Lexmark XM7263 User Guide
Lexmark XM7263 Manual
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- Lexmark XM7263 | User Guide - Page 1
XM7100 and XM7200 Series User's Guide August 2016 Machine type(s): 7463 Model(s): 496, 696, 896 www.lexmark.com - Lexmark XM7263 | User Guide - Page 2
the printer...9 Selecting a location for the printer...10 Printer configurations...12 Understanding the basic functions of the scanner 13 Using the ADF and scanner glass...14 Understanding the printer control panel 15 Using the printer control panel...15 Understanding the colors of the Sleep button - Lexmark XM7263 | User Guide - Page 3
‑sheet tray...68 Loading the multipurpose feeder...75 Linking and unlinking trays...81 Paper and specialty media guide 83 Using specialty media...83 Paper guidelines...85 Supported paper sizes, types, and weights 88 Printing...93 Printing a document...93 Printing from a mobile device...94 Printing - Lexmark XM7263 | User Guide - Page 4
drive...144 Understanding the scan options...146 Understanding the printer menus 149 Menus list...149 Paper menu...150 Reports menu...163 Network/Ports menu...164 Security menu...177 Settings menu...184 Saving money and the environment 236 Saving paper and toner...236 Saving energy...237 Recycling - Lexmark XM7263 | User Guide - Page 5
Paper jam in the standard bin...278 Paper jam in the duplex unit...279 Paper jam in trays...280 Paper jam in the multipurpose feeder... ...287 Troubleshooting 290 Understanding the printer messages...290 Solving printer problems...310 Solving print problems...318 Solving copy problems...345 Solving - Lexmark XM7263 | User Guide - Page 6
Contents 6 Solving scanner problems...354 Solving home screen application problems 359 Embedded Web Server does not open...359 Contacting customer support...361 Notices...362 Product information...362 Edition notice...362 Power consumption...367 Index...376 - Lexmark XM7263 | User Guide - Page 7
adjustments or performance of procedures other than those specified in the User's Guide may result in hazardous radiation exposure. This product uses a printing . Discard used lithium batteries according to the manufacturer's instructions and local regulations. This equipment is not suitable for - Lexmark XM7263 | User Guide - Page 8
problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a service printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/ - Lexmark XM7263 | User Guide - Page 9
Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer. Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. User's Guide - Lexmark XM7263 | User Guide - Page 10
10 What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site- support: http://support.lexmark.com • Documentation • Driver downloads Note: Select your country or region, and then select your product to view the appropriate - Lexmark XM7263 | User Guide - Page 11
Learning about the printer 11 5 4 3 1 Right side 150 mm (6 in.) 2 Front 394 mm (15.5 in.) 3 Left side 150 mm (6 in.) 4 Rear 150 mm (6 in.) 5 Top 150 mm (6 in.) 1 2 - Lexmark XM7263 | User Guide - Page 12
Learning about the printer Printer configurations Basic model 10 9 1 Automatic document feeder (ADF) 2 ADF tray 3 ADF bin 4 4‑bin mailbox 5 Standard bin 6 Multipurpose feeder 7 Standard 550-sheet tray 8 2100-sheet tray 9 Caster base 10 Printer control panel 12 1 2 3 4 5 6 7 8 - Lexmark XM7263 | User Guide - Page 13
printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/ of three optional trays may be configured with the printer. • The printer supports only one finisher at a time. Understanding the basic functions of the scanner - Lexmark XM7263 | User Guide - Page 14
or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the ADF or the scanner glass to scan documents. Using the ADF When using the ADF: • Load the document into the ADF tray faceup, short edge first. • Load up to 150 sheets of plain paper into the - Lexmark XM7263 | User Guide - Page 15
letters, or symbols. 5 Start button Start a job, depending on which mode is selected. 6 Clear all / Reset button Reset the default settings of a function, such as copying, faxing, or scanning. 7 Stop or Cancel button Stop all printer activity. 8 Indicator light Check the status of the printer - Lexmark XM7263 | User Guide - Page 16
16 Indicator light Blinking red Printer status The printer requires user intervention. Sleep button light Printer status Off The printer home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages. Note: Your home - Lexmark XM7263 | User Guide - Page 17
tree view supports only bookmarks created from this function, and not from any other application. View, select, print, scan, or e‑mail Search for one or more of the following items: • User name for held or confidential print jobs • Job names Toner Low or Cartridge Low. • Show intervention - Lexmark XM7263 | User Guide - Page 18
Understanding the printer control panel 18 Feature Printer IP address Example: 123.123.123.123 Description The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when - Lexmark XM7263 | User Guide - Page 19
Understanding the printer control panel 19 Touch Cancel To • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen. - Lexmark XM7263 | User Guide - Page 20
available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. command prompt. 2 Type ipconfig, and then look for the IP address. For Macintosh users 1 From System Preferences in the Apple menu, select Network. 2 Select your connection - Lexmark XM7263 | User Guide - Page 21
came with the application. Understanding the different applications Use Card Copy Fax Forms and Favorites Multi Send MyShortcut Scan to E‑mail Scan to Computer Scan to FTP Scan to Network To Scan and print both sides of a card on a single page. For more information, see "Setting up Card Copy" on - Lexmark XM7263 | User Guide - Page 22
Manuals tab, and then select the document for the home screen application. Setting up Forms and Favorites Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark - Lexmark XM7263 | User Guide - Page 23
, touch Card Copy on the printer home screen, and then follow the instructions. Using MyShortcut Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. - Lexmark XM7263 | User Guide - Page 24
follow the instructions on the printer display. Setting up Multi Send Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Scan a document, and - Lexmark XM7263 | User Guide - Page 25
to the folder where the specified destination is located. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application enables you to interact with the printer - Lexmark XM7263 | User Guide - Page 26
To export a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file. Notes: - When saving file, click Export Embedded Solutions Settings File, and then follow the instructions on the computer screen to save the configuration file. • To - Lexmark XM7263 | User Guide - Page 27
any controller board electronic components or connectors. Available internal options • Memory card - DDR3 DIMM - Flash memory • Fonts • Firmware cards - Forms barcode - PRESCRIBE - IPDS - Printcryption • LexmarkTM Internal Solutions Ports (ISP) - Parallel 1284-B interface - MarkNetTM N8350 802 - Lexmark XM7263 | User Guide - Page 28
Additional printer setup 28 CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any - Lexmark XM7263 | User Guide - Page 29
electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 2 3 1 Lexmark Internal Solutions Port or printer hard disk connector 2 Option card connector 3 Memory card connector - Lexmark XM7263 | User Guide - Page 30
Additional printer setup 30 5 Reattach the shield, and then align the screws with the holes. 1 2 6 Tighten the screws on the shield. - Lexmark XM7263 | User Guide - Page 31
Additional printer setup 31 7 Close the access cover. Installing a memory card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the - Lexmark XM7263 | User Guide - Page 32
Additional printer setup 32 3 Align the notch (1) on the memory card with the ridge (2) on the connector. 1 2 4 Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. 5 Reattach the controller board shield, and then - Lexmark XM7263 | User Guide - Page 33
Additional printer setup 33 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Access the controller board. For more information - Lexmark XM7263 | User Guide - Page 34
manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 51. Installing an Internal Solutions Port The controller board supports one optional Lexmark page 44. 3 Unpack the ISP kit. 1 2 4 3 - Lexmark XM7263 | User Guide - Page 35
Additional printer setup 35 1 ISP solution 2 Screw for attaching the plastic bracket to the ISP 3 Screws for attaching the ISP mounting bracket to the controller board shield 4 Plastic bracket 4 Remove the metal cover from the ISP opening. a Loosen the screw. b Lift the metal cover, and then pull - Lexmark XM7263 | User Guide - Page 36
Additional printer setup 36 5 Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket - Lexmark XM7263 | User Guide - Page 37
Additional printer setup 37 7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. 8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough - Lexmark XM7263 | User Guide - Page 38
Additional printer setup 38 9 Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. 10 Tighten the thumbscrew that is attached to the ISP. Warning-Potential Damage: Do not screw it on too tightly. - Lexmark XM7263 | User Guide - Page 39
Additional printer setup 39 11 Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded. Installing a printer hard disk Note: This task requires a flat‑head screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the - Lexmark XM7263 | User Guide - Page 40
Additional printer setup 40 3 Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. - Lexmark XM7263 | User Guide - Page 41
Additional printer setup 41 To install a printer hard disk onto the ISP: a Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. b Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the - Lexmark XM7263 | User Guide - Page 42
Additional printer setup 42 To install a printer hard disk directly on the controller board cage: a Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only - Lexmark XM7263 | User Guide - Page 43
Additional printer setup 43 b Use the two provided screws to attach the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded. - Lexmark XM7263 | User Guide - Page 44
Additional printer setup 44 Removing a printer hard disk Note: This task requires a flat‑head screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug - Lexmark XM7263 | User Guide - Page 45
Additional printer setup 45 3 Remove the screws holding the printer hard disk in place. 4 Remove the printer hard disk. 5 Set aside the printer hard disk. - Lexmark XM7263 | User Guide - Page 46
printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer using the power switch, and then unplug - Lexmark XM7263 | User Guide - Page 47
Additional printer setup 47 1 2 2 Unpack the optional tray, and then remove all packing material. 3 Pull out the tray completely from the base. 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the optional tray with - Lexmark XM7263 | User Guide - Page 48
Additional printer setup 48 8 Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked. 9 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. - Lexmark XM7263 | User Guide - Page 49
the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 51. To uninstall the optional trays, slide the latch on - Lexmark XM7263 | User Guide - Page 50
printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the port. 2 LINE port Connect the printer to an active telephone line through a standard - Lexmark XM7263 | User Guide - Page 51
Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the section in the Network/Ports menu. Adding available options in the print driver For Windows users 1 Open the printers folder. 2 Select the printer you want to - Lexmark XM7263 | User Guide - Page 52
4 Apply the changes. For Macintosh users 1 From System Preferences in the Apple that came with the adapter. • A Service Set Identifier (SSID) is a cable when possible to avoid potential problems caused by a damaged cable. For more information, see the instruction sheet that came with the wireless - Lexmark XM7263 | User Guide - Page 53
Authentication type • Inner authentication type • 802.1X user name and password • Certificates - No security the access point, or contact your system support person. - To find the WPA/WPA2 is working properly. For more information, see the instruction sheet that came with the wireless network adapter. - Lexmark XM7263 | User Guide - Page 54
item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using - Lexmark XM7263 | User Guide - Page 55
in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web Ethernet connection, then disconnect the printer from the Ethernet network. For Windows users 1 Open the printers folder. 2 From the shortcut menu of the - Lexmark XM7263 | User Guide - Page 56
Additional printer setup 56 For Macintosh users 1 From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP. 2 Type the IP address in the address field. 3 - Lexmark XM7263 | User Guide - Page 57
is Connected. If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. - Lexmark XM7263 | User Guide - Page 58
is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest supported Universal size screen, navigate to: > Paper Menu > Universal Setup > Units of Measure > select a unit of measure 2 Touch Portrait Width or Portrait Height. 3 Select - Lexmark XM7263 | User Guide - Page 59
Loading paper and specialty media 59 - Lexmark XM7263 | User Guide - Page 60
Loading paper and specialty media 60 2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. 11 2 Note: Use the paper size indicators on the bottom of the tray to help position the guides. - Lexmark XM7263 | User Guide - Page 61
Loading paper and specialty media AL4T/RA/5LGL EXEC JIS B5 61 - Lexmark XM7263 | User Guide - Page 62
Loading paper and specialty media 62 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. 2 1 3 Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help - Lexmark XM7263 | User Guide - Page 63
Loading paper and specialty media 63 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. • - Lexmark XM7263 | User Guide - Page 64
Loading paper and specialty media 64 Without an optional staple finisher With an optional staple finisher ABC ABC Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right - Lexmark XM7263 | User Guide - Page 65
Loading paper and specialty media 65 • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray. - Lexmark XM7263 | User Guide - Page 66
Loading paper and specialty media 66 • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause paper jams. - Lexmark XM7263 | User Guide - Page 67
, make sure the paper is below the dashed line, which is the alternate paper fill indicator. 6 For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length - Lexmark XM7263 | User Guide - Page 68
Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the 2100‑sheet tray CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until - Lexmark XM7263 | User Guide - Page 69
Loading paper and specialty media 69 Loading A5‑size paper a Pull up and slide the width guide to the position for A5. 1 LGLOFCFOLLITOR A4 A5 2 LGLOFCFOLLITOR A4 A5 LGLOFCFOLLIOTR A4 A5 b Squeeze and slide the length guide to the position for A5 until it clicks into place. 1 2 - Lexmark XM7263 | User Guide - Page 70
Loading paper and specialty media 70 c Remove the A5 length guide from its holder. 1 2 d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper a Pull up and slide the width - Lexmark XM7263 | User Guide - Page 71
Loading paper and specialty media 71 b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. c Put the A5 length guide in its holder. 1 2 - Lexmark XM7263 | User Guide - Page 72
Loading paper and specialty media 72 d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. 3 Flex sheets of paper back - Lexmark XM7263 | User Guide - Page 73
ABC ABC Loading paper and specialty media 73 Without an optional staple finisher With an optional staple finisher ABC One‑sided printing ABC One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes - Lexmark XM7263 | User Guide - Page 74
Loading paper and specialty media 74 • Make sure the paper is below the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray. - Lexmark XM7263 | User Guide - Page 75
type in the Paper menu to match the paper loaded. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. Note: Do not load or close the multipurpose feeder while a job is printing - Lexmark XM7263 | User Guide - Page 76
Loading paper and specialty media 76 2 Using the handle, pull the multipurpose feeder extender. - Lexmark XM7263 | User Guide - Page 77
Loading paper and specialty media 77 Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of tray to help - Lexmark XM7263 | User Guide - Page 78
Loading paper and specialty media 78 4 Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them. Straighten - Lexmark XM7263 | User Guide - Page 79
ABC ABC Loading paper and specialty media 79 Without an optional staple finisher With an optional staple finisher ABC Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the - Lexmark XM7263 | User Guide - Page 80
Loading paper and specialty media 80 • Load envelopes with the flap side down and on the left of the multipurpose feeder. EXEC B5 A4 A5 LTR Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely - Lexmark XM7263 | User Guide - Page 81
custom- or universal-size paper, adjust the width guides to lightly touch the sides of the stack. type to avoid paper jams and print quality problems. Linking and unlinking trays The printer links trays assigned in the printer. The temperature of the fuser varies according to the specified paper type. - Lexmark XM7263 | User Guide - Page 82
Menu > Custom Types. 3 Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom - Lexmark XM7263 | User Guide - Page 83
the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com may significantly affect the print quality and cause jams or other paper feed problems. • Before loading the card stock on the tray, flex and fan - Lexmark XM7263 | User Guide - Page 84
characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com. • Use labels designed specifically for laser printers. printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties. • Do not use labels with exposed adhesive. • Before - Lexmark XM7263 | User Guide - Page 85
specialty media guide 85 Tips to feed properly, and may cause jams. Note: Two‑sided printing is supported for 60-176 g/m2 (16-47‑lb) paper. Curl Curl is the and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it - Lexmark XM7263 | User Guide - Page 86
guide resulting in fewer paper feeding problems and better print quality. paper prevents jams and helps ensure trouble‑free printing. To help avoid paper not affected by the resin in toner. Inks that are oxidation‑set or an environmentally conscientious company, Lexmark supports the use of recycled - Lexmark XM7263 | User Guide - Page 87
guide 87 • Surface roughness (measured in Sheffield units, impacts print clarity and how well toner manufacturing processes required to make paper. Thus, Lexmark seeks to educate customers and partners on by the temperature in the printer fuser • Preprinted papers that require a registration - Lexmark XM7263 | User Guide - Page 88
and specialty media guide 88 For more information about Lexmark, visit www.lexmark.com. General sustainability off tray size sensing. For more information, contact customer support. 2 Paper is supported in long‑edge orientation. 3 Universal is supported in ADF only if the width is from 76 mm (3 in - Lexmark XM7263 | User Guide - Page 89
select common paper sizes that correspond to the position of the length guide in the tray from the Paper Size/Type menu. If the size sensing. For more information, contact customer support. 2 Paper is supported in long‑edge orientation. 3 Universal is supported in ADF only if the width is from 76 mm - Lexmark XM7263 | User Guide - Page 90
media guide 90 Paper types and weights supported by the printer The printer engine supports 60-176‑g/m2 (16-47‑lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed. Paper type 550‑sheet 2100‑sheet Multipurpose Duplex ADF tray tray - Lexmark XM7263 | User Guide - Page 91
Paper and specialty media guide 91 Paper size Statement 4‑bin mailbox Offset stacker Staple fi (8.54 in.) and its length is from 210 mm (8.27 in.) to 356 mm (14 in.). Supported paper types and weights Paper type Paper weight 4‑bin mailbox Offset stacker Staple finisher Staple, hole punch fi - Lexmark XM7263 | User Guide - Page 92
Paper and specialty media guide 92 Paper type Paper weight 4‑bin mailbox Offset stacker Staple finisher Staple, hole punch finisher Envelope 105 g/m2 X X X X (28 Ib bond) Rough Envelope 105 g/m2 X X X X ( - Lexmark XM7263 | User Guide - Page 93
job. 1 From the document that you are trying to print, open the Print dialog. 2 If necessary, adjust the settings. 3 Send the print job. Adjusting toner darkness 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home - Lexmark XM7263 | User Guide - Page 94
, make sure that the Mopria Print Service is enabled. 1 From the home screen Lexmark Print Lexmark Print allows you to send documents and images directly to a Lexmark device. 1 Open the document, and then send or share the document to Lexmark Print. Note: Some third‑party applications may not support - Lexmark XM7263 | User Guide - Page 95
Printing 95 Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB - Lexmark XM7263 | User Guide - Page 96
the home screen to print files from the flash drive. Supported flash drives and file types Notes: • High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New - Lexmark XM7263 | User Guide - Page 97
512MB and 1GB) • Sony Micro Vault Classic (512MB and 1GB) File type Documents: • .pdf • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif . Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Hold print jobs - Lexmark XM7263 | User Guide - Page 98
fidential Print Setup. 3 Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time, all of the jobs for that - Lexmark XM7263 | User Guide - Page 99
Printing 99 Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel - Lexmark XM7263 | User Guide - Page 100
light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper are the same. 3 From the printer control panel, press - Lexmark XM7263 | User Guide - Page 101
copy, then place the next photo on the scanner glass, and then touch Scan the next page. 5 Touch Finish the Job. Copying on specialty media Copying on transparencies 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load - Lexmark XM7263 | User Guide - Page 102
the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > select the size of the original document > 4 Navigate to: Copy to > select the tray containing the letterhead > Copy It 5 If there are no trays that support letterhead, then navigate to: Manual Feeder - Lexmark XM7263 | User Guide - Page 103
light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > select the size of the original document > 4 Navigate to: Copy to > select the tray containing the - Lexmark XM7263 | User Guide - Page 104
you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate scanned, and then scales the mixed paper sizes to fit on the paper size selected. Copying on both sides of the paper (duplexing) 1 Load an original document faceup, short edge first into the ADF - Lexmark XM7263 | User Guide - Page 105
loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Copy. 4 From the setting Scale manually changes the scale value back to Auto. Note: Auto is the factory default setting. This automatically adjusts the scan image of the - Lexmark XM7263 | User Guide - Page 106
light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > enter the number of copies > Collate > select the preferred order of pages > > Copy It Placing separator sheets between - Lexmark XM7263 | User Guide - Page 107
into the ADF tray, then adjust the paper guides. 3 scan source: • If you scan a document on the scanner glass, then a set consists of one page. • If you scan multiple pages using the ADF, then a set consists of all scanned pages until the ADF tray becomes empty. • If you scan one page using the ADF - Lexmark XM7263 | User Guide - Page 108
is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Advanced Options > Custom Job > On > > Copy It Note: When the end of a set is reached, the scan screen appears. 4 Load the next document faceup, short edge - Lexmark XM7263 | User Guide - Page 109
light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Advanced Options > Overlay > select overlay message > Done > Copy It Canceling a copy job Canceling a copy job while - Lexmark XM7263 | User Guide - Page 110
copy onto is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the multipurpose feeder. • When "Copy to" set the "Copy from" and "Copy to" paper sizes automatically to scale the scan image to fit the size of the paper onto which you are copying. • To decrease - Lexmark XM7263 | User Guide - Page 111
Imaging-This changes or adjusts Auto Center, Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan • Custom Job-This combines multiple scanning jobs into a single job. of a page by shifting the scanned image. Touch or to set the ADF picks more than one sheet of - Lexmark XM7263 | User Guide - Page 112
E-mailing 112 E-mailing Automatic document feeder (ADF) ABC Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such - Lexmark XM7263 | User Guide - Page 113
E-mailing 113 Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers - Lexmark XM7263 | User Guide - Page 114
mailing a document You can use the printer to e‑mail scanned documents to one or more recipients in a number of loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original document and the - Lexmark XM7263 | User Guide - Page 115
indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > Done 4 Touch Subject, then type the e‑mail subject, and then touch Done - Lexmark XM7263 | User Guide - Page 116
using the ADF, touch Cancel Job while Scanning appears. • When using the scanner glass, touch Cancel Job while Scanning appears, or while Scan the Next the image resolution increases the email file size and the time needed to scan your original document. Decreasing the image resolution reduces - Lexmark XM7263 | User Guide - Page 117
charts, and animations. • Photo-The original document is mostly a photo or an image. • Text-The content of the original document is mostly text or line art. document. Send As This option lets you set the output type for the scan image. Select one of the following: • PDF-Use this to create a single - Lexmark XM7263 | User Guide - Page 118
document is bound on the long‑edge or short‑edge side. Scan Preview This option lets you view the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a working printer hard - Lexmark XM7263 | User Guide - Page 119
Faxing 119 Faxing Note: Fax capabilities are available only in some printer models. Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or - Lexmark XM7263 | User Guide - Page 120
Faxing 120 Using the Embedded Web Server for fax setup 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If - Lexmark XM7263 | User Guide - Page 121
end of the telephone cable to an active analog wall jack. Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set the printer to pick up on any number of rings that you want. - Lexmark XM7263 | User Guide - Page 122
Faxing 122 Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes - Lexmark XM7263 | User Guide - Page 123
Faxing 123 Connected to different wall jacks PHONE LINE 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to - Lexmark XM7263 | User Guide - Page 124
sharing the line with a telephone subscribed to voice mail service 02 1 Connect one end of the telephone cable to , and if you subscribe to a distinctive ring service. • When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax - Lexmark XM7263 | User Guide - Page 125
Faxing 125 Setting up fax using digital subscriber line CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION-SHOCK HAZARD: To avoid - Lexmark XM7263 | User Guide - Page 126
printer, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone. Setting up fax using VoIP telephone service CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such - Lexmark XM7263 | User Guide - Page 127
Faxing 127 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra cost - Lexmark XM7263 | User Guide - Page 128
Faxing 128 Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. 3 Connect your analog telephone to the telephone - Lexmark XM7263 | User Guide - Page 129
Faxing 129 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 Connect your analog - Lexmark XM7263 | User Guide - Page 130
. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Connecting the printer to a non‑RJ11 wall jack Part number 40X8519 - Lexmark XM7263 | User Guide - Page 131
Faxing 131 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it - Lexmark XM7263 | User Guide - Page 132
telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer - Lexmark XM7263 | User Guide - Page 133
load the Web page correctly. 2 Click Security > Set Date and Time. 3 In the Manually Set Date & Time field, enter the current date and time. 4 Click Submit. Note control panel 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load - Lexmark XM7263 | User Guide - Page 134
loading a document into the ADF tray, then adjust the paper guides. 3 From the home driver or the Universal Fax Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, configure and enable it in the Configuration tab. For Macintosh users - Lexmark XM7263 | User Guide - Page 135
contact your system support person. 1 Load an original document faceup, short edge first into the ADF tray or facedown properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > scanned, and then faxed at the scheduled time. - Lexmark XM7263 | User Guide - Page 136
Note: A password may be required. If you do not have an ID and password, then contact your system support person. 3 Type a name for the shortcut, and then enter the fax number. Notes: • To create a Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. - Lexmark XM7263 | User Guide - Page 137
indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > enter the fax number > Options 4 From the Resolution area, touch the arrows to select the resolution you want. - Lexmark XM7263 | User Guide - Page 138
the original documents are still scanning • When using the ADF, touch Cancel Job on the printer control panel while Scanning appears. • When using hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser, and - Lexmark XM7263 | User Guide - Page 139
menu, select one of the following: • Off • Always On • Manual • Scheduled 4 If you selected Scheduled, then continue with the following steps output. Increasing the image resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the - Lexmark XM7263 | User Guide - Page 140
option lets you send a fax at a later time or date. Scan Preview This option lets you view the first page of the image before it is included in the fax. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a working printer hard disk - Lexmark XM7263 | User Guide - Page 141
• Advanced Imaging-This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to portion of the scan. • Transmission Log-This prints the transmission log or transmission error log. • Multifeed Sensor-This detects when the ADF picks more than - Lexmark XM7263 | User Guide - Page 142
Scanning 142 Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support "Setting up Scan to Network" on page 24. Scanning to an FTP address Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple‑page - Lexmark XM7263 | User Guide - Page 143
your system support person. 4 Scanning to an FTP address You can use the printer to send scanned ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides - Lexmark XM7263 | User Guide - Page 144
the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press # on the keypad, and then enter the FTP shortcut number. 4 Touch > Send It. Scanning an FTP using the address book 1 Load an original document faceup - Lexmark XM7263 | User Guide - Page 145
scan image. 5 Type a scan name, and then a user name. Note: The scan name is the name that appears in the Scan scan your documents. 7 Review the instructions on the Scan Profile screen. a Load an original document faceup, short edge first into the ADF into the ADF tray, then adjust the paper guides. c - Lexmark XM7263 | User Guide - Page 146
Scan to Computer Notes: • This feature is supported 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 Insert the flash drive into the USB Name This option lets you type a file name for the scan image. Save As Shortcut This option lets you save the current settings - Lexmark XM7263 | User Guide - Page 147
document. Resolution This option lets you adjust the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output type for - Lexmark XM7263 | User Guide - Page 148
is bound on the long‑edge or short‑edge side. Scan Preview This option lets you view the first page of the image before it is included in the file. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a formatted, working printer - Lexmark XM7263 | User Guide - Page 149
Paper Texture Paper Weight Paper Loading Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Bin Setup Settings General Settings Help Print All Guides Copy Guide E-mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide Manage Shortcuts Fax - Lexmark XM7263 | User Guide - Page 150
Understanding the printer menus 150 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Configure MP menu Use Configure MP Cassette Manual First To Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory - Lexmark XM7263 | User Guide - Page 151
print job continues using the linked tray. • The A6 paper size is supported only in Tray 1 and in the multipurpose feeder. Tray [x] Type Type [x] is the factory default setting for all other trays. • If available, a user‑defined name will appear instead of Custom Type [x]. • Use this menu to con - Lexmark XM7263 | User Guide - Page 152
Understanding the printer menus 152 Use To MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the paper size loaded in the multipurpose feeder. Notes: • - Lexmark XM7263 | User Guide - Page 153
loaded. Notes: • Plain Paper is the factory default setting. • From the Paper menu, set Configure MP to "Manual" for Manual Paper Type to appear as a menu. Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being - Lexmark XM7263 | User Guide - Page 154
Paper Light Paper Heavy Paper Rough/Cotton Custom [x] Specify the media type being loaded in the ADF. Note: Plain Paper is the factory default setting. Note: Only installed trays and feeders are listed • Normal is the factory default setting. • These options appear only if card stock is supported. - Lexmark XM7263 | User Guide - Page 155
Understanding the printer menus 155 Use To Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded in a specific tray. Note: Normal is the factory default setting. Recycled Texture Smooth Normal Rough Specify the relative texture of the recycled paper - Lexmark XM7263 | User Guide - Page 156
Understanding the printer menus 156 Use Heavy Texture Smooth Normal Rough Rough/Cotton Texture Rough Custom [x] Texture Smooth Normal Rough To Specify the relative texture of the heavy paper loaded in a specific tray. Note: Normal is the factory default setting. Specify the relative texture of the - Lexmark XM7263 | User Guide - Page 157
. Specify the relative weight of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only when the custom type is supported. - Lexmark XM7263 | User Guide - Page 158
Understanding the printer menus 158 Paper Loading menu Use To Card Stock Loading Duplex Off Determine and set two-sided printing for all print jobs with Card Stock as the paper type. Recycled Loading Duplex Off Determine and set two-sided printing for all print jobs with Recycled as the - Lexmark XM7263 | User Guide - Page 159
type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu specialty media type with a factory default custom type name or a user‑defined custom name created from the Embedded Web Server or from - Lexmark XM7263 | User Guide - Page 160
Size [x] in the printer menus. Notes: • Rough/Cotton is the factory default setting for custom scan sizes 1 and 2. • ADF Media Type is the factory default setting for custom scan sizes 3, 4, 5, and 6. • 8.5 inches is the U.S. factory default setting for Width. 216 mm is the international factory - Lexmark XM7263 | User Guide - Page 161
Bin Setup menu Use Output Bin Standard Bin Bin [x] 161 To Identify the units of measure. Notes: • Inches is the US factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray. To Specify the default bin. Notes: • If multiple bins - Lexmark XM7263 | User Guide - Page 162
once in the bin list. • [x] can be any number between 1 and 4 if the appropriate optional bins are installed. Select a bin for each supported paper type. For each type, select from the following options: Disabled Standard Bin Bin [x] Notes: • Disabled is the factory default setting. • [x] can - Lexmark XM7263 | User Guide - Page 163
completed faxes. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu. • This menu is supported only in some printer models. Print a report containing information about the last 100 attempted, received, and blocked calls. Notes: • This menu item appears only - Lexmark XM7263 | User Guide - Page 164
Print a report containing asset information, including the printer serial number and model name. The report contains text and UPC bar codes that can be scanned into an asset database. Print a summary of logged events. Network/Ports menu Active NIC menu Use To Active NIC Auto [list of available - Lexmark XM7263 | User Guide - Page 165
Understanding the printer menus 165 Use To PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does - Lexmark XM7263 | User Guide - Page 166
Understanding the printer menus 166 Reports menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a report containing - Lexmark XM7263 | User Guide - Page 167
IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP. Netmask View or change the current TCP/IP - Lexmark XM7263 | User Guide - Page 168
Understanding the printer menus 168 IPv6 menu To access the menu, navigate to any of the following: • Network/Ports menu > Standard Network > Standard Network Setup > IPv6 • Network/Ports menu > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or - Lexmark XM7263 | User Guide - Page 169
[x] Setup > AppleTalk Use Activate Yes No View Name View Address Set Zone [list of zones available on the network] To Enable or disable AppleTalk support. Note: No is the factory default setting. Show the assigned AppleTalk name. Note: The AppleTalk name can be changed only from the Embedded Web - Lexmark XM7263 | User Guide - Page 170
Understanding the printer menus 170 Standard USB menu Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When - Lexmark XM7263 | User Guide - Page 171
Understanding the printer menus 171 Use Job Buffering Off On Auto Mac Binary PS On Off Auto ENA Address yyy.yyy.yyy.yyy ENA Netmask yyy.yyy.yyy.yyy ENA Gateway yyy.yyy.yyy.yyy To Temporarily store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. • - Lexmark XM7263 | User Guide - Page 172
Understanding the printer menus 172 Use To PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the - Lexmark XM7263 | User Guide - Page 173
It provides compatibility with most existing parallel ports and is the recommended setting. • Standard tries to resolve parallel port communication problems. Determine if the printer honors printer hardware initialization requests from the computer. Notes: • Off is the factory default setting. • The - Lexmark XM7263 | User Guide - Page 174
Understanding the printer menus 174 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the - Lexmark XM7263 | User Guide - Page 175
Understanding the printer menus 175 Use Job Buffering Off On Auto Protocol DTR DTR/DSR XON/XOFF XON/XOFF/DTR XONXOFF/DTRDSR Robust XON On Off Baud 1200 2400 4800 9600 19200 38400 57600 115200 138200 172800 230400 345600 Data Bits 7 8 Parity Even Odd None Ignore To Temporarily store print jobs on - Lexmark XM7263 | User Guide - Page 176
: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used. Specify the type of user authentication required for scan‑to e‑mail privileges. Note: "No authentication required" is the factory default setting. - Lexmark XM7263 | User Guide - Page 177
credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an email. Notes: • None is the factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail. • Device Userid and Device Password are used to log in to the SMTP server when - Lexmark XM7263 | User Guide - Page 178
• Access controls='No Security' retains all the security information that the user has defined. No Security is the factory default setting. • "Reset factory security defaults" deletes all security information that the user has defined, and restores the factory default settings in the Miscellaneous - Lexmark XM7263 | User Guide - Page 179
. Notes: • This menu item appears only when a formatted, working printer hard disk is installed. • When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Set a limit on how long the printer stores confidential print jobs. Off 1 hour 4 hours 24 - Lexmark XM7263 | User Guide - Page 180
the file system to reuse this space until it has been cleared. Notes: • "Single pass" is the factory default setting. • Only automatic wiping enables users to erase temporary data files without having to turn off the printer for an extended amount of time. • Highly confidential information should be - Lexmark XM7263 | User Guide - Page 181
Understanding the printer menus 181 Use Delete Log Yes No Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remote Syslog Server [256 character string] Remote Syslog Port 1-65535 Remote Syslog Method Normal UDP Stunnel Remote Syslog Facility 0-23 Log full behavior Wrap over oldest - Lexmark XM7263 | User Guide - Page 182
system in which the file will be parsed or viewed. "LF (\n)" is the factory default setting. Set Date/Time menu Use Current Date and Time Manually Set Date and Time Time Zone To Set the current printer date and time. Enter the printer date and time. Note: Date/Time is set - Lexmark XM7263 | User Guide - Page 183
Understanding the printer menus 183 Use Automatically Observe DST On Off Custom Time Zone Setup UTC Offset DST Start Week DST Start Day DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offset Enable NTP On Off NTP Server Enable Authentication On Off To Set - Lexmark XM7263 | User Guide - Page 184
fied Chinese Traditional Chinese Korean Japanese Show Supply Estimates Show estimates Do not show estimates Eco-Mode Off Energy Energy/Paper Paper ADF Loaded Beep Enabled Disabled ADF Multi‑feed Sensor On Off 184 To Set the language of the text that appears on the display. Note: Not all languages - Lexmark XM7263 | User Guide - Page 185
fied Chinese Traditional Chinese Japanese Custom Key [x] Paper Sizes US Metric Scan to PC Port Range [port range] 185 To Reduce printer noise. language and custom key information for the keyboard on the display. Specify the unit of measurement for paper sizes. Notes: • US is the factory default - Lexmark XM7263 | User Guide - Page 186
following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • IP corners of the home screen. Specify the display information for Black Toner. Select from the following options: When to display Do not - Lexmark XM7263 | User Guide - Page 187
) Paper Jam Load Paper Service Errors Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles and Apps Bookmarks Jobs by User Forms and Favorites Card Copy Scan to Network MyShortcut Multi - Lexmark XM7263 | User Guide - Page 188
factory default setting. Specify whether to allow image background removal. Note: On is the factory default setting. Scan multiple jobs to one file. Note: On is the factory default setting. Specify how to reload a scanned job when a paper jam occurs in the ADF. - Lexmark XM7263 | User Guide - Page 189
Web Server. Specify the printer location. Note: The location is stored on the Embedded Web Server. Set an alarm when the printer requires user intervention. Select from the following options: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. • Off is the factory - Lexmark XM7263 | User Guide - Page 190
default setting. • Wait Timeout is available only when the printer is using PostScript emulation. Set the time that the printer waits for user intervention before it holds jobs that require unavailable resources. Notes: • 30 seconds is the factory default setting. • This menu item appears only - Lexmark XM7263 | User Guide - Page 191
: Off is the factory default setting. Remain in the same location and reset the Screen Timeout timer instead of returning to the home screen. Note: 5 is the factory default setting. Send anonymous device usage information to Lexmark. Note: The default value depends on what is selected during the - Lexmark XM7263 | User Guide - Page 192
Understanding the printer menus 192 Use Export Configuration File Export Export Compressed Logs File Export To Export configuration files to a flash drive. Export compressed log files to a flash drive. Copy Settings menu Use Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser - Lexmark XM7263 | User Guide - Page 193
Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Copy To Source Tray [x] Auto Size Match Multipurpose Feeder Transparency Separators On Off To - Lexmark XM7263 | User Guide - Page 194
Understanding the printer menus 194 Use Separator Sheets Off Between Copies Between Jobs Between Pages Separator Sheet Source Tray [x] Multipurpose Feeder Darkness 1-9 Output Bin Standard Bin Bin [x] Number of Copies 1-999 Header/Footer [Location] Off Date/Time Page number Custom text Print on All - Lexmark XM7263 | User Guide - Page 195
0-255 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail ‑4 to 4 ADF Multi‑feed Sensor On Off To Copy a Note: Off is the factory default setting. Specify which color to drop during scanning and to adjust the dropout setting for each color threshold. Notes: • None - Lexmark XM7263 | User Guide - Page 196
Sample Copy Off On Fax Settings menu To Allow edge‑to‑edge scanning of the original document. Note: Off is the factory default setting. fied. Note: Fax Number is the factory default setting. Set the printer to fax manually, which requires a line splitter and a telephone handset. Notes: • Off is the - Lexmark XM7263 | User Guide - Page 197
Understanding the printer menus 197 Use Cancel Faxes Allow Don't Allow Caller ID Off Primary Alternate Fax number masking Off From left From right Digits to Mask 0-58 Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to Field On Off Include from Field On Off - Lexmark XM7263 | User Guide - Page 198
is the U.S. factory default setting. A4 is the international factory default setting. Specify the orientation of the original documents loaded in the ADF for two‑sided scanning. Note: Off is the factory default setting. Specify the content of the original document. Note: Text is the factory default - Lexmark XM7263 | User Guide - Page 199
199 Use Darkness 1-9 Dial Prefix Dialing Prefix Rules Prefix Rule [x] Automatic Redial 0-9 Redial frequency 1-200 Behind a PABX Yes No Enable ECM Yes No Enable Fax Scans On Off Driver to fax Yes No Allow Save as Shortcut On Off Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600 Custom Job - Lexmark XM7263 | User Guide - Page 200
Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail ‑4 to 4 ADF Multi‑feed Sensor On Off Scan edge to edge Off On To Specify whether a preview appears on the display for - Lexmark XM7263 | User Guide - Page 201
Scans Off by default On by default Never use Always use Auto Convert Color Faxes to Mono Faxes On Off Fax Receive Settings Use Enable Fax Receive On Off Enable Caller ID On Off Fax Job Waiting None Toner Toner and Supplies Rings to Answer 1-25 Auto Answer Yes No Manual setting. Manually enter a - Lexmark XM7263 | User Guide - Page 202
Understanding the printer menus 202 Use Paper Source Auto Tray [x] Multipurpose Feeder Sides (Duplex) Off On Separator Sheets Off Before Job After Job Separator Sheet Source Tray [x] Multipurpose Feeder Output Bin Standard Bin Bin [x] Fax Footer On Off Max Speed 2400 4800 9600 14400 33600 Fax - Lexmark XM7263 | User Guide - Page 203
Number Enable Job Log On Off To Enable the printer to hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Note: Off is the factory default setting. Specify whether prints are punched. Note: Off is the factory default setting - Lexmark XM7263 | User Guide - Page 204
Understanding the printer menus 204 Use Enable Call Log On Off Log Output Bin Standard Bin Bin [x] To Enable access to the Fax Call log. Note: On is the factory default setting. Specify the bin for the printed fax logs. Note: Standard Bin is the factory default setting. Speaker Settings Use - Lexmark XM7263 | User Guide - Page 205
dpi Darkness 1-9 Orientation Portrait Landscape To Specify SMTP server port information. Specify the image format. Note: PDF (.pdf) is the factory default setting. Specify the content default setting. Specify the orientation of the scanned image. Note: Portrait is the factory default setting. - Lexmark XM7263 | User Guide - Page 206
JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in multiple TIFF files are created with one file for each page of the scan job. Note: On is the factory default setting. Enable receiving of analog - Lexmark XM7263 | User Guide - Page 207
Understanding the printer menus 207 Use E‑mail Server Setup Send me a copy Never appears On by default Off by default Always On E‑mail Server Setup Max E‑mail size 0-65535 KB E‑mail Server Setup Size Error Message E‑mail Server Setup Limit destinations E‑mail Server Setup Web Link Setup Server - Lexmark XM7263 | User Guide - Page 208
default setting. Specify whether the printer captures and transmits content in color. Note: On is the factory default setting. Specify the resolution of the scan in dots per inch. Note: 150 dpi is the factory default setting. Lighten or darken the output. Note: 5 is the factory default setting - Lexmark XM7263 | User Guide - Page 209
default setting. Specify the orientation of the original document loaded in the ADF for two‑sided scanning. Note: Off is the factory default setting. Set the quality of a JPEG photo image in relation to file size and quality of the image. Note: Best for content is the factory default setting. Set the - Lexmark XM7263 | User Guide - Page 210
optional bin is installed. Enable the Text/Photo mode to produce smaller file sizes by using 1‑bit images when Color is set to Off. Note: 8 bit is the factory default setting. Copy a document screen. Adjust the amount of background visible on a scanned image. Note: 0 is the factory default setting. - Lexmark XM7263 | User Guide - Page 211
of the original document. Note: Off is the factory default setting. Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the factory default setting. Detect when the ADF picks more than one sheet of paper at once. Note: On is the factory default setting. Specify whether the - Lexmark XM7263 | User Guide - Page 212
Understanding the printer menus 212 FTP Settings menu Use Format PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings PDF Version 1.2-1.7 A-1a PDF Compression Normal High Secure PDF Off On Searchable PDF Off On Content Type Text Graphics Text/Photo Photo Content Source - Lexmark XM7263 | User Guide - Page 213
image. Note: Portrait is the factory default setting. Specify the size of the original document. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. Specify the orientation of the original documents loaded in the ADF for two‑sided scanning. Note: Off - Lexmark XM7263 | User Guide - Page 214
the factory default setting. Set the quality of a photo image in relation to the file size and quality of the image. Note: 50 is the factory default setting. Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created - Lexmark XM7263 | User Guide - Page 215
setting. Adjust the amount of background visible on a copy. Note: 0 is the factory default setting. Enable an equal balance of colors in the scanned image. Specify which color to drop and to adjust the dropout setting for each color threshold. Notes: • None is the factory default setting for Color - Lexmark XM7263 | User Guide - Page 216
PDF Compression Normal High Secure PDF Off On Searchable PDF Off On To Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the factory default setting. Detect when the ADF picks more than one sheet of paper at once. Note: On is the factory default setting. Specify whether the - Lexmark XM7263 | User Guide - Page 217
default setting. Specify whether the printer captures and transmits content in color. Note: On is the factory default setting. Specify the resolution of the scan in dots per inch (dpi). Note: 150 dpi is the factory default setting. Lighten or darken the output. Note: 5 is the factory default setting - Lexmark XM7263 | User Guide - Page 218
is the international factory default setting. Specify the orientation of the original documents loaded in the ADF for twosided scanning. Note: Off is the factory default setting. Set the quality of a JPEG photo image in relation to file size and quality. Note: Best for content is the factory default - Lexmark XM7263 | User Guide - Page 219
the factory default setting. • This menu item appears only when a formatted, working hard disk is installed. Adjust the amount of background visible on a scanned image. Note: 0 is the factory default setting. Enable an equal balance of colors in the output. Specify which color to drop and to adjust - Lexmark XM7263 | User Guide - Page 220
scanned edge-to-edge. Note: Off is the factory default setting. Adjust the amount of sharpness on a scanned image Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper . • This menu item appears only when a supported staple, hole punch finisher is installed. Hole - Lexmark XM7263 | User Guide - Page 221
Landscape Note: Auto is the factory default setting. Portrait Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Specify that multiple‑page images be printed on one side of a paper. Notes: • Off is the factory default setting. • The number selected is the number of page - Lexmark XM7263 | User Guide - Page 222
Spanish Italian Portugues Danish Dutch Norwegian Swedish Finnish Hungarian Polish To Automatically rotate scanned documents for proper orientation. Note: On is the factory default setting. Remove specks from a scanned image. Note: Off is the factory default setting. Recognize and make the white - Lexmark XM7263 | User Guide - Page 223
setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by the Normal setting. Whole Page only affects pages printed using a PCL - Lexmark XM7263 | User Guide - Page 224
print jobs. • On retains the downloads during language changes and printer resets. If the printer runs out of memory, then Memory Full [38] printer software. For Windows users: Click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users: Choose File > Print - Lexmark XM7263 | User Guide - Page 225
the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a menu setting. Print multiple‑page images on one side of a paper. Notes: • Off is the factory default setting. • The number selected is the number of page - Lexmark XM7263 | User Guide - Page 226
Quality menu Use Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q To Specify whether printed output is stapled. Notes: • Off is the factory default setting. • This menu item appears only when a supported staple finisher is installed. Print a report that confirms that the staple - Lexmark XM7263 | User Guide - Page 227
Use Pixel Boost Off Fonts Horizontally Vertically Both directions Toner Darkness 1-10 Enhance Fine Lines On Off Gray Correction Auto Off Brightness ‑6 to 6 Contrast 0-5 To Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts - Lexmark XM7263 | User Guide - Page 228
Understanding the printer menus 228 Use Log Action at End of Frequency None E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post & Delete Current Log Log Near Full Level Off 1-99 Log Action at Near Full None E‑mail Current Log E‑mail & Delete Current Log E‑mail & Delete Oldest Log - Lexmark XM7263 | User Guide - Page 229
screen after the deletion. Assist in isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is To exit or deactivate Hex Trace, turn off or reset the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a - Lexmark XM7263 | User Guide - Page 230
Understanding the printer menus 230 XPS menu Use Print Error Pages Off On PDF menu Use Scale to Fit Yes No Annotations Do Not Print Print PostScript menu Use Print PS Error On Off Lock PS Startup Mode On Off Font Priority Resident Flash/Disk To Print a page containing information on errors, - Lexmark XM7263 | User Guide - Page 231
set is a set of alphabetical and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown. Change the point size for scalable typographic fonts. Notes: • 12 - Lexmark XM7263 | User Guide - Page 232
PCL Emulation Settings Auto LF after CR On Off Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray [x] Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Envelope Off None 0-199 To Specify the number of lines that print on each page. Notes: • 60 is the US factory default - Lexmark XM7263 | User Guide - Page 233
Understanding the printer menus 233 Use Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Tray Renumber Restore Defaults Yes No To Display the factory default setting - Lexmark XM7263 | User Guide - Page 234
Understanding the printer menus 234 Use Font Size 1-255 pt Scale 1-400% Orientation Portrait Landscape Margin Size 8-255 mm Backgrounds Do Not Print Print Image menu Use Auto Fit On Off Invert On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width To - Lexmark XM7263 | User Guide - Page 235
Portrait Landscape Reverse Portrait Reverse Landscape Help menu Menu item Print All Guides Copy Guide E‑mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide To Set the image orientation. Note: Portrait is the factory default setting. Description Prints all the - Lexmark XM7263 | User Guide - Page 236
on one or two sides of the paper. Notes: • Two-sided printing is the default setting in the print driver. • For a complete list of supported products and countries, go to http://support.lexmark.com. Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple - Lexmark XM7263 | User Guide - Page 237
General Settings > Eco‑Mode > select a setting Use To Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start - Lexmark XM7263 | User Guide - Page 238
is printed. Off Use factory default settings. Note: This setting supports the performance specifications of the printer. 3 Click Submit. Adjusting wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate - Lexmark XM7263 | User Guide - Page 239
brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled - Lexmark XM7263 | User Guide - Page 240
or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country or region. 3 Follow the instructions on the computer screen. - Lexmark XM7263 | User Guide - Page 241
Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Your printer may use two forms of • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is - Lexmark XM7263 | User Guide - Page 242
the printer memory. 4 Touch Back > Exit Config Menu. The printer will perform a power‑on reset, and then return to normal operating mode. Erasing printer hard disk memory Notes: • Some printer models , during which the printer will be unavailable for other user tasks. 5 Touch Back > Exit Config Menu. - Lexmark XM7263 | User Guide - Page 243
printer 243 The printer will perform a power‑on reset, and then return to normal operating mode. Con take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. • A status bar will indicate the progress of the disk wiping task. After the disk - Lexmark XM7263 | User Guide - Page 244
printer 244 The printer will perform a power‑on reset, and then return to normal operating mode. Finding - Security: Administrator's Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals tab, and then select - Lexmark XM7263 | User Guide - Page 245
Maintaining the printer 245 Maintaining the printer Warning-Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer Note: You may need to perform this task after every few - Lexmark XM7263 | User Guide - Page 246
Maintaining the printer 246 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Remove the white underside of the - Lexmark XM7263 | User Guide - Page 247
Maintaining the printer 247 4 Open the bottom ADF door. 2 1 5 Wipe the ADF scanner glass under the ADF door. 6 Close the bottom ADF door. 7 Place the white underside of the scanner cover on the scanner glass, and then close the scanner cover. - Lexmark XM7263 | User Guide - Page 248
Maintaining the printer 8 Wipe the areas shown, and then let them dry. 4 3 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass 4 White underside of the ADF cover 9 Close the scanner cover. Emptying the hole punch box 1 Pull out the hole punch box. 248 1 2 2 Empty the container. - Lexmark XM7263 | User Guide - Page 249
clicks into place. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies > View Supplies - Lexmark XM7263 | User Guide - Page 250
Cartridge 24B6020 (XM7155, XM7163, XM7170, XM7263) 24B6826 (XM7270) Ordering a maintenance kit To identify the supported fuser type, view the label on the fuser. Do either of the following: • Remove the toner cartridge and imaging unit. The two-digit fuser type code (such as 00 or 01) can be seen - Lexmark XM7263 | User Guide - Page 251
ADF maintenance kit XM7100 Series ADF maintenance kit Part number 40X8431 Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner. For more information on replacing the imaging unit, see the instruction - Lexmark XM7263 | User Guide - Page 252
Maintaining the printer 252 Ordering staple cartridges Part name Staple cartridges Part number 25A0013 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • - Lexmark XM7263 | User Guide - Page 253
Maintaining the printer 253 Replacing supplies Replacing the toner cartridge 1 Lift the front cover, and then pull down the multipurpose feeder door. 1 2 - Lexmark XM7263 | User Guide - Page 254
254 2 Pull the cartridge out of the printer using the handle. 3 Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. 4 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on - Lexmark XM7263 | User Guide - Page 255
Maintaining the printer 255 Warning-Potential Damage: When replacing a toner cartridge, do not leave the imaging unit exposed to direct light for an extended period of time. Extended exposure to light may cause print quality problems. 5 Close the multipurpose feeder door and the front cover. 2 1 - Lexmark XM7263 | User Guide - Page 256
Maintaining the printer 256 Replacing the imaging unit 1 Lift the front cover, and then pull down the multipurpose feeder door. 1 2 - Lexmark XM7263 | User Guide - Page 257
Maintaining the printer 257 2 Pull out the toner cartridge from the printer using the handle. 3 Lift the green handle, and then pull out the imaging unit from the printer. 1 2 - Lexmark XM7263 | User Guide - Page 258
more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the - Lexmark XM7263 | User Guide - Page 259
Maintaining the printer 259 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the multipurpose feeder door and the front cover. 2 1 - Lexmark XM7263 | User Guide - Page 260
Maintaining the printer 260 Replacing a staple cartridge 1 Open the stapler door. 1 2 2 Pull down the latch of the staple cartridge holder, and then pull the holder out of the finisher. 3 Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the - Lexmark XM7263 | User Guide - Page 261
Maintaining the printer 261 4 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge. 2 1 5 Push the staple cartridge into the finisher until it clicks into place. 6 Close the stapler door. Moving the printer CAUTION-POTENTIAL INJURY: - Lexmark XM7263 | User Guide - Page 262
used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options. • Keep the printer in an upright position. - Lexmark XM7263 | User Guide - Page 263
tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software CD or the Embedded Web Server Administrator's Guide at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the - Lexmark XM7263 | User Guide - Page 264
selectable alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, processing jobs when the supply condition is reached, and the user needs to press a button to continue printing. Non Continuable - Lexmark XM7263 | User Guide - Page 265
Managing the printer 265 Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see "Printing a menu settings page" on page 56. If you want a more - Lexmark XM7263 | User Guide - Page 266
Clearing jams 266 Clearing jams Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait - Lexmark XM7263 | User Guide - Page 267
not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper more information, see the "Loading paper and specialty media" section of the User's Guide. - Lexmark XM7263 | User Guide - Page 268
Clearing jams 268 Allow the paper to enter the optional mailbox bins properly • Make sure to adjust the bin extender so that the paper size indicators match the size of the paper used. Notes: - If the bin extender is shorter than the size of the paper you are printing on, then the paper causes a - Lexmark XM7263 | User Guide - Page 269
Clearing jams 269 • If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push the paper all the way back. Note: If the paper is not under the bin arm, then a jam occurs due to an overfilled bin. Use recommended paper • Use only recommended paper or - Lexmark XM7263 | User Guide - Page 270
Clearing jams 270 • When Jam Recovery is set to On or Auto, the printer reprints jammed pages. Area name 1 Staple access door 2 Duplex unit 3 Trays 4 Staple finisher rear door 5 Lower rear door 6 Upper rear door 7 Mailbox 8 Multipurpose feeder 9 Front cover 10 Standard bin 11 Automatic document - Lexmark XM7263 | User Guide - Page 271
Clearing jams 271 Paper jam in the front cover CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Open the front cover and the multipurpose feeder. 1 2 - Lexmark XM7263 | User Guide - Page 272
Clearing jams 272 2 Remove the toner cartridge. 3 Remove the imaging unit. 1 2 Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 4 Remove the jammed paper. Note: Make sure that all paper - Lexmark XM7263 | User Guide - Page 273
Clearing jams 273 1 2 5 Insert the imaging unit. Note: Use the arrows on the side of the printer as guides. 6 Insert the toner cartridge. Note: Use the arrows on the side of the printer as guides. - Lexmark XM7263 | User Guide - Page 274
Clearing jams 274 7 Close the multipurpose feeder door and the front cover. 2 1 Paper jam in the rear door CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. - Lexmark XM7263 | User Guide - Page 275
Clearing jams 275 1 Open the rear door. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark XM7263 | User Guide - Page 276
Clearing jams 276 3 Close the rear door. - Lexmark XM7263 | User Guide - Page 277
Clearing jams 277 4 Push the back of the standard tray. 1 2 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark XM7263 | User Guide - Page 278
Clearing jams 278 2 1 6 Insert the standard tray. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark XM7263 | User Guide - Page 279
Clearing jams 279 Paper jam in the duplex unit CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool - Lexmark XM7263 | User Guide - Page 280
Clearing jams 280 2 1 3 Insert the tray. Paper jam in trays 1 Pull out the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark XM7263 | User Guide - Page 281
Clearing jams 281 3 Insert the tray. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark XM7263 | User Guide - Page 282
Clearing jams 282 3 Flex, fan, and align the paper edges before loading. 4 Reload paper, and then adjust the paper guide. Paper jam in the mailbox 1 Open the rear mailbox door, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark XM7263 | User Guide - Page 283
Clearing jams 283 1 2 2 Close the door. 3 If the jam is in the mailbox bin, then remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark XM7263 | User Guide - Page 284
Clearing jams 284 Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open the ADF cover. - Lexmark XM7263 | User Guide - Page 285
Clearing jams 285 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the ADF cover. 5 Open the scanner cover. 6 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 2 1 7 Close the scanner cover. - Lexmark XM7263 | User Guide - Page 286
Clearing jams 286 Paper jam in the staple finisher 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark XM7263 | User Guide - Page 287
Clearing jams 287 2 Open the staple finisher rear door, and then remove the jammed paper. 1 2 3 Close the door. Staple jam in the finisher 1 Open the staple access door. 1 2 - Lexmark XM7263 | User Guide - Page 288
Clearing jams 288 2 Remove the staple cartridge holder. 3 Open the staple guard, and then remove the loose staples. 4 Close the staple guard. - Lexmark XM7263 | User Guide - Page 289
Clearing jams 289 5 Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket. 6 Insert the staple cartridge holder. 7 Close the staple access door. - Lexmark XM7263 | User Guide - Page 290
290 Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge, imaging unit mismatch [41.xy] Use only a supported toner - Lexmark XM7263 | User Guide - Page 291
Troubleshooting in the current tray or feeder. • Touch Reset active bin to reset the active bin for a linked set of bins size and type in the tray. • Touch Reset active bin to reset the active bin for a linked set of 3 Remove the tray. 4 Contact customer support. • From the printer control panel, touch - Lexmark XM7263 | User Guide - Page 292
Troubleshooting 292 Close finisher rear door Close the rear door of the finisher. Close flatbed cover and load originals if restarting job [2yy.xx] Try one or more of the following: • Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job. • - Lexmark XM7263 | User Guide - Page 293
Troubleshooting 293 Defective flash detected [51] Try one or more of • Install a printer hard disk with larger capacity. Disk full, scan job canceled Try one or more of the following: • Touch Continue to clear the message and inserted. Remove the USB device, and then insert a supported one. - Lexmark XM7263 | User Guide - Page 294
Troubleshooting 294 Error reading USB hub. Remove hub. An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one. Fax then contact your system support person. Imaging unit low [84.xy] You may need to order a replacement imaging unit. If necessary, select - Lexmark XM7263 | User Guide - Page 295
very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Incompatible output - Lexmark XM7263 | User Guide - Page 296
Troubleshooting electrical outlet. 5 Turn the printer back on. • Cancel the print job. • Reset active bin Install Tray [x] Try one or more of the following: • Install the • Cancel the current print job. Insufficient memory to support Resource Save feature [35] Install additional printer memory or - Lexmark XM7263 | User Guide - Page 297
Troubleshooting 297 Insufficient memory, some held jobs will not be restored [37 the correct size and type of paper, and then touch Finished loading paper on the control panel. • Touch Reset active bin to reset the active bin for a linked set of bins. • Cancel the current job. Load [paper source] - Lexmark XM7263 | User Guide - Page 298
Troubleshooting the staple cartridge in the finisher. For instructions on inserting or replacing a staple cartridge in Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support - Lexmark XM7263 | User Guide - Page 299
, and then turn the printer back on. • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. - Lexmark XM7263 | User Guide - Page 300
or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components. printer and install a genuine Lexmark supply or part. Note: For a list of supported supplies, see the "Ordering supplies" section or go to www.lexmark.com. Not enough free - Lexmark XM7263 | User Guide - Page 301
Troubleshooting 301 Reattach bin [x] Try one or more of the following: • Turn cord from the electrical outlet. 3 Remove the indicated bin. 4 Contact customer support at http://support.lexmark.com or your service representative. • From the printer control panel, touch Continue to clear the message - Lexmark XM7263 | User Guide - Page 302
then replace the toner cartridge. The cartridge may be defective or a non‑genuine Lexmark supply. For more information, see "Using genuine Lexmark parts and supplies and cancel the scan job. • Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful - Lexmark XM7263 | User Guide - Page 303
, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the - Lexmark XM7263 | User Guide - Page 304
Troubleshooting 304 Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace jammed originals if restarting job. Try one or more of the following: • Touch Cancel job to clear the message and cancel the scan - Lexmark XM7263 | User Guide - Page 305
imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit - Lexmark XM7263 | User Guide - Page 306
Troubleshooting 306 The following error codes indicate that a non‑genuine Lexmark cartridge is installed: 32.13 32.16 32.19 32.22 32.25 32.28 32.31 32.34 32.37 For more information, see "Using genuine Lexmark parts and supplies" on page 250. Note: If you do not have a replacement imaging unit, - Lexmark XM7263 | User Guide - Page 307
from the scanner [2yy.xx] Remove the jammed paper from the scanner. Scanner maintenance required soon, use ADF Kit [80] Contact customer support, and then report the message. The printer is scheduled for maintenance. Serial port [x] disabled [56] Try one or more of the following: • From the - Lexmark XM7263 | User Guide - Page 308
Troubleshooting 308 Some held jobs were not restored From the printer firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. Standard USB port disabled [56] Try one - Lexmark XM7263 | User Guide - Page 309
Troubleshooting 309 Too many disks installed [58] 1 Turn off the printer. 2 Unplug properly grounded electrical outlet. 5 Turn the printer back on. Tray [x] paper size unsupported Replace with a supported paper size. Unformatted flash detected [53] Try one or more of the following: • From the - Lexmark XM7263 | User Guide - Page 310
: If the message appears again, then contact your system support person. Solving printer problems • "Basic printer problems" on page 310 • "Hardware and internal option problems" on page 313 • "Paper feed problems" on page 316 Basic printer problems The printer is not responding Action Step 1 Make - Lexmark XM7263 | User Guide - Page 311
Troubleshooting 311 Action Yes No Step 3 Go to step 4. Check if one end of the electrical outlet is not turned off by a switch or breaker. Turn on the switch or Go to step 7. reset the breaker. Is the electrical outlet turned off by a switch or breaker? Step 7 Check if the printer is - Lexmark XM7263 | User Guide - Page 312
Troubleshooting driver. Are the port settings correct? Step 11 Check the installed printer driver. Go to step 12. Is the correct printer driver installed? Step 12 The problem printer. Use correct printer driver settings. Install the correct printer driver. Contact customer support. No Go to step - Lexmark XM7263 | User Guide - Page 313
Troubleshooting 313 Hardware and internal option problems Cannot detect internal option Action Yes Step 1 The problem is Turn off internal option is selected. The problem is solved. It may be necessary to manually add the internal option in the printer driver to make it available for print - Lexmark XM7263 | User Guide - Page 314
Troubleshooting 314 Internal the Installed Features list? Step 2 Check the cable and the ISP connection. The problem is solved. a Use the correct cable, and then make sure it is ? No Check if the internal print server is supported by the printer. Note: An internal print server from another - Lexmark XM7263 | User Guide - Page 315
if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 51. The problem is solved. Is the tray available in the printer - Lexmark XM7263 | User Guide - Page 316
Troubleshooting interface card listed in the Installed Features list? Step 2 The problem is Check the cable and the USB or parallel interface card pages reprint after a jam? No Check if you have a supported USB or parallel interface card. Note: A USB or parallel interface card from - Lexmark XM7263 | User Guide - Page 317
Troubleshooting 317 Paper frequently jams Action Yes Step 1 Go to step 2. a Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides . Contact customer support. The problem is solved. Do - Lexmark XM7263 | User Guide - Page 318
Troubleshooting 318 Solving print problems Printing problems Confidential and other held documents do not print Action Yes Step 1 The problem is documents. c Enter a PIN. d Resend the print job. For Macintosh users a Save and name each job differently. b Send the job individually. Are - Lexmark XM7263 | User Guide - Page 319
Troubleshooting 319 Action Step 5 a Add printer memory. b Resend the print job. Are the documents printed? Yes The problem is solved. No Contact customer support. Envelope seals when printing Action a Use envelopes that have been stored in a dry environment. Note: Printing on envelopes with - Lexmark XM7263 | User Guide - Page 320
Troubleshooting 320 Action Yes Step 5 Contact customer Check if the USB port is disabled by the system support person. support. No The problem is solved. Does the error message still appear? Incorrect characters print Action Yes Step 1 Make sure the printer is not in Hex Trace mode. Note - Lexmark XM7263 | User Guide - Page 321
Troubleshooting 321 Action Step 4 a Check if the trays are not linked. b Resend the print job. Yes The problem is solved. Did of images, and the number of pages in the job. Did the job print and collate correctly? Multiple‑language PDF files do not print Action Yes Step 1 The problem is - Lexmark XM7263 | User Guide - Page 322
Go to step 2. Does the print speed increase? Step 2 The problem is a Replace the fuser. For more information on installing the fuser, solved. see the instruction sheet that came with the part. b Resend the print job. Contact customer support. Does the print speed increase? Print jobs do not - Lexmark XM7263 | User Guide - Page 323
Troubleshooting 323 Action Yes Step 2 The problem is a Check if the printer is plugged in and turned on, and if Ready solved. appears on the printer display. b Resend the print job. Do the jobs print? Step 3 The problem http://support.lexmark.com. b Resend the print job. The problem is - Lexmark XM7263 | User Guide - Page 324
Troubleshooting problem is solved. Did the job print? Step 2 The problem is Reduce the number and size of fonts, the number and complexity solved. of images problem is solved. Did the job print? Step 4 a Disable the Page Protect feature. The problem problem job. The problem is solved. Did - Lexmark XM7263 | User Guide - Page 325
in each tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. b Resend the to be linked. b Resend the print job. The problem is solved. Contact customer support. Do the trays link correctly? Unexpected page breaks occur Action - Lexmark XM7263 | User Guide - Page 326
Troubleshooting 326 Print quality problems Characters have jagged or uneven edges Action Yes Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control panel, navigate to: Go to step 2. > Reports > Print Fonts 2 Touch PCL - Lexmark XM7263 | User Guide - Page 327
specified in the tray settings. The problem is solved. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 - Lexmark XM7263 | User Guide - Page 328
the gray background disappear from the prints? Step 2 Reinstall the imaging unit and the toner cartridge. The problem is solved. a Remove the toner cartridge. b Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended - Lexmark XM7263 | User Guide - Page 329
Troubleshooting Action Step 3 Replace the imaging unit, and then resend the print job. Did the gray background disappear from the prints? Horizontal voids appear on prints Leading edge 329 Yes The problem is solved. No Contact customer support. Trailing edge Action Yes Step 1 Go to step 2. - Lexmark XM7263 | User Guide - Page 330
Troubleshooting 330 Incorrect margins on prints ABCD ABCD ABCD Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job. Yes The problem is the paper size specified in the tray settings. Contact customer support. - Lexmark XM7263 | User Guide - Page 331
. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Contact customer The problem is support. solved. Is the paper still curled? Printer is printing blank pages - Lexmark XM7263 | User Guide - Page 332
Troubleshooting 332 Action Yes Step 1 Go to step 2. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is properly removed from the imaging unit. Warning-Potential Damage: Do not expose the - Lexmark XM7263 | User Guide - Page 333
? Step 2 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Is the printer printing solid black pages? Print irregularities Leading edge ABC) D)E ABCDE ABCDE Trailing edge Action Step 1 a Move the width and length guides in the tray to - Lexmark XM7263 | User Guide - Page 334
Troubleshooting 334 Action Yes No Step 4 From the printer Go to step 5. 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. Print - Lexmark XM7263 | User Guide - Page 335
Troubleshooting 335 Action Yes Step 2 Go to step 3. a From the printer print job. Go to step 6. The problem is solved. Is the print still too dark? Step 6 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Is the print still too - Lexmark XM7263 | User Guide - Page 336
Troubleshooting 336 Print is too light Action Yes Step 1 a From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Go to step 2. No The problem is solved. Is the print still too light? Step 2 From the - Lexmark XM7263 | User Guide - Page 337
Troubleshooting 337 Action Yes Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to - Lexmark XM7263 | User Guide - Page 338
Troubleshooting 338 Shadow images appear on prints Leading edge AABBCCDD AABBCCDD Trailing edge The problem is solved. Do shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do shadow images - Lexmark XM7263 | User Guide - Page 339
Troubleshooting 339 Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. Yes Go to step 2. No The problem is supported by the tray. b Resend the print job. Contact customer support. The problem is solved - Lexmark XM7263 | User Guide - Page 340
Troubleshooting 340 Action Yes Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 5. Warning-Potential Damage: Do not expose the imaging unit the imaging unit, and then resend the print job. Contact customer The problem is support. solved - Lexmark XM7263 | User Guide - Page 341
job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. - Lexmark XM7263 | User Guide - Page 342
background shading disappear from the prints? Step 2 Replace the imaging unit, and then resend the print job. The problem is solved. Did the toner fog or background shading disappear from the prints? Toner rubs off ABC DEF Leading edge Trailing edge No Go to step 2. Contact customer support. - Lexmark XM7263 | User Guide - Page 343
paper loaded in the tray. The problem is solved. Does the toner still rub off? Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is solved. Transparency print quality is - Lexmark XM7263 | User Guide - Page 344
Troubleshooting Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Vertical voids appear on prints Leading edge 344 Yes Contact customer support. No The problem is solved. Trailing edge Action Yes Step 1 Go to step 2. a Make sure your software - Lexmark XM7263 | User Guide - Page 345
Troubleshooting 345 Action Step 5 Replace the imaging unit, and then resend the print job. Do vertical voids appear on prints? Yes Contact customer support. No The problem is solved. Solving copy problems • "Copier does not respond" on page 345 • "Partial document or photo copies" on page 345 • - Lexmark XM7263 | User Guide - Page 346
ADF glass using a clean, lint-free cloth dampened with water. Increase the scan problems. a From the General Settings menu, adjust the Eco‑Mode settings. b From the Copy menu, adjust the Darkness setting. c If the print remains faded, then replace the toner cartridge. See "Print quality problems - Lexmark XM7263 | User Guide - Page 347
Troubleshooting to match the document being scanned. The problem is solved. Do patterns appear Imaging b Adjust the settings of the following: • Background Removal-Reduce the current setting. • Shadow Detail-Reduce the current setting. c Resend the copy job. Contact customer The problem is support - Lexmark XM7263 | User Guide - Page 348
Caller ID is not shown Action Yes Contact your telephone company to check if your telephone line The problem is is subscribed to the caller ID service. solved. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting. There are two settings - Lexmark XM7263 | User Guide - Page 349
Troubleshooting 349 Cannot send or receive a fax Action Step 1 Check if an step 5. Securely connect the cables. Are the cable connections secure? Step 5 a Check the telephone wall jack. The problem is solved. 1 Plug the telephone cable into the wall jack. 2 Listen for a dial tone. 3 If you - Lexmark XM7263 | User Guide - Page 350
lter or router that will support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service, then make sure you are a fax. The problem is solved. Can you send or receive a fax? No Connect the printer to an analog phone service or the correct digital - Lexmark XM7263 | User Guide - Page 351
voice mail service. For more information, contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer. b Try sending or receiving a fax. The problem is solved. Can you send or receive a fax? Step 11 Scan the - Lexmark XM7263 | User Guide - Page 352
. Can you receive faxes? Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Can you receive faxes? Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are connected - Lexmark XM7263 | User Guide - Page 353
Troubleshooting 353 Action Yes a From the home screen, navigate to: The problem is solved. > Settings > General Settings b Increase the fax scan resolution, if possible. c Resend the fax. Yes The problem is solved. Is the fax print quality satisfactory? No Contact customer support. No Go to - Lexmark XM7263 | User Guide - Page 354
? No Go to step 3. Contact customer support. Solving scanner problems • "Cannot scan from a computer" on page 355 • "Partial document or photo scans" on page 355 • "Poor scanned image quality" on page 355 • "Scan job was not successful" on page 356 • "Scanner unit does not close" on page 357 - Lexmark XM7263 | User Guide - Page 355
the document or photo is loaded facedown on the support. scanner glass in the upper left corner. Is the document or photo loaded correctly? No Load the document or photo facedown on the scanner glass in the upper left corner. Poor scanned image quality Action Step 1 Check if an error message - Lexmark XM7263 | User Guide - Page 356
Troubleshooting 356 Action Yes Step 3 Go to step 4. Clean the scanner glass and the ADF glass using a clean, lint‑free See "Print quality problems" on page 326. Change the Content Type and Content Source settings to match the document being scanned. Contact customer support. Scan job was not - Lexmark XM7263 | User Guide - Page 357
if there are obstructions in the scanner unit. a Lift the scanner unit. b Remove any obstruction keeping the scanner unit open. c Lower the scanner unit. Did the scanner unit close correctly? Yes The problem is solved. No Contact customer support. Scanning takes too long or freezes the computer - Lexmark XM7263 | User Guide - Page 358
Troubleshooting 358 Check if the electrical outlet is turned off by a switch or breaker. reset the breaker. Is the electrical outlet turned off by a switch or breaker? and then go to step 6. Step 7 The problem is Turn off the printer, then wait for about 10 seconds, and then - Lexmark XM7263 | User Guide - Page 359
Troubleshooting 359 Solving home screen application problems An application error has occurred Action Yes 2 Resolve the error. Is the application working now? The problem is solved. No Contact customer support. Contact customer support. Embedded Web Server does not open Action Step 1 a Turn - Lexmark XM7263 | User Guide - Page 360
Troubleshooting 360 Action Yes Step 2 Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section The problem system support person - Lexmark XM7263 | User Guide - Page 361
following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also - Lexmark XM7263 | User Guide - Page 362
and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www - Lexmark XM7263 | User Guide - Page 363
and MarkVision are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is - Lexmark XM7263 | User Guide - Page 364
accordance with the instruction manual, may cause could void the user's authority to operate XM7263); 56 (XM7170, XM7270) Scanning 57 Copying 55 (XM7155); 56 (XM7163, XM7263, XM7170, XM7270) Ready 30 (XM7155, XM7170, XM7270); 31 (XM7163, XM7263) Values are subject to change. See www.lexmark - Lexmark XM7263 | User Guide - Page 365
of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. India E-Waste notice This product complies with the India E-Waste (Management and Handling - Lexmark XM7263 | User Guide - Page 366
Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S. to conform to above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may - Lexmark XM7263 | User Guide - Page 367
copy original documents. 820 (XM7155); 920 (XM7163, XM7263); 1020 (XM7170, XM7270) Scan The product is scanning hard‑copy documents. 140 Ready The product is waiting than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed - Lexmark XM7263 | User Guide - Page 368
total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the electronic equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, - Lexmark XM7263 | User Guide - Page 369
contain telecommunication terminal equipment such as facsimile. Notice to users of the US telephone network: FCC requirements This service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark - Lexmark XM7263 | User Guide - Page 370
user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party line service . This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate - Lexmark XM7263 | User Guide - Page 371
users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service single manual call Lexmark International, Inc. LEX-M03-002 A11-0160001JP - Lexmark XM7263 | User Guide - Page 372
d'un filtre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé sur toute ligne recevant des impulsions Counter Mode (GCM) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in - Lexmark XM7263 | User Guide - Page 373
to another user, warranty service under the terms of this statement is available to that user for the remainder maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport Units - Lexmark XM7263 | User Guide - Page 374
attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its - Lexmark XM7263 | User Guide - Page 375
INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product - Lexmark XM7263 | User Guide - Page 376
plug 129 adding hardware options print driver 51 adding internal options print driver 51 ADF copying using 100 adjusting copy quality 150 configuring supply notifications, imaging unit 264 supply notifications, maintenance kit 264 supply notifications, toner cartridge 264 configuring e‑mail settings - Lexmark XM7263 | User Guide - Page 377
conserving supplies 236 contacting customer support 361 content e‑mail settings 110 copy job, canceling using the ADF 109 using the scanner glass 109 copy troubleshooting copier does not respond 345 partial document or photo copies 345 poor copy quality 346 poor scanned image quality 355 scanner unit - Lexmark XM7263 | User Guide - Page 378
problem accessing 359 scanning to a computer using 145 setting up e‑mail alerts 263 Embedded Web Server Administrator's Guide where to find 263 Embedded Web Server - Security: Administrator's Guide send 140 page setup 140 resolution 139 scan preview 140 Fax partition inoperative. Contact system - Lexmark XM7263 | User Guide - Page 379
fax troubleshooting service scan options 146 finding more information about the printer 9 finding printer IP address 20 finisher supported paper types and weights 90 supported driver Image menu 234 imaging unit ordering 251 Imaging unit low [84.xy] 294 Imaging unit nearly low [84.xy] 295 Imaging unit - Lexmark XM7263 | User Guide - Page 380
Insufficient memory to support Resource Save feature [35] 296 Insufficient memory, some Held Jobs were deleted [37] 296 Insufficient memory, some held jobs will not be restored [37] 297 internal options 27 internal options, adding print driver 51 internal print server troubleshooting 314 Internal - Lexmark XM7263 | User Guide - Page 381
Lexmark [supply type], see User's Guide imaging unit 251 maintenance kit 250 staple cartridges 252 ordering supplies toner cartridge 250 organizing cables 49 original size e‑mail options 116 scan options 147 output file type changing 115 scan image 147 output options supported paper sizes 90 supported - Lexmark XM7263 | User Guide - Page 382
network 52 print driver hardware options, adding 51 print irregularities 333 print job canceling from the computer 99 print quality cleaning the scanner glass 246 print quality troubleshooting blank pages 331 characters have jagged edges 326 clipped pages or images 326 compressed images appear on - Lexmark XM7263 | User Guide - Page 383
304 Replace last scanned page and jammed originals if restarting job. 304 replace maintenance kit to resume printing [80.xy] 304 replace maintenance kit, recommended life exceeded [80.xy] 304 Replace missing cartridge [31.xy] 304 replace missing fuser [80.xx] 304 Replace missing imaging unit [31.xy - Lexmark XM7263 | User Guide - Page 384
imaging unit [32.xy] 305 Replace wiper 306 Restore held jobs? 306 Scan document too long 306 Scanner automatic feeder cover open 306 Scanner disabled by admin [840.01] 306 Scanner disabled. Contact system administrator if problem .xx] 307 Scanner maintenance required soon, use ADF Kit [80] 307 Serial - Lexmark XM7263 | User Guide - Page 385
385 Replace last scanned page and jammed originals if restarting job. 304 replace maintenance kit to resume printing [80.xy] 304 replace maintenance kit, recommended life exceeded [80.xy] 304 Replace missing cartridge [31.xy] 304 replace missing fuser [80.xx] 304 Replace missing imaging unit [31.xy - Lexmark XM7263 | User Guide - Page 386
digital telephone service 127 DSL Lexmark 250 using recycled paper 236 supplies, ordering imaging unit 251 maintenance kit 250 staple cartridges 252 toner cartridge 250 Supply needed to complete job 308 supply notifications configuring 264 supported flash drives 96 supported paper sizes 88, 90 supported - Lexmark XM7263 | User Guide - Page 387
set up 352 solving basic printer problems 310 the scanner does not respond 358 troubleshooting, copy copier does not respond 345 partial document or photo copies 345 poor copy quality 346 poor scanned image quality 355 scanner unit does not close 348, 357 troubleshooting, display printer display is - Lexmark XM7263 | User Guide - Page 388
Index 388 voice over Internet Protocol (VoIP) fax setup 126 voids appear 344 VoIP adapter 126 volatile memory 241 erasing 241 volatility statement of 241 W Weblink server not set up. Contact system administrator. 310 wiping the printer hard disk 242 Wireless menu 168 wireless network configuration
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XM7100 and XM7200 Series
User's Guide
August 2016
www.lexmark.com
Machine type(s):
7463
Model(s):
496, 696, 896