McAfee VLF09E002RAA User Guide - Page 33

Emergency Response Team AVERT, File Name, Status, Clean, Restore, Delete, Submit, Cancel

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Managing quarantined files 2 Select the checkbox next to the file(s) you want to clean. NOTE If more than one file appears in the list, you can select the checkbox in front of the File Name list to perform the same action on all of the files. You can also click the virus name in the Status list to view details from the Virus Information Library. Or, click Add, select a suspect file to add to the quarantine list, click Open, then select it in the quarantine list. 3 Click Clean. 4 If the file is cleaned, click Restore to move it back to its original location. 5 If VirusScan cannot clean the virus, click Delete to remove the file. 6 If VirusScan cannot clean or delete the file, and if it is not a Potentially Unwanted Program, you can submit the file to the McAfee AntiVirus Emergency Response Team (AVERTTM) for research: a Update your virus signature files if they are more than two weeks old. b Verify your subscription. c Select the file and click Submit to submit the file to AVERT. VirusScan sends the quarantined file as an attachment with an e-mail message containing your e-mail address, country, software version, OS, and the file's original name and location. The maximum submission size is one unique 1.5-MB file per day. 7 Click Cancel to close the dialog box without taking any further action. User Guide 33

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User Guide
33
Managing quarantined files
2
Select the checkbox next to the file(s) you want to clean.
NOTE
If more than one file appears in the list, you can select the
checkbox in front of the
File Name
list to perform the same
action on all of the files. You can also click the virus name in
the
Status
list to view details from the Virus Information
Library.
Or, click
Add
, select a suspect file to add to the quarantine list,
click
Open
, then select it in the quarantine list.
3
Click
Clean
.
4
If the file is cleaned, click
Restore
to move it back to its original location.
5
If VirusScan cannot clean the virus, click
Delete
to remove the file.
6
If VirusScan cannot clean or delete the file, and if it is not a Potentially
Unwanted Program, you can submit the file to the McAfee AntiVirus
Emergency Response Team (AVERT
TM
) for research:
a
Update your virus signature files if they are more than two weeks old.
b
Verify your subscription.
c
Select the file and click
Submit
to submit the file to AVERT.
VirusScan sends the quarantined file as an attachment with an e-mail
message containing your e-mail address, country, software version, OS,
and the file’s original name and location. The maximum submission size is
one unique 1.5-
MB
file per day.
7
Click
Cancel
to close the dialog box without taking any further action.