Logitech Transporter SE Owners Guide - Page 18

34 Logitech® Center, Trend-Micro PC-Cillin, can be found by searching the FAQ for the firewall name at: http://faq.slimdevices.com/. If your firewall allows you to open specific ports, the ports you need to open are: • Port 3483 (UDP protocol) • Port 3483 (TCP protocol) • Port 9000 (TCP protocol) Transporter can't connect to my computer running SlimServer and I've already checked my firewall. VPN clients for connecting to corporate networks remotely can also cause this behavior. If you can find firewall options in your VPN client. Some examples of VPN clients include Cisco VPN Client and Checkpoint VPN+Firewall-1. My computer is displaying an error that says that another device on my network is using the same IP address. If you have a Transporter and you have connected it using both ethernet and wireless, your Transporter may be set up for bridging and has created a "loop" in your network and you need to disconnect one of your network connections. Unplug the ethernet connection or go back to the setup screens to set up your Transporter to connect using ethernet. I'm trying to use a mapped network drive like Y:\ for my Music Folder on my Windows computer and it does not work. Use a UNC-style path to specify your music library in the Server Settings page. Instead of X:\ path for a mounted volume, use \\SERVERNAME\path\ style addressing. This works for some servers where direct volume letter mapping does not. You may have to use the IP address of the machine sharing the network drive (for example: \\192.168.1.105\Files\Music\). Please note that in order for this to work, the network share must not require authentication (a username or password). How do I use multiple folders or disks with my music library? You can create links or shortcuts to other folders and place them in your specified Music Library Folder. The contents of the linked folders will then be part of your Music Library. More information about this can be found in the FAQ at http://faq.slimdevices.com/. I added some music to my library but it's not showing up. If you add music to your music library, you may need to tell SlimServer to rescan your music library. From the web interface, click Server Settings, and click Rescan. SlimServer begins to examine your music folder, looking for new music. Depending on how much music you have, this could take several minutes. The new music will not appear in your music library on the SlimServer until the rescan is complete. Some of the songs in my iTunes library don't show up on Transporter or say STOPPED when I try to play them. What's up with that? If you've moved your iTunes music files around, iTunes may export incorrect information about the songs in its library. You'll need to make sure that iTunes has the correct folder Transporter™ Owner's Guide 35 for your music library. In iTunes, open Preferences and click on the Advanced tab. If the path to your Music Library folder is incorrect, you'll need to correct it. If it is correct, try changing it to a different folder and then change it back to the correct folder. iTunes will then update the information about your music and export that data correctly. (This process won't move any of your music, but it will force iTunes to scan your music library and update the paths to all the songs. iTunes may prompt you to organize your music library-letting it do this will move and rename your songs.) My question wasn't answered here, where can I find more answers? We keep an up-to-date list of frequently asked questions on our web site at http://faq.slimdevices.com. Getting More Information Where can I find more documentation? Check out the Help area at the bottom of your SlimServer home page, or visit the support area of our web site at: http://www.slimdevices.com/