Lexmark Z53 User's Guide for Macintosh (3 MB) - Page 47

Printer has a paper jam

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Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Troubleshooting • If regular paper feeds without problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes. • Make sure envelopes or the appropriate specialty papers are selected in the Page Setup dialog box or the Print dialog box. • Make sure you are using a paper or envelope size supported by your printer. • Your application may not be designed to print envelopes. For help, check your application's documentation. Printer has a paper jam If the paper is lodged too far into the printer and can't be removed: 1 Press the Power button to turn the printer off. 2 Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, raise the front cover and pull the paper out from the front of the printer. 3 Close the front cover. 4 Press the Power button to turn your printer on. 5 Resend your document to print. 47

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Troubleshooting
47
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
Index
Steps to basic printing
•
If regular paper feeds without problems, load the envelopes
vertically against the right side of the sheet feeder. Make sure the
paper guide is against the side of the envelopes.
•
Make sure envelopes or the appropriate specialty papers are
selected in the Page Setup dialog box or the Print dialog box.
•
Make sure you are using a paper or envelope size supported by
your printer.
•
Your application may not be designed to print envelopes. For help,
check your application’s documentation.
Printer has a paper jam
If the paper is lodged too far into the printer and can’t be removed:
1
Press the Power button to turn the printer off.
2
Pull firmly on the paper to remove it. If you cannot reach the
paper because it is too far into the printer, raise the front
cover and pull the paper out from the front of the printer.
3
Close the front cover.
4
Press the Power button to turn your printer on.
5
Resend your document to print.