Lexmark P706 User's Guide - Page 58

Test does not print, Printer ejects a blank after appearing to print, Windows 98/Me/2000

Page 58 highlights

• Make sure you have not installed multiple copies of the printer software: 1 Windows 98/Me/2000: Click Start Settings Printers. Windows XP: Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 In the Printers folder, make sure there is only one Lexmark Z700-P700 Series printer icon. • If you have installed multiple copies of the printer software, remove each copy, and then restart the computer and reinstall the printer software. • If the printer port is incorrect, remove, and then reinstall the printer software. After you check these items, print a test page. For help, see page 52. Test page does not print For help, first see the troubleshooting checklist on page 51, and then: • If the paper is jammed, see "Printer has a paper jam" on page 60. • Try printing your test page again. If it still does not print, see: - "Resolving unsuccessful or slow printing" on page 57 - "Solving printer software installation problems" on page 52 Alignment page does not print Make sure: • You completely removed the transparent tape and sticker from the back and bottom of the print cartridges. For help, see page 45. • You installed the cartridges correctly. For help, see page 45. • You loaded the paper correctly and did not force the paper into the printer. • If you are connected to a network with a Lexmark adapter, the indicator lights are on. For more information, see the adapter documentation. Printer ejects a blank page after appearing to print Make sure: • You removed the sticker and transparent tape from the back and bottom of the print cartridges. For help, see page 45. • Your cartridge does not have clogged nozzles. Clean the print cartridge nozzles and contacts. For help, see page 47. Resolving unsuccessful or slow printing 58

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Resolving unsuccessful or slow printing
58
Make sure you have not installed multiple copies of the printer software:
1
Windows 98/Me/2000:
Click
Start
Settings
Printers
.
Windows XP:
Click
Start
Control Panel
Printers and Other Hardware
Printers
and Faxes
.
2
In the
Printers
folder, make sure there is only one
Lexmark Z700-P700 Series
printer
icon.
If you have installed multiple copies of the printer software, remove each copy, and then
restart the computer and reinstall the printer software.
If the printer port is incorrect, remove, and then reinstall the printer software.
After you check these items, print a test page. For help, see page 52.
Test page does not print
For help, first see the troubleshooting checklist on page 51, and then:
If the paper is jammed, see “Printer has a paper jam” on page 60.
Try printing your test page again. If it still does not print, see:
“Resolving unsuccessful or slow printing” on page 57
“Solving printer software installation problems” on page 52
Alignment page does not print
Make sure:
You completely removed the transparent tape and sticker from the back and bottom of the
print cartridges. For help, see page 45.
You installed the cartridges correctly. For help, see page 45.
You loaded the paper correctly and did not force the paper into the printer.
If you are connected to a network with a Lexmark adapter, the indicator lights are on. For
more information, see the adapter documentation.
Printer ejects a blank page after appearing to print
Make sure:
You removed the sticker and transparent tape from the back and bottom of the print
cartridges. For help, see page 45.
Your cartridge does not have clogged nozzles. Clean the print cartridge nozzles and contacts.
For help, see page 47.