Netgear GS504 GS504 Installation Guide - Page 9

Troubleshooting Information

Page 9 highlights

Troubleshooting Information Symptom Cause Solution Power LED is off. Link LED is off or intermittent. File transfer is slow or performance degradation is a problem. A segment or device is not recognized as part of the network. No power is received at the hub. Port connection is not functioning. Half- or full-duplex setting on the NETGEAR switch and the connected device are not the same. One or more devices are not properly connected, or cabling does not meet Ethernet guidelines. Check the power cord connections for the switch and the connected device. Make sure all cables used are correct and comply with Ethernet specifications. Check the crimp on the fiber connectors and make sure that the plug is properly inserted and locked into the port at both the switch and the connecting device. Make sure all cables used are correct and comply with Ethernet specifications. Check for a defective adapter card, cable, or port by testing them in an alternate environment where all products are functioning. Make sure the remote link partner is set to autonegotiate or forced to full-duplex operation. Verify that the cabling is correct. Be sure all cable connectors are securely positioned in the required ports. Equipment may have been accidentally disconnected. FDX/Col LED is blinking yellow excessively. Collisions are Some collisions are normal when the occurring on the connection is operating in half-duplex mode. connected segment. Duplex modes are Recheck the link partner settings. mismatched. Model GS504 4-Port Gigabit Switch Installation Guide

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Model GS504 4-Port Gigabit Switch Installation Guide
Symptom
Cause
Solution
Power LED is off.
No power is received
at the hub.
Check the power cord connections for the
switch and the connected device.
Make sure all cables used are correct and
comply with Ethernet specifications.
Link LED is off or
intermittent.
Port connection is
not functioning.
Check the crimp on the fiber connectors and
make sure that the plug is properly inserted
and locked into the port at both the switch
and the connecting device.
Make sure all cables used are correct and
comply with Ethernet specifications.
Check for a defective adapter card, cable, or
port by testing them in an alternate
environment where all products are
functioning.
File transfer is
slow or
performance
degradation is a
problem.
Half- or full-duplex
setting on the
NETGEAR switch
and the connected
device are not the
same.
Make sure the remote link partner is set to
autonegotiate or forced to full-duplex
operation.
A segment or
device is not
recognized as
part of the
network.
One or more devices
are not properly
connected, or
cabling does not
meet Ethernet
guidelines.
Verify that the cabling is correct. Be sure all
cable connectors are securely positioned in
the required ports. Equipment may have
been accidentally disconnected.
FDX/Col LED is
blinking yellow
excessively.
Collisions are
occurring on the
connected segment.
Some collisions are normal when the
connection is operating in half-duplex mode.
Duplex modes are
mismatched.
Recheck the link partner settings.
Troubleshooting Information