. The problem is problem is solved. Can you receive faxes? No Go to step 2. Contact customer support. No Go to - Lexmark MX826 | Users Guide PDF - Page 246
no print quality defects. a From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages. b Correct any print quality defects. Go to step 2. Contact customer support. Scanning problems Cannot scan from a computer Action Yes Step 1 The problem is a Turn off the printer, - Lexmark MX826 | Users Guide PDF - Page 247
Troubleshooting 247 Partial copies of document or photo Action Yes Step 1 The problem is a Make sure that the settings. c Copy the document or photo. The problem is solved. Is the copy quality satisfactory? No Go to step 2. Contact customer support. No Go to step 2. Contact customer - Lexmark MX826 | Users Guide PDF - Page 248
does not close Action Remove obstructions that keep the scanner cover open. Did the scanner cover close correctly? Yes The problem is solved. No Contact customer support. Scanning takes too long or freezes the computer Action Close all applications that are interfering with the scan. Does - Lexmark MX826 | Users Guide PDF - Page 249
scanner responding? No Go to step 2. Go to step 3. Contact customer support. Adjusting scanner registration 1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration. 2 In the Print Quick Test menu, touch Start. 3 Place - Lexmark MX826 | Users Guide PDF - Page 250
Troubleshooting 250 3 Place the Print Quick Test page problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support - Lexmark MX826 | Users Guide PDF - Page 251
Upgrading and migrating 251 Upgrading and migrating Hardware Available internal options • Flash memory • Font cards • Firmware cards - Forms and Bar Code - PRESCRIBE - IPDS • Printer hard disk • Internal solutions port - Parallel 1284‑B Interface Card - RS‑232C Serial Interface Card - Fiber - Lexmark MX826 | Users Guide PDF - Page 252
Upgrading and migrating 252 4 Install any supported internal options. For more information, see the documentation that came with the option. - Lexmark MX826 | Users Guide PDF - Page 253
Upgrading and migrating 253 5 Close the access cover. 6 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that - Lexmark MX826 | Users Guide PDF - Page 254
Upgrading and migrating 254 4 Unpack the memory card. Warning-Potential Damage: Do not touch the connection points along the edge of the card. 5 Insert the memory card until it clicks into place. - Lexmark MX826 | Users Guide PDF - Page 255
Upgrading and migrating 255 6 Close the access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that - Lexmark MX826 | Users Guide PDF - Page 256
Upgrading and migrating 256 4 Unpack the optional card. Warning-Potential Damage: Do not touch the connection points along the edge of the card. 5 Push the card firmly into place. Note: The entire length of the connector on the card must touch and be flush against the controller board. Warning- - Lexmark MX826 | Users Guide PDF - Page 257
Upgrading and migrating 257 6 Close the access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that - Lexmark MX826 | Users Guide PDF - Page 258
Upgrading and migrating 258 4 Unpack the hard disk. 5 Attach the hard disk, and then connect the hard disk interface cable to the controller board. Warning-Potential Damage: Do not touch or press the center of the hard disk. - Lexmark MX826 | Users Guide PDF - Page 259
Upgrading and migrating 259 6 Close the access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is - Lexmark MX826 | Users Guide PDF - Page 260
Upgrading and migrating 260 3 Unpack the internal solutions port (ISP) kit. 1 ISP 2 Mounting bracket 3 Thumbscrews 4 If necessary, remove the printer hard disk. 5 Insert the bracket into the board until it clicks into place. - Lexmark MX826 | Users Guide PDF - Page 261
Upgrading and migrating 261 6 Attach the ISP to the bracket. 7 If necessary, attach the hard disk to the ISP. a Remove the hard disk bracket. b Connect the hard disk to the ISP. Warning-Potential Damage: Do not touch or press the center of the hard disk. - Lexmark MX826 | Users Guide PDF - Page 262
Upgrading and migrating 262 - Lexmark MX826 | Users Guide PDF - Page 263
HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer. 2 Unplug the power - Lexmark MX826 | Users Guide PDF - Page 264
the print driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark - Lexmark MX826 | Users Guide PDF - Page 265
Upgrading and migrating 265 5 Align the printer with the tray, and then lower the printer until it clicks into place. CAUTION-POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. - Lexmark MX826 | Users Guide PDF - Page 266
appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. 7 Turn on the printer. Add the tray in the print driver to make it available for print jobs. For more information, see "Adding available options in the print - Lexmark MX826 | Users Guide PDF - Page 267
HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer. 2 Unplug the power - Lexmark MX826 | Users Guide PDF - Page 268
driver" on page 272. Installing the offset stacker CAUTION-TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark - Lexmark MX826 | Users Guide PDF - Page 269
driver" on page 272. Installing the staple finisher CAUTION-TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark - Lexmark MX826 | Users Guide PDF - Page 270
rated and properly grounded electrical outlet that is near the product and easily accessible. 7 Turn on the printer. Add the staple finisher in the print driver to make it available for print jobs. For more information, see "Adding available options in the print - Lexmark MX826 | Users Guide PDF - Page 271
HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer. 2 Unplug the power - Lexmark MX826 | Users Guide PDF - Page 272
printer. Add the finisher in the print driver to make it available for print jobs. For more information, see "Adding available printer. • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. 3 - Lexmark MX826 | Users Guide PDF - Page 273
Server, click Export Configuration or Import Configuration. 3 Follow the instructions on the screen. 4 If the printer supports applications, then do the following: a Click Apps > select the web page correctly. 2 Click Settings > Device > Update Firmware. 3 Browse to the flash file. 4 Click Upload. - Lexmark MX826 | Users Guide PDF - Page 274
Notices 274 Notices Product information Product name: Lexmark MX822ade, Lexmark MX822adxe, Lexmark MX822adtfe; Lexmark MX826ade, Lexmark MX826adxe, Lexmark MX826adtfe; Lexmark XM7355, Lexmark XM7355b; Lexmark XM7370 MFPs Machine type: 7465 Model(s): 436, 496, 836, 896 Edition notice March 2020 The - Lexmark MX826 | Users Guide PDF - Page 275
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the United registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other MX826, XM7370) Two-sided: 53 (MX822, XM7355); 55 (MX826, XM7370) Scanning 57 Copying 58 (MX822 - Lexmark MX826 | Users Guide PDF - Page 276
of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. India E-Waste notice This product complies with the India E-Waste (Management and - Lexmark MX826 | Users Guide PDF - Page 277
electrostatic discharge when performing maintenance tasks such as clearing paper is not present. ENERGY STAR Any Lexmark product bearing the ENERGY STAR® emblem on Maximum wet bulb temperature: 22.8°C (73°F) Printer / cartridge / imaging unit short-term shipping -40 to 43.3°C (-40 to 110°F) 1 - Lexmark MX826 | Users Guide PDF - Page 278
service conditions. The printer has a non-serviceable XM7355, XM7355b); 2.94 (MX826ade, MX826adtfe, MX826adxe, XM7370) Hibernate The product is in a low‑level energy are subject to change. See www.lexmark.com for current values. Sleep Mode default Sleep Mode Timeout for this product (in minutes): 15 - Lexmark MX826 | Users Guide PDF - Page 279
Timeout • Using the Schedule Power modes Factory default Hibernate Timeout for this product in all consumption claims are provided in power units of Watts, the power consumption should card: Lexmark Regulatory Type . This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug - Lexmark MX826 | Users Guide PDF - Page 280
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark - Lexmark MX826 | Users Guide PDF - Page 281
for the Facsimile User Instructions. The grant of services. This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency Service adapter is required. The Lexmark part number is 80D1873. any 30 minute period for any single manual call initiation, and • The equipment shall - Lexmark MX826 | Users Guide PDF - Page 282
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee che ricevono model, go to http://support.lexmark.com. Modular component notice Wireless‑equipped models contain the following modular component(s): Lexmark Regulatory Type/Model: LEX- - Lexmark MX826 | Users Guide PDF - Page 283
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable. Afin de prévenir les interférences radio des services sous licence et pour réduire le risque d'interférences nuisibles aux systèmes de satellites mobiles utilisant les mêmes canaux, cet appareil est - Lexmark MX826 | Users Guide PDF - Page 284
, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, - Lexmark MX826 | Users Guide PDF - Page 285
of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html. Compliance is indicated by the CE marking: Restrictions This radio - Lexmark MX826 | Users Guide PDF - Page 286
to take adequate measures. STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to - Lexmark MX826 | Users Guide PDF - Page 287
, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item. To obtain warranty service you may be - Lexmark MX826 | Users Guide PDF - Page 288
Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT - Lexmark MX826 | Users Guide PDF - Page 289
options print driver 272 adding internal options print driver 272 adding adjusting default display 182 adjusting toner darkness 242 mailbox bin 194 in the duplex unit 189 in the fuser 189 in the multipurpose feeder 191 connecting printer to distinctive ring service 61 connecting the mobile device - Lexmark MX826 | Users Guide PDF - Page 290
print 224 customer support contacting 250 customizing 19 distinctive ring service, fax enabling 61 25 enabling spoken passwords 25 enabling the scanner glass 52 F factory default settings restoring 142 fax confi the settings 144 fax troubleshooting cannot receive faxes 245 fuser replacing 159 - Lexmark MX826 | Users Guide PDF - Page 291
jam locations 185 imaging unit ordering 153 replacing 157 maintenance kit ordering 154 making copies 49 managing screen saver 19 memory card installing 253 menu 802.1x 126 About this Printer 81 Accessibility 75 Bin Configuration 93 Confidential Print Setup 135 Configuration Menu 76 Copy Defaults - Lexmark MX826 | Users Guide PDF - Page 292
284, 285 O offset stacker installing 268 optional card installing 255 ordering maintenance kit 154 ordering supplies imaging unit 153 staple cartridge 153 toner cartridge 152 P paper Universal size setting 26 paper jam in the duplex area 189 in the fuser 189 paper jam in door A 187 paper jam in door - Lexmark MX826 | Users Guide PDF - Page 293
troubleshooting cannot detect internal option 206 printer port settings changing 146 printer ports 15 printer settings restoring factory default Print Service Lexmark packaging 183 Lexmark fuser 159 pick roller 163 transfer roller 161 replacing supplies imaging unit 157 staple cartridge 178, 180 toner - Lexmark MX826 | Users Guide PDF - Page 294
passwords enabling supported flash drives 46 supported paper sizes 36 supported paper types 39 supported paper weights 40 T temperature around the printer 277 toner cartridge ordering 152 replacing 155 toner darkness adjusting 242 transfer roller replacing 161 trays loading 26 294 troubleshooting - Lexmark MX826 | Users Guide PDF - Page 295
respond 249 two‑sided copying 50 U unable to read flash drive troubleshooting, print 205 Unformatted flash detected 207 Universal paper size setting 26 15 USB port 15 enabling 205 using Display Customization 19 using genuine Lexmark parts and supplies 151 using the ADF copying 49 using the automatic
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MX822, MX826, XM7355, XM7370
MFPs
User's Guide
March 2020
www.lexmark.com
Machine type(s):
7465
Models:
436, 496, 836, 896