Home » Lexmark Manuals » Multifunction Devices » Lexmark S605 » Manual Viewer

Lexmark S605 User Guide - Page 111

Copier or scanner does not respond, Scanner unit does not close, Poor copy or scanned image quality - printer reviews

UPC - 734646275545

Add to My Manuals
Save this manual to your list of manuals

Page 111 highlights

• "Poor copy or scanned image quality" on page 111 • "Partial copies or scans of documents or photos" on page 111 • "Scan was not successful" on page 112 • "Scanning takes too long or freezes the computer" on page 112 • "Cannot scan to a computer over a network" on page 112 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER Troubleshooting 111

Section	Page
Contents	2
Safety information	7
About your printer	8
Thank you for choosing this printer!	8
Minimizing your printer's environmental impact	8
Finding information about the printer	9
Understanding the parts of the printer	11
Ordering and replacing supplies	13
Ordering ink cartridges	13
Using genuine Lexmark ink cartridges	13
Replacing ink cartridges	14
Ordering paper and other supplies	15
Recycling Lexmark products	15
Using the printer control panel buttons and menus	16
Using the printer control panel	16
Understanding the home screen	17
Navigating menus using the touch screen	18
Changing the Power Saver timeout	19
Saving paper and energy with Eco-Mode	20
Resetting to factory settings	20
Using the printer software	21
Minimum system requirements	21
Using the Windows printer software	21
Using the Macintosh printer software	23
Finding and installing optional software	24
Updating the printer software (Windows only)	25
Reinstalling the printer software	25
Uninstalling the printer software	25
Installing the printer software	26
Loading paper and original documents	27
Loading paper	27
Loading original documents on the scanner glass	30
Saving paper default settings	30
Printing	32
Tips for printing	32
Printing basic documents	32
Printing a document	32
Collating printed copies	33
Printing pages in reverse order	33
Printing multiple pages on one sheet	34
Printing documents from a memory card or flash drive (Windows only)	35
Printing specialty documents	36
Printing envelopes	36
Printing labels	36
Printing on custom-size paper	37
Working with photos	38
Using a memory card or flash drive with the printer	38
Supported memory cards and file types	39
Printing photos using the printer control panel	39
Editing photos using the printer control panel	40
Printing photos from a memory device using the printer software	41
Printing photos from a PictBridge-enabled digital camera	42
Printing photos from a memory device using the proof sheet	43
Printing from a Bluetooth-enabled device	43
Setting up a connection between your printer and a Bluetooth-enabled device	43
Setting the Bluetooth security level	45
Printing from a Bluetooth-enabled device	45
Printing on both sides of the paper (duplexing)	47
Printing on both sides of the paper (duplexing) automatically	47
Printing on both sides of the paper (duplexing) manually	48
Managing print jobs	49
Setting your printer as the default printer	49
Changing the printing mode	50
Pausing print jobs	51
Resuming print jobs	51
Canceling print jobs	52
Copying	53
Tips for copying	53
Making copies	53
Copying photos	53
Copying an ID card	54
Copying a two-sided document	54
Enlarging or reducing images	54
Adjusting copy quality	55
Making a copy lighter or darker	55
Collating copies using the printer control panel	55
Repeating an image on one page	56
Copying multiple pages on one sheet	56
Making a duplex copy	57
Making a duplex copy automatically	57
Making a duplex copy manually	57
Canceling copy jobs	58
Scanning	59
Tips for scanning	59
Scanning to a local or network computer	59
Scanning to a flash drive or memory card	60
Scanning photos into an editing application	60
Scanning documents into an editing application	62
Scanning directly to e-mail using the printer software	62
Scanning to a PDF	63
Scanning FAQ	64
How can I improve the quality of a scan?	64
How do I scan in black and white?	64
Why am I being asked for a PIN?	64
What is an application list, and how do I update it?	64
Canceling scan jobs	65
E-mailing	66
Setting up the printer to e-mail	66
Setting up the e-mail function	66
Changing the e-mail settings after setup	66
Creating an e-mail contact list	67
Creating an e-mail contact list using the printer control panel	67
Creating an e-mail contact list using the printer software	67
Sending e-mail	68
Tips for e-mailing	69
Scanning a document or photo to e-mail	69
Attaching a document or photo to e-mail	70
Canceling an e-mail	70
Networking	71
Installing the printer on a wireless network	71
Wireless network compatibility	71
Supported network security options	71
Printing a network setup page	72
Information you will need to set up the printer on a wireless network	72
Installing the printer on a wireless network	73
Installing the printer on other computers	73
Interpreting the colors of the Wi-Fi indicator light	74
Special wireless installation instructions	74
Assigning a static IP address	75
Changing wireless settings after installation	75
Advanced wireless setup	76
Creating an ad hoc wireless network	76
Adding a printer to an existing ad hoc wireless network	79
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup)	79
Switching between USB and wireless connections (Windows only)	79
Switching between USB and wireless connections (Macintosh only)	80
Sharing a printer in a Windows environment	81
Sharing a printer in a Macintosh environment	82
Networking FAQ	82
What is Wi-Fi Protected Setup?	82
Where do I find my WEP key or WPA passphrase?	83
What is an SSID?	83
Where do I find my SSID?	83
What is a network?	83
How do I find out what type of security my network is using?	84
How are home networks configured?	84
Why do I need an installation cable?	85
How do I attach the installation cable?	86
How are infrastructure and ad hoc networks different?	86
Finding the signal strength	87
How can I improve wireless signal strength?	88
How can I make sure my computer and printer are connected to the same wireless network?	89
Can I use my printer on a USB and a network connection at the same time?	90
What is a MAC address?	90
How do I find the MAC address?	91
What is an IP address?	91
What is TCP/IP?	92
How do I locate IP addresses?	92
How are IP addresses assigned?	92
What is a key index?	93
Using SmartSolutions	94
What is SmartSolutions?	94
Creating or customizing printer solutions	95
Maintaining the printer	97
Maintaining ink cartridges	97
Checking ink levels	97
Aligning the printhead	97
Cleaning the printhead nozzles	98
Cleaning the exterior of the printer	99
Cleaning the scanner glass	99
Cleaning the touch screen	100
Troubleshooting	101
Before you troubleshoot	101
Using the Service Center to solve printer problems	101
If Troubleshooting does not solve your problem	101
Setup troubleshooting	101
Incorrect language appears on the display	102
Printhead errors	102
Software did not install	103
Print job does not print or is missing pages	104
Printer is printing blank pages	105
Printer is busy or does not respond	105
Cannot delete documents from the print queue	105
Cannot print through USB	106
Jams and misfeeds troubleshooting	106
Paper jam in the printer	106
Paper jam in the paper support	107
Paper jam in the duplex unit	107
Paper or specialty media misfeeds	108
Print troubleshooting	109
Poor quality at the edges of the page	109
Streaks or lines on printed image	109
Print speed is slow	110
Computer slows down when printing	110
Copy and scan troubleshooting	110
Copier or scanner does not respond	111
Scanner unit does not close	111
Poor copy or scanned image quality	111
Partial copies or scans of documents or photos	111
Scan was not successful	112
Scanning takes too long or freezes the computer	112
Cannot scan to a computer over a network	112
E-mail troubleshooting	112
Cannot send e-mail	112
Cannot attach files	113
Memory card troubleshooting	113
Memory card troubleshooting checklist	113
Nothing happens when a memory card is inserted	113
Cannot print documents from a memory card or flash drive	114
Photos do not transfer from a memory card across a wireless network	114
Wireless troubleshooting	115
Wireless troubleshooting checklist	115
Resetting the wireless settings to factory defaults	116
Cannot print over wireless network	116
The Continue button is unavailable	119
Cannot print and there is a firewall on the computer	121
Wi-Fi indicator light is not lit	121
Wi-Fi indicator light is green but the printer does not print (Windows only)	121
Wi-Fi indicator light is still orange	122
Wi-Fi indicator light is blinking orange during installation	124
Wireless print server not installed	128
“Communication not available” message displays when printing wirelessly	128
Communication with printer lost when connected to Virtual Private Network (VPN)	130
Resolving intermittent wireless communications issues	130
Notices	133
Product information	133
Edition notice	133
UNITED STATES GOVERNMENT RIGHTS	134
Trademarks	134
Licensing notices	134
Federal Communications Commission (FCC) compliance information statement	134
Noise emission levels	135
Temperature information	135
Waste from Electrical and Electronic Equipment (WEEE) directive	135
Product disposal	136
Battery notice	136
ENERGY STAR	136
Power consumption	136
Product power consumption	136
Power Saver	137
Off mode	137
Total energy usage	137
LEXMARK LICENSE AGREEMENTS	137
MICROSOFT CORPORATION NOTICES	140
ADOBE SYSTEMS INCORPORATED NOTICE	140
European Community (EC) directives conformity	140
Regulatory notices for telecommunication terminal equipment	141
Notice to users of the US telephone network: FCC requirements	141
South Africa telecommunications notice	142
Notice to users of the Canadian telephone network	142
Notice to users of the New Zealand telephone network	143
Notice to Users in the European Union	144
Regulatory notices for wireless products	144
Exposure to radio frequency radiation	144
Notice to users in Brazil	145
Industry Canada (Canada)	145
Taiwan NCC RF notice statement	146
Notice to users in the European Union	146

Match case Limit results 1 per page

•

“Poor copy or scanned image quality” on page 111

•

“Partial copies or scans of documents or photos” on page 111

•

“Scan was not successful” on page 112

•

“Scanning takes too long or freezes the computer” on page 112

•

“Cannot scan to a computer over a network” on page 112

Copier or scanner does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

YOUR

PRINTER

THE

DEFAULT

PRINTER

EMOVE

AND

REINSTALL

THE

PRINTER

SOFTWARE

Scanner unit does not close

Lift the scanner unit.

Remove any obstruction keeping the scanner unit open.

Lower the scanner unit.

Poor copy or scanned image quality

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

LEAN

THE

SCANNER

GLASS

DJUST

THE

SCAN

QUALITY

FROM

THE

PRINTER

SOFTWARE

EVIEW

THE

TIPS

FOR

COPYING

SCANNING

AND

IMPROVING

QUALITY

CLEARER

VERSION

THE

ORIGINAL

DOCUMENT

IMAGE

AKE

SURE

THE

DOCUMENT

PHOTO

LOADED

FACEDOWN

THE

SCANNER

GLASS

AND

THE

CORRECT

CORNER

Partial copies or scans of documents or photos

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

AKE

SURE

THE

DOCUMENT

PHOTO

LOADED

FACEDOWN

THE

SCANNER

GLASS

AND

THE

CORRECT

CORNER

ELECT

PAPER

SIZE

FROM

THE

PRINTER

SOFTWARE

THAT

MATCHES

THE

LOADED

PAPER

Troubleshooting

111