Maytag MHWE500VW Use and Care Guide - Page 26

Assistance Or Service - sales

Page 26 highlights

„ Was the wash temperature too low? Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash. „ Did you use enough detergent, or do you have hard water? Use more detergent for washing heavy soils in cold or hard water. Cycle too long „ Did you choose the Whitest Whites cycle? The heater will be activated to provide maximum cleaning performance. Additional time will be added to the regular cycle to heat the water. This additional time will depend on the load size and the hot water inlet temperature. „ Is "SUD" shown in the display? Excessive sudsing has been detected and a suds routine has been started to destroy excessive suds. This routine will add time to the original cycle. „ Did you wash a large load using the Quick Wash cycle? The Quick Wash cycle is designed for smaller load sizes (2-3 items of lightly soiled garments). If larger loads are washed using this cycle, wash time will be increased. „ Did you wash a large load using a gentle cycle? When using the Delicate and Handwash cycles, you should wash small loads. This ensures a gentle wash for your garments without increasing cycle times. „ Did the load cause imbalance? When too much imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine, the time displayed may pause until this activity is complete, then resume with the remainder of the cycle. Door locked at end of wash cycle „ Did all of the water drain out of the washer during the spin? Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain. ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only factory specified parts. Factory specified parts will fit right and work right because they are made with the same precision used to build every new Maytag® appliance. For further assistance If you need further assistance, you can write to Maytag® appliances with any questions or concerns at: Maytag Services, LLC ATTN: CAIR® Center P.O. Box 2370 Cleveland, TN 37320-2370 Please include a daytime phone number in your correspondence. To locate factory specified parts in your area, call the Maytag Services, LLC Customer Assistance telephone number, or your nearest designated service center. In the U.S.A. Call the Maytag Services, LLC Customer Assistance toll free: 1-800-688-9900. Our consultants provide assistance with: „ Features and specifications on our full line of appliances. „ Installation information. „ Use and maintenance procedures. „ Accessory and repair parts sales. In Canada Call the Whirlpool Canada LP Customer eXperience Centre toll free: 1-800-807-6777. Our consultants provide assistance with: „ Features and specifications on our full line of appliances. „ Use and maintenance procedures. „ Accessory and repair parts sales. „ Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. „ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). „ Referrals to local dealers, repair parts distributors, and service companies. Maytag® appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the Maytag® appliances designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at: Customer eXperience Centre Whirlpool Canada LP 1901 Minnesota Court Mississauga, Ontario L5N 3A7 Please include a daytime phone number in your correspondence. 26

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26
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your hot water system is adequate
to provide a hot water wash.
Did you use enough detergent, or do you have hard water?
Use more detergent for washing heavy soils in cold or hard water.
Cycle too long
Did you choose the Whitest Whites cycle?
The heater will be activated to provide maximum cleaning performance. Additional time
will be added to the regular cycle to heat the water. This additional time will depend on
the load size and the hot water inlet temperature.
Is “SUD” shown in the display?
Excessive sudsing has been detected and a suds routine has been started to destroy
excessive suds. This routine will add time to the original cycle.
Did you wash a large load using the Quick Wash cycle?
The Quick Wash cycle is designed for smaller load sizes (2-3 items of lightly soiled
garments). If larger loads are washed using this cycle, wash time will be increased.
Did you wash a large load using a gentle cycle?
When using the Delicate and Handwash cycles, you should wash small loads. This
ensures a gentle wash for your garments without increasing cycle times.
Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will start to redistribute the
load. During the imbalance routine, the time displayed may pause until this activity is
complete, then resume with the remainder of the cycle.
Door locked at end of wash cycle
Did all of the water drain out of the washer during the spin?
Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will
unlock at the end of the drain.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the
cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of
your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified
parts. Factory specified parts will fit right and work right because they are made with the same
precision used to build every new Maytag
®
appliance.
To locate factory specified parts in your area, call the Maytag Services, LLC Customer
Assistance telephone number, or your nearest designated service center.
In the U.S.A.
Call the Maytag Services, LLC Customer Assistance toll free:
1-800-688-9900.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision,
etc.).
Referrals to local dealers, repair parts distributors, and service companies. Maytag
®
appliances designated service technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the Maytag
®
appliances designated service company in your area, you can also
look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Maytag
®
appliances with any questions or
concerns at:
Maytag Services, LLC
ATTN: CAIR
®
Center
P.O. Box 2370
Cleveland, TN 37320-2370
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada LP Customer eXperience Centre toll free:
1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool
Canada LP designated service technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada LP with any questions or
concerns at:
Customer eXperience Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.