Marantz M-CR603 M-CR603 User Manual - English - Page 47

Troubleshooting - rear

Page 47 highlights

Troubleshooting If a problem occurs first check the following: 1. Are the connections correct? 2. Is the set being operated as described in the user guide? 3. Are the other components operating properly? If this unit does not operate properly, check the items listed in the table below. If the problem persists, there may be a malfunction. In this case, disconnect the power immediately and contact your retail outlet. GGeneralH Symptom Set does not operate properly. Display not lit and sound not produced when power switched to on. Display lit but sound not produced. Display is off. Power turns off suddenly and TIMER indicator flashes red. (Flashes at 0.5 second intervals) Power turns off suddenly and TIMER indicator flashes red. (Flashes at 0.25 second intervals) The TV sound is not output. Cause • External noise or interference is causing the set to malfunction. • Power cord not plugged in securely. Countermeasure • Reset the microprocessor. • Check the connections on the set's rear panel and the connection of the power plug to the power outlet. • Wrong input source selected. • Volume control set to minimum. • MUTING is on. • Select the appropriate input source. • Turn volume up to suitable level. • Switch off MUTING. • The Dimmer setting is set to "OFF". • Protection circuit activated due to a rise in internal temperature. • Core wires of two speakers are touching each other or a core wire is sticking out of the terminal and touching the set's rear panel, activating the protection circuit. • Set is damaged. • Set to something other than "OFF". • Turn off the power, wait for the set to fully cool down, then turn the power back on. • Place the set in a well-ventilated location. • First unplug the power cord, then twist the core wires tightly or terminate the speaker cables, then reconnect. • Turn off the power and contact a Marantz service center. • Other digital audio signals than • When you try to input digital 2 channel linear PCM cannot audio signals other than 2 be input through AUX4 IN channel linear PCM to this unit, (OPTICAL) terminal of this unit. set the digital audio output setting of the TV to 2 channel PCM. For details, see the operating instructions of the TV. Page 35 10 12 12 12 13 6 II 5 - - ENGLISH GRemote controlH Symptom Cause Countermeasure Set does not • Batteries are worn. • Replace with new batteries. work properly • You are operating outside of the • Operate within the specified when remote specified range. range. control operated. • Obstacle between main unit and • Remove the obstacle. remote control. • The batteries are not inserted • Insert the batteries in the in the proper direction, as proper direction, following the indicated by the polarity marks polarity marks in the battery in the battery compartment. compartment. • The set's remote control sensor • Move the set to a place in which is exposed to strong light (direct the remote control sensor will sunlight, fluorescent light, etc.). not be exposed to strong light. Page 4 4 - 4 4 GCDH Symptom Cause "Unsupported" • The disc is not properly loaded. is shown on the display even though a CD is loaded. Disc does not • The disc is dirty or scratched. play when 1/3 button is pressed. Countermeasure • Reload the disc. • Wipe the disc clean or replace the disc. A specific part of a disc is not played. • The disc is dirty or scratched. • Wipe the disc clean or replace the disc. A CD-R or CD-RW • The disc has not been finalized. • Finalize the disc then play it. disc cannot be • The recording conditions are bad • Use a properly recorded disc. played. or the quality of the disc itself it poor. MP3 and WMA • The file formats, extensions or • Create discs with file formats, files cannot be settings made when the disc extensions or settings played. was created are not compatible compatible with this unit. with this unit. Page 3 3 3 3 - 40 GTunerH Symptom Continuous noise is heard when receiving FM programs. Hissing or continuous noise is heard when receiving AM programs. Cause • Antenna cable is not properly connected. • This may be noise from a TV or interference from a broadcast station. Countermeasure • Connect the antenna cable properly. • Connect an outdoor antenna. • Turn off the TV. • Change the position and direction of the AM loop antenna. Page 7 - - 7 43 Getting Started Connections Basic Operations Advanced Operations Information Explanation terms Troubleshooting Specifications Index

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43
ENGLISH
Getting Started
Connections
Basic Operations
Advanced Operations
Troubleshooting
Troubleshooting
Explanation terms
Information
Specifications
Index
G
Remote control
H
Symptom
Cause
Countermeasure
Page
Set does not
work properly
when remote
control operated.
• Batteries are worn.
• You are operating outside of the
specified range.
• Obstacle between main unit and
remote control.
• The batteries are not inserted
in the proper direction, as
indicated by the polarity marks
in the battery compartment.
• The set’s remote control sensor
is exposed to strong light (direct
sunlight, fluorescent light, etc.).
• Replace with new batteries.
• Operate within the specified
range.
• Remove the obstacle.
• Insert the batteries in the
proper direction, following the
polarity marks in the battery
compartment.
• Move the set to a place in which
the remote control sensor will
not be exposed to strong light.
4
4
4
4
G
CD
H
Symptom
Cause
Countermeasure
Page
“Unsupported”
is shown on the
display even
though a CD is
loaded.
• The disc is not properly loaded.
• Reload the disc.
3
Disc does not
play when
1
/
3
button is pressed.
• The disc is dirty or scratched.
• Wipe the disc clean or replace
the disc.
3
A specific part
of a disc is not
played.
• The disc is dirty or scratched.
• Wipe the disc clean or replace
the disc.
3
A CD-R or CD-RW
disc cannot be
played.
• The disc has not been finalized.
• The recording conditions are bad
or the quality of the disc itself
it poor.
• Finalize the disc then play it.
• Use a properly recorded disc.
3
MP3 and WMA
files cannot be
played.
• The file formats, extensions or
settings made when the disc
was created are not compatible
with this unit.
• Create discs with file formats,
extensions or settings
compatible with this unit.
40
G
Tuner
H
Symptom
Cause
Countermeasure
Page
Continuous noise
is heard when
receiving FM
programs.
• Antenna cable is not properly
connected.
• Connect the antenna cable
properly.
• Connect an outdoor antenna.
7
Hissing or
continuous noise
is heard when
receiving AM
programs.
• This may be noise from a TV or
interference from a broadcast
station.
• Turn off the TV.
• Change the position and
direction of the AM loop
antenna.
7
If a problem occurs first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the user guide?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. If the problem persists,
there may be a malfunction.
In this case, disconnect the power immediately and contact your retail outlet.
G
General
H
Symptom
Cause
Countermeasure
Page
Set does not
operate properly.
• External noise or interference is
causing the set to malfunction.
• Reset the microprocessor.
35
Display not lit
and sound not
produced when
power switched
to on.
• Power cord not plugged in
securely.
• Check the connections on
the set's rear panel and the
connection of the power plug to
the power outlet.
10
Display lit but
sound not
produced.
• Wrong input source selected.
• Volume control set to minimum.
• MUTING is on.
• Select the appropriate input
source.
• Turn volume up to suitable level.
• Switch off MUTING.
12
12
12
Display is off.
• The Dimmer setting is set to
“OFF”.
• Set to something other than
“OFF”.
13
Power turns off
suddenly and
TIMER indicator
flashes red.
(Flashes at 0.5
second intervals)
• Protection circuit activated due
to a rise in internal temperature.
• Core wires of two speakers
are touching each other or a
core wire is sticking out of
the terminal and touching the
set’s rear panel, activating the
protection circuit.
• Turn off the power, wait for the
set to fully cool down, then turn
the power back on.
• Place the set in a well-ventilated
location.
• First unplug the power cord,
then twist the core wires tightly
or terminate the speaker cables,
then reconnect.
6
II
5
Power turns off
suddenly and
TIMER indicator
flashes red.
(Flashes at 0.25
second intervals)
• Set is damaged.
• Turn off the power and contact
a Marantz service center.
The TV sound is
not output.
• Other digital audio signals than
2 channel linear PCM cannot
be
input
through
AUX4
IN
(OPTICAL) terminal of this unit.
• When you try to input digital
audio
signals
other
than
2
channel linear PCM to this unit,
set the digital audio output
setting of the TV to 2 channel
PCM.
For details, see the operating
instructions of the TV.
Troubleshooting
Explanation terms