Software does not install
............................................................................................................................
66
Page does not print
....................................................................................................................................
67
Solving printer communication problems
....................................................................................................
68
Understanding Warning levels
....................................................................................................................
68
Removing and reinstalling the software
......................................................................................................
68
Enabling the USB port
................................................................................................................................
69
Wireless troubleshooting
...................................................................................................................
69
How do I find out what type of security my network is using?
....................................................................
69
Wi-Fi indicator light is orange
.....................................................................................................................
70
Wi-Fi indicator light is blinking orange during installation
...........................................................................
70
Wi-Fi indicator light is not lit
........................................................................................................................
72
Check your security keys
............................................................................................................................
74
Printer is configured correctly, but cannot be found on the network
...........................................................
74
Wireless network printer does not print
......................................................................................................
75
Wireless printer is no longer working
..........................................................................................................
76
Changing wireless settings after installation
...............................................................................................
77
Resetting an internal wireless print server to factory default settings
.........................................................
77
Network printer does not show up in the printer selection list during installation
.......................................
78
Wireless Setup Utility cannot communicate with the printer during installation (Windows users
only)
.......................................................................................................................................................
78
Checking your network name (Windows users only)
..................................................................................
79
Ping the access point
.................................................................................................................................
79
Ping the printer
...........................................................................................................................................
80
Run the Wireless Setup Utility (Windows users only)
.................................................................................
80
Changing wireless settings after installation (Windows users only)
...........................................................
81
Check printer ports (Windows users only)
..................................................................................................
81
Print troubleshooting
..........................................................................................................................
81
Partial document or photo prints
.................................................................................................................
81
Improving print quality
................................................................................................................................
81
Poor text and graphic quality
......................................................................................................................
82
Poor quality at the edges of the page
.........................................................................................................
83
Print speed is slow
......................................................................................................................................
83
Skewed print
...............................................................................................................................................
84
Photo smudges
...........................................................................................................................................
84
Checking the print cartridges
......................................................................................................................
84
Ink levels seem incorrect
............................................................................................................................
84
Ink levels seem to go down too quickly
......................................................................................................
85
A blank or incorrect page prints
..................................................................................................................
85
Characters on printout are missing or unexpected
.....................................................................................
85
Colors on printout are faded or differ from colors on the screen
................................................................
86
Glossy photo paper or transparencies stick together
.................................................................................
86
Page prints with different fonts
...................................................................................................................
86
Print is too dark or smudged
.......................................................................................................................
87
Printed characters are improperly formed or are not aligned correctly
.......................................................
87
Printouts have alternating bands of light and dark print
.............................................................................
87
Transparencies or photos contain white lines
............................................................................................
88
Vertical straight lines are not smooth
.........................................................................................................
88
6