Netgear C6250-1AZNAS Installation Guide - Page 10

Comcast XFINITY Self-Activation Activate your Internet service by using Comcast XFINITY's self-activation process. If you are unable to self-activate your modem router, call Comcast XFINITY customer service. Before you start the self-activation process, make sure that your account number, account phone number, and login information (your email address or user name and password) are nearby. ¾¾ To activate your Internet connection with Comcast XFINITY's self-activation process: 1. Close all web browsers. 2. Launch a web browser. You are redirected to the XFINITY self-activation page. If you are not redirected to the XFINITY self-activation page, visit www.comcast.com/activate. 3. Provide your XFINITY credentials and complete the selfactivation process. This process might take up to 15 minutes, during which the modem router reboots a couple of times. 4. If you are unable to activate your modem router using the XFINITY self-activation process, call Comcast XFINITY customer service at 1-800-XFINITY (1-800-934-6489): a. When asked, provide your account information and provide the modem router's model number and MAC address, which are on the product label. b. Wait for Comcast XFINITY to confirm that your modem router is active. 8