Lexmark XM7263 User Guide - Page 351

Troubleshooting 351 Action Step 9 a Temporarily disable call waiting. Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting. b Try sending or receiving a fax. Yes The problem is solved. Can you send or receive a fax? Step 10 a Temporarily disable voice mail service. For more information, contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer. b Try sending or receiving a fax. The problem is solved. Can you send or receive a fax? Step 11 Scan the original document one page at a time. a Dial the fax number. b Scan the document one page at a time. The problem is solved. Can you send or receive a fax? Can receive but not send faxes Action Step 1 Check if the printer is in Fax mode. From the home screen, touch Fax to put the printer in Fax mode, and then send the fax. Note: The Multi Send application does not support the XPS output type. To use XPS, use the regular faxing method. Yes The problem is solved. Can you send faxes? Step 2 Load the original document properly. Load the original document faceup, short edge first into the ADF tray or facedown on the scanner glass in the upper left corner. The problem is solved. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. Can you send faxes? No Go to step 10. Go to step 11. Contact customer support. No Go to step 2. Go to step 3.