Lexmark X264dn Service Manual - Page 84

7013-XXX ADF feed errors service check Step 1 2 3 4 5 6 7 8 9 10 Questions / actions Yes No If the ADF is multi-feeding, check for dirt on the ADF separator pad and ADF separator rollers. Are they dirty? Clean them with a lint free cloth and isopropyl alcohol. Replace the separator pad and ADF pick roll. If the paper is skewing when it is fed into the ADF, check the paper guide width. Is it set correctly? If paper is skewing when fed or jamming check to see if the top cover is open or ajar. Is the ADF top cover open or ajar? Is paper failing to feed into the ADF? Is the leading edge of the paper wrinkled or torn? Perform the ADF paper present sensor test. See "Scanner Tests" on page 3-17. Is the sensor working properly? Check the actuators to see if they are jammed, or damaged. Are they jammed or damaged? Properly connect all the connections in the ADF relay card and controller board. Did this fix the situation? Check the ADF cable for continuity. Replace the ADF. See"ADF removal" on page 4-4. Does this fix the situation? Go to step 3. Properly close the top cover. Go to step 5. Use different media. Go to step 7. Replace the ADF. See "ADF removal" on page 4-4. Problem resolved Go to step 6. Problem solved Set the paper guides so they contact the edges of the paper. If the paper is jamming in the ADF, see "ADF paper jam service check" on page 2-49. There is no issue. Go to step 6. Properly connect all the connections in the ADF relay card. Go to step 8. Go to step 9. Replace the ADF cable. See "ADF cable removal" on page 4-7. Replace the controller board. See "Controller board removal" on page 4-13. 2-50 Service Manual