Lexmark Z55 Color Jetprinter User's Guide - Page 24

My document did not print., Mac OS X version 10.0.3 to 10.1, From the Cartridges tab

Page 24 highlights

My document did not print. (Mac OS X version 10.0.3 to 10.1) First, see if checking the list on page 13 solves the problem. Check the printer status: a From the Dock, click the Finder icon. b From the Finder window, click the Applications icon in the toolbar. c Double-click the Utilities folder. d Double-click the Print Center icon. e Select your printer in the printer list. If your printer is not listed or is listed as "unsupported," install the printer software (see page 25). f From the Printers menu, choose Make Default. g From the Printers menu, choose Show Queue, if available. h From the Queue menu, choose Start Queue, if available. i From the list of print jobs in the queue, select your print job. j Click Resume or Retry, if available, to print your document. If your document did not print, print a test page: a From the Finder, click Computer, and then double-click the OS X disk icon Library folder Printers folder Lexmark folder. b Double-click the Lexmark Z55 Utility icon. c From the Cartridges tab, click Print Test Page. - If a test page prints, your printer is working properly. Check your software application documentation for troubleshooting information. - If the test page does not print, refer to the printer software Help (see page 4). 22

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28

22
First, see if checking the list on page 13 solves the
problem.
Check the printer status:
a
From the Dock, click the Finder icon.
b
From the Finder window, click the Applications icon in the toolbar.
c
Double-click the Utilities folder.
d
Double-click the Print Center icon.
e
Select your printer in the printer list. If your printer is not listed or is listed
as “unsupported,” install the printer software (see page 25).
f
From the Printers menu, choose Make Default.
g
From the Printers menu, choose Show Queue, if available.
h
From the Queue menu, choose Start Queue, if available.
i
From the list of print jobs in the queue, select your print job.
j
Click Resume or Retry, if available, to print your document.
If your document did not print, print a test page:
a
From the Finder, click Computer, and then double-click the OS X disk icon
Library folder
Printers folder
Lexmark folder.
b
Double-click the Lexmark Z55 Utility icon.
c
From the Cartridges tab, click Print Test Page.
If a test page prints, your printer is working properly. Check your software
application documentation for troubleshooting information.
If the test page does not print, refer to the printer software Help (see
page 4).
My document did not print.
(Mac OS X version 10.0.3 to 10.1)