Netgear FVS328 FVS328 Reference Manual - Page 128

Model FVS328 ProSafe VPN Firewall with Dial Back-up Reference Manual How to Test the LAN Path to Your Firewall You can ping the firewall from your computer to verify that the LAN path to your firewall is set up correctly. To ping the firewall from a PC running Windows 95 or later: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type Ping followed by the IP address of the firewall, as in this example: ping 192.168.0.1 3. Click OK. You should see a message like this one: Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections - Make sure the LAN port LED is on. If the LED is off, follow the instructions in "Local or Internet Port Link LEDs Not On" on page 9-3. - Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and firewall. • Wrong network configuration - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation. - Verify that the IP address for your firewall and your workstation are correct and that the addresses are on the same subnet. How to Test the Path from Your PC to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type: 9-6 Troubleshooting May 2004, 202-10031-01