Lexmark Optra T Service Manual - Page 33

Service LV, Font Version

Page 33 highlights

4069-XXX Error Code Action 939 Controller Engine Communications Error The controller board and the engine board cannot communicate with one another. The controller board, engine board or interconnect board is defective. Check each board for correct installation and secure ground. If no problem is found, replace the FRUs in the following order: controller board engine board interconnect board Note: The controller software also can cause a 939 error code. Contact your next level for software support. 940 Service LV Power Supply The low voltage power supply zero crossover test failed. • Check the LVPS for correct installation. Ensure that the connector on the LVPS assembly is firmly seated with the connector on the interconnect card connector. • This error can be caused by a noisy AC input power source. • Check to make sure the correct LVPS has been installed. • If all the above are correct, replace the LVPS assembly. 941 Controller Code CRC A 941 error can be created by a defective code overlay SIMM, a code upgrade, a defective IPDS or a prescribe SIMM. These should be checked before replacing the controller board. 941 Controller Font CRC Replace the controller board. 943 Controller Font Version Indicates that the controller code and FONT ROM are incompatible. 944 Controller Board Failure Replace the controller board. 945 Controller Board Failure ASIC Failure Replace the controller board. 946 Controller Board Failure SRAM Failure Replace the controller board. Diagnostic Information 2-5

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Diagnostic Information
2-5
4069-XXX
939 Controller -
Engine
Communications
Error
The controller board and the engine board cannot
communicate with one another. The controller board,
engine board or interconnect board is defective. Check
each board for correct installation and secure ground. If
no problem is found, replace the FRUs in the following
order:
controller board
engine board
interconnect board
Note:
The controller software also can cause a 939 error
code. Contact your next level for software support.
940 Service LV
Power Supply
The low voltage power supply zero crossover test failed.
Check the LVPS for correct installation. Ensure that
the connector on the LVPS assembly is firmly seated
with the connector on the interconnect card connector.
This error can be caused by a noisy AC input power
source.
Check to make sure the correct LVPS has been
installed.
If all the above are correct, replace the LVPS
assembly.
941 Controller
Code CRC
A 941 error can be created by a defective code overlay
SIMM, a code upgrade, a defective IPDS or a prescribe
SIMM. These should be checked before replacing the
controller board.
941 Controller
Font CRC
Replace the controller board.
943 Controller
Font Version
Indicates that the controller code and FONT ROM are
incompatible.
944 Controller
Board Failure
Replace the controller board.
945 Controller
Board Failure -
ASIC Failure
Replace the controller board.
946 Controller
Board Failure -
SRAM Failure
Replace the controller board.
Error Code
Action