Lexmark Z11 Color Jetprinter User Guide - Page 32

Wiping print nozzles and contacts - driver

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Wiping print nozzles and contacts If print quality does not improve after cleaning the print nozzles (see "Cleaning print nozzles" on page 26) there may be dried ink on the print cartridge nozzles. 1 To wipe the print cartridge nozzles: a Remove the print cartridge from the printer. For help, see "Removing a print cartridge from the printer" on page 22. b Dampen a clean cloth with water and gently wipe the entire gold-colored area, including the nozzles. When cleaning the color print cartridge, wipe the nozzles in one direction so the colors do not mix. Nozzles c To dissolve dried ink, hold the damp cloth against the noz- zles for about three seconds. Gently blot and wipe dry. 2 Allow the gold-colored area to dry. Quick Fix Printer prints unexpected or missing characters • Make sure you have your Lexmark Z11 Series Color Jetprinter's printer driver selected as the default printer. • Your printer may have printer to PC communication problems. For more information, see "Printer to PC communication problems" in the Printer Properties Help. To open Printer Help from inside an application, click: 1 File. 2 Print, Print Setup, or Printer Setup. 3 The Properties, Options, or Setup button. 4 The Help button. 5 Troubleshooting. 6 Printer Software Over- view. 7 PC to Printer Commu- nication Problems. 28 Chapter 4

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Chapter 4
28
Wiping print nozzles and contacts
If print quality does not improve after cleaning the print nozzles (see
“Cleaning print nozzles” on page 26) there may be dried ink on the
print cartridge nozzles.
1
To wipe the print cartridge nozzles:
a
Remove the print cartridge from the printer. For help, see
“Removing a print cartridge from the printer” on page 22.
b
Dampen a clean cloth with water and gently wipe the entire
gold-colored area, including the nozzles.
When cleaning the color print cartridge, wipe the nozzles in
one direction so the colors do not mix.
c
To dissolve dried ink, hold the damp cloth against the noz-
zles for about three seconds. Gently blot and wipe dry.
2
Allow the gold-colored area to dry.
Nozzles
Quick Fix
Printer prints
unexpected or
missing characters
•
Make sure you have your
Lexmark Z11 Series
Color Jetprinter's printer
driver selected as the
default printer.
•
Your printer may have
printer to PC
communication problems.
For more information, see
“Printer to PC
communication
problems” in the Printer
Properties Help. To open
Printer Help from inside
an application, click:
1
File.
2
Print, Print Setup, or
Printer Setup.
3
The Properties,
Options, or Setup but-
ton.
4
The Help button.
5
Troubleshooting.
6
Printer Software Over-
view.
7
PC to Printer Commu-
nication Problems.