Memorex NMP4101-SBS User Guide - Page 41

Troubleshooting Guide - mp3 player manual

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TROUBLESHOOTING GUIDE Symptom Possible Cause Solution Unit will not turn on. Battery is low/empty. Recharge battery as described in this manual. Power/Hold switch is OFF. Slide to On position. No Sound. Headphones are not inserted. Insert headphones. Volume is set too low. Raise the volume using the Navigation/Volume + button. The MP3 or WMA files are corrupted. No files are in the player. Download uncorrupted files. Upload files to the unit as described in this manual. The computer is not recognizing the player. The Player is not securely Make sure the player is connected. securely connected. WMA files with DRM can't Incorrect downloading playback. methods. Lyrics are not showing up. No lyrics file. See manual to download WMA files with DRM. Insert *.lrc lyrics file in the same folder with mp3 file. The *.lrc file is not named The files must have the same the same as the MP3 file. name before the ".mp3"/".lrc". 41

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TROUBLESHOOTING GUIDE
41
Symptom
Possible Cause
Solution
Unit will not turn on.
Battery is low/empty.
Recharge battery as
described in this manual.
Power/Hold switch is OFF.
Slide to On position.
No Sound.
Headphones are not
inserted.
Insert headphones.
Volume is set too low.
Raise the volume using
the Navigation/Volume +
button.
The MP3 or WMA files
are corrupted.
Download uncorrupted
files.
No files are in the player.
Upload files to the unit as
described in this manual.
The computer is not
recognizing the player.
The Player is not securely
connected.
Make sure the player is
securely connected.
WMA files with DRM can't
playback.
Incorrect downloading
methods.
See manual to download
WMA files with DRM.
Lyrics are not showing
up.
No lyrics file.
Insert *.lrc lyrics file in the
same folder with mp3 file.
The *.lrc file is not named
the same as the MP3 file.
The files must have the same
name before the ".mp3"/".lrc".