Maytag MHWE500VW Use and Care Guide - Page 24

Washer won't start, Washer won't fill, wash, or rinse, Washer stops, Washer won't drain or spin, - dryer

Page 24 highlights

Washer won't start „ Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is the washer door firmly closed? Has a cycle been selected, but START/PAUSE has not been selected and held for 1 second? Was the door open after completion of last cycle? Washer won't fill, wash, or rinse „ Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call an electrician. Are the hot and cold water faucets turned on? Is the water inlet hose kinked? Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn water on, and check for leaks. Washer stops „ Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call an electrician. Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are you using an extension cord? Do not use an extension cord. Washer won't drain or spin „ Is the drain hose kinked? Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor? „ Is your voltage low? Check electrical source or call electrician. Do not use an extension cord. „ Is the "SUD" routine active? Cycle will complete once extra suds are removed. „ Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load. Washer makes noise or vibrates „ Is the washer level? The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet. As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal. „ Are you washing items with metal snaps, buckles, or zippers? You may hear metal items touching the washer drum. This is normal. „ Is washer installed on a sturdy and solid floor? Refer to the "Installation Instructions" for flooring requirements. Noise and vibration may be reduced by securing a piece of ¾" (19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights. 24

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24
Washer won’t start
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the washer door firmly closed?
Has a cycle been selected, but START/PAUSE has not been selected and held
for 1 second?
Was the door open after completion of last cycle?
Washer won’t fill, wash, or rinse
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call an electrician.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer. Remove any accumulated film
or particles. Reinstall hoses, turn water on, and check for leaks.
Washer stops
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug?
Check electrical source or call an electrician.
Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
Are you using an extension cord?
Do not use an extension cord.
Washer won’t drain or spin
Is the drain hose kinked? Is the drain hose clogged, or the end of the drain hose more
than 96" (2.4 m) above the floor?
Is your voltage low?
Check electrical source or call electrician. Do not use an extension cord.
Is the “SUD” routine active?
Cycle will complete once extra suds are removed.
Is the load balanced?
A single or bulky item may cause imbalance. Add more items or redistribute the load.
Washer makes noise or vibrates
Is the washer level?
The washer must be level. The four feet should be properly installed, and the nuts should
be tightened against the washer cabinet.
As water is drained from the washer, you may hear air being pulled through the pump.
This happens during the end of draining. It is normal.
Are you washing items with metal snaps, buckles, or zippers?
You may hear metal items touching the washer drum. This is normal.
Is washer installed on a sturdy and solid floor?
Refer to the “Installation Instructions” for flooring requirements. Noise and vibration may
be reduced by securing a piece of ¾" (19.1 mm) plywood underneath your washer. The
plywood may extend underneath both washer and dryer to keep them at equal heights.