Section |
Page |
ProSAFE Wireless Controller |
1 |
Contents |
3 |
1. Introduction |
11 |
Models, Key Features, and Capabilities |
12 |
Model WC7500 |
12 |
Model WC7600 |
12 |
Model WC7600v2 |
13 |
Model WC9500 |
13 |
Model Scalability and Feature Differences |
13 |
Model Common Features and Capabilities |
14 |
What Can You Do With a Wireless Controller? |
15 |
Licenses |
17 |
Maintenance and Support |
17 |
2. Hardware Descriptions |
18 |
Package Contents |
19 |
Hardware Models WC7500 and WC7600v2 |
19 |
WC7500 and WC7600v2 Front Panel Ports and Slots |
19 |
WC7500 and WC7600v2 Back Panel Components |
21 |
WC7500 and WC7600v2 Product Labels |
21 |
Hardware Models WC7600 and WC9500 |
22 |
WC7600 and WC9500 Front Panel Ports and Slots |
22 |
WC7600 and WC9500 Back Panel Components |
23 |
WC7600 and WC9500 Product Labels |
24 |
LED Functions (All Models) |
25 |
Wireless Controller System Components |
26 |
Supported NETGEAR Access Points |
27 |
Supported NETGEAR Antennas |
30 |
3. System Planning and Deployment Scenarios |
32 |
Basic and Advanced Setting Concepts |
33 |
Profile Group Concepts |
34 |
Basic Profile |
34 |
Advanced Profile |
34 |
System Planning Concepts |
36 |
Preinstallation Planning |
36 |
Before You Configure a Wireless Controller |
36 |
High-Level Configuration Examples |
39 |
Single Controller Configuration With Basic Profile Group |
39 |
Single Controller Configuration With Advanced Profile Groups |
40 |
Stacked Controller Configuration |
41 |
Management VLAN and Data VLAN Strategies |
42 |
High-Level Deployment Scenarios |
44 |
Scenario Example 1: Network With Single VLAN |
44 |
Scenario Example 2: Advanced Network With VLANs and SSIDs |
46 |
Scenario Example 3: Advanced Network With Redundancy |
48 |
4. RF Planning and Deployment |
52 |
Application, Browser, and Port Requirements for RF Planning |
53 |
RF Planning Overview |
53 |
Planning Requirements |
54 |
Recommended RF Planning Procedure for a Building |
56 |
Manage a Building and Floors for an RF Plan |
56 |
Add a Building and Floors |
57 |
Add a Single Floor to a Building |
59 |
Scale a Floor |
60 |
Add a WiFi Coverage or WiFi Noncoverage Zone to a Floor |
61 |
Remove a WiFi Coverage or Noncoverage Zone From a Floor |
62 |
Add a WiFi Building Obstacle to a Floor |
62 |
Remove a Building Obstacle From a Floor |
64 |
Add a WiFi Obstruction Area |
65 |
Remove a WiFi Obstruction Area |
66 |
Change the Name, Map, or Dimensions of a Floor |
66 |
Change the Name of a Building |
67 |
Duplicate an Entire Building With All Floors |
68 |
Duplicate a Single Floor |
68 |
Remove a Single Floor |
69 |
Remove an Entire Building With All Its Floors |
70 |
Use the WiFi Auto Planning Advisor to Generate an RF Plan for a Floor |
70 |
Manually Add and Manage Access Points on a Floor Map for an RF Plan |
76 |
Manually Add and Manage Antennas on a Floor Map for an RF Plan |
79 |
Display and Recalculate the WiFi Coverage for a Heat Map |
83 |
Display or Change the WiFi Inventory for an RF Plan |
84 |
Download a Report for an RF Plan |
87 |
View the Heat Map for a Deployed Floor Plan |
88 |
5. Installation and Configuration Overview |
91 |
Connect Your Computer to the Wireless Controller |
92 |
Log In to the Wireless Controller |
92 |
Roadmap for Initial Configuration |
94 |
Roadmap for Configuring Management of Your WiFi Network |
96 |
Choose a Location for the Wireless Controller |
98 |
Deploy the Wireless Controller |
98 |
6. Configure the System and Network Settings and Register the Licenses |
99 |
Configure the General Settings |
100 |
Manage the Time Settings |
101 |
Manage the IP, VLAN, and Link Aggregation Settings |
102 |
Management VLAN Concepts |
102 |
Untagged VLAN Concepts |
103 |
Controller Link Aggregation Concepts |
103 |
Configure the IP, VLAN, and Controller Link Aggregation Settings |
104 |
Manage the DHCP Server |
106 |
Add a DHCP Server |
106 |
Change the Settings for a DHCP Server |
108 |
Remove a DHCP Server |
109 |
Register Your Licenses |
110 |
Configure the License Server Settings |
110 |
Register Your Licenses With the License Server |
111 |
Manage Certificates |
113 |
Configure Syslog, Alarm Notification, and Email Settings |
114 |
Configure the Syslog Settings for an Internal Syslog Location |
114 |
Configure the Syslog Settings for an External Syslog Location |
116 |
Configure Alarm Notification Settings |
118 |
Configure the Email Notification Server |
119 |
7. Manage Security Profiles and Profile Groups |
120 |
WiFi Security Profile Concepts |
121 |
Small WLAN Networks |
121 |
Large WLAN Networks |
122 |
Profile Naming Conventions |
122 |
Considerations Before You Configure Profiles |
122 |
Basic and Advanced Security Configuration Concepts |
123 |
Manage Security Profiles for the Basic Profile Group |
124 |
Configure a Profile in the Basic Profile Group |
124 |
Change the Settings for a Profile in the Basic Profile Group |
128 |
Remove a Profile From the Basic Profile Group |
129 |
Manage Security Profiles for Advanced Profile Groups |
129 |
Add an Advanced Profile Group |
129 |
Remove an Advanced Profile Group |
131 |
Configure a Profile in an Advanced Profile Group |
131 |
Change the Settings for a Profile in an Advanced Profile Group |
135 |
Remove a Profile From an Advanced Profile Group |
136 |
Network Authentication and Data Encryption Options |
137 |
Manage Authentication Servers and Authentication Server Groups |
140 |
Authentication Server Concepts |
140 |
Configure Basic Authentication Server Settings |
142 |
Configure a RADIUS Authentication Server Group |
144 |
Remove a RADIUS Authentication Server Group |
145 |
Manage MAC Authentication and MAC Authentication Groups |
146 |
Guidelines for External MAC Authentication |
146 |
Configure Basic Local MAC Authentication Settings |
146 |
Remove a MAC Address From a Wireless Client List |
148 |
Import a MAC List From a File |
148 |
Configure a Local MAC Authentication Group |
149 |
Remove a Local MAC Authentication Group |
151 |
Select an ACL for a Profile in the Basic Profile Group |
151 |
Select an ACL for a Profile in an Advanced Profile Group |
152 |
8. Discover and Manage Access Points |
154 |
Access Point Discovery Guidelines |
155 |
General Discovery Guidelines |
155 |
Layer 3 Discovery Guidelines |
155 |
Remote Access Point Discovery Guidelines |
157 |
Discover Access Points With the Discovery Wizard |
159 |
Discover Access Points in Factory Default State and Access Points in a Layer 2 Subnet |
159 |
Discover Access Points Installed and Working in Standalone Mode in Different Layer 3 Networks |
163 |
Manage the Managed AP List |
167 |
View the Managed AP List |
167 |
Change Access Point Information on the Managed AP List |
170 |
Remove Access Points From the Managed AP List |
173 |
Assign Access Points to Buildings, Floors, and Advanced Profile Groups |
174 |
9. Configure WiFi and QoS Settings |
178 |
Basic and Advanced WiFi and QoS Configuration Concepts |
179 |
Configure the Radio |
179 |
Configure the Radio for the Basic Profile Group |
179 |
Configure the Radio for an Advanced Profile Group |
180 |
Configure WiFi Settings |
182 |
Configure WiFi Settings for the Basic Profile Group |
182 |
Override Channel and Transmission Power in the Basic Profile Group |
186 |
Configure WiFi Settings for an Advanced Profile Group |
188 |
Override Channel and Transmission Power in an Advanced Profile Group |
193 |
Configure Channels |
195 |
Specify Radio Frequency Management |
198 |
Radio Frequency Concepts |
198 |
WLAN Healing Concepts |
198 |
Configure Radio Frequency Management for the Basic Profile Group |
199 |
Configure Radio Frequency Management for an Advanced Profile Group |
200 |
Manage AirQual for a Profile Group |
203 |
AirQual Concepts |
203 |
Configure AirQual for the Basic Profile Group |
203 |
Configure AirQual for an Advanced Profile Group |
205 |
Manage Quality of Service for an Advanced Profile Group |
207 |
Quality of Service Concepts |
207 |
Configure Quality of Service for a Profile Group |
208 |
Manage Load Balancing |
210 |
Load Balancing Concepts |
210 |
Configure Load Balancing |
211 |
Manage Rate Limiting |
212 |
Rate Limiting Concepts |
212 |
Configure Rate Limiting for the Basic Profile Group |
213 |
Configure Rate Limiting for an Advanced Profile Group |
214 |
Manage the LED Behavior |
215 |
Manage the LED Behavior for the Basic Profile Group |
215 |
Manage the LED Behavior for an Advanced Profile Group |
216 |
10. Manage Rogue Access Points, Guest Network Access, and Users |
218 |
Manage Rogue Access Points |
219 |
Rogue Access Point Concepts |
219 |
Configure Basic Rogue Detection Settings |
219 |
Classify Rogue Access Points |
220 |
Import a List of Known Access Points From a File |
222 |
Manage Guest Network Access Through Guest Portals and Captive Portals |
223 |
Portal Concepts |
223 |
Configure a Basic Guest Portal or Captive Portal |
224 |
Configure an Advanced Guest Portal or Captive Portal |
229 |
Remove a Portal |
236 |
Manage Users, Accounts, and Passwords |
236 |
User and Account Concepts |
236 |
Change the Password of the Default admin Account of the Wireless Controller |
237 |
Add a Management User |
239 |
Add a WiFi User |
240 |
Add a Captive Portal Account |
241 |
Add a Logo and Message on Captive Portal User Information |
243 |
Add a Captive Portal User |
245 |
Add Multiple Captive Portal Users Simultaneously |
247 |
Change the Settings for a User or Account |
250 |
Remove Users or Accounts |
250 |
Export a List of Users or Accounts |
251 |
11. Maintain the Wireless Controller and Access Points |
253 |
Manage the Configuration File or Upgrade the Firmware |
254 |
Back Up the Configuration File |
254 |
Restore the Configuration File |
255 |
Upgrade the Firmware |
256 |
Reboot the Wireless Controller |
259 |
Reset the Wireless Controller |
259 |
Manage Extended Storage |
260 |
Manage Remote Access |
262 |
Specify Session Time-Outs |
263 |
Save the Logs |
264 |
Save the System Logs |
264 |
Save and Clear the Logs for an Access Point |
265 |
View Alerts and Events |
267 |
View System Alerts |
267 |
View Radio Frequency Events |
268 |
View Load-Balancing Events |
269 |
View Rate-Limit Events |
271 |
View Redundancy Events |
272 |
View Stacking Events |
273 |
Manage Licenses |
274 |
View Your Licenses |
274 |
Retrieve Your Licenses |
276 |
Reboot Access Points |
277 |
Configure Multicast Firmware Upgrade for Access Points |
278 |
Change the Multicast Firmware Upgrade Settings |
278 |
Disable Multicast Firmware Upgrade |
279 |
12. Manage Stacking and Redundancy |
280 |
Stacking Concepts |
281 |
Configure a Stack of Wireless Controllers |
283 |
Remove a Wireless Controller From a Stack |
287 |
Select Which Wireless Controller in a Stack to Configure |
288 |
Manage Redundancy for a Single Controller |
291 |
VRRP Redundancy Concepts |
291 |
Configure a Single Controller With Redundancy |
293 |
Manage a Redundancy Group With N:1 Redundancy |
297 |
VRRP N:1 Redundancy Concepts |
297 |
Configure a Redundancy Group With N:1 Redundancy |
300 |
Replace a Redundant Controller |
305 |
Remove a Redundancy Group |
306 |
13. Monitor the WiFi Network and Its Components |
308 |
Monitor the Network |
309 |
View the Network Summary Page |
309 |
View the Wireless Controllers in the Network |
311 |
View the Access Points in the Network |
313 |
View the Clients in the Network |
318 |
View the Profiles in the Network |
322 |
Monitor the Wireless Controller |
324 |
View the Wireless Controller Summary Page |
324 |
View Wireless Controller Usage |
327 |
View Access Points That the Wireless Controller Manages |
328 |
View Clients on Access Points That the Wireless Controller Manages |
333 |
View Neighboring Clients That the Wireless Controller Detects |
337 |
View Neighboring Access Points That the Wireless Controller Does Not Manage |
339 |
View Security Profiles That the Wireless Controller Manages |
340 |
View DHCP Leases That Are Provided by the Wireless Controller |
342 |
View Captive Portal Users on Access Points That the Wireless Controller Manages |
343 |
View the Guest Email Address Database for Access Points That the Wireless Controller Manages |
345 |
View AirQual for the Channels in a Profile Group |
346 |
Monitor the SSIDs on the Wireless Controller |
348 |
Monitor Local Clients in the Network |
353 |
Monitor Accepted Clients |
353 |
Monitor Blacklisted Clients |
357 |
14. Troubleshooting and Diagnostics |
360 |
Troubleshoot Basic Functioning |
361 |
Power LED Is Not Lit |
361 |
Status LED Never Turns Off |
361 |
Ethernet Port LEDs Are Not Lit |
361 |
Troubleshoot the Web Management Interface |
362 |
Check the Ethernet Cabling |
362 |
Check the IP Address Configuration |
362 |
Check the Internet Browser |
363 |
Troubleshoot a TCP/IP Network Using the Ping Utility |
363 |
Use the Reset Button to Restore Default Settings |
364 |
Resolve Problems With Date and Time |
364 |
Resolve Network Problems |
365 |
Resolve Problems With Access Points |
365 |
Resolve Discovery Problems |
365 |
Resolve Connection Problems |
366 |
Network Performance and Rogue Access Point Detection |
366 |
Use the Diagnostic Tools on the Wireless Controller |
366 |
Ping an Access Point |
367 |
Trace a Route to an Access Point |
368 |
View the Console Debug Logs of an Access Point |
369 |
Capture WiFi Packets |
371 |
A. Controller-Managed Access Points |
374 |
Overview |
375 |
Change IP Address and VLAN Settings on a Controller-Managed Access Point |
376 |
Reenable the DHCP Client on a Controller-Managed Access Point |
377 |
Upgrade or Change Firmware on a Controller-Managed Access Point |
378 |
Save and View the Logs on a Controller-Managed Access Point |
381 |
Enable Link Aggregation on a WAC740 Access Point |
382 |
Change the Password on an Access Point |
383 |
Convert an Access Point From Controller-Managed to Standalone |
385 |
B. Factory Default Settings, Technical Specifications, and Passwords Requirements |
386 |
Factory Default Settings |
387 |
Technical Specifications Models WC7500 and WC7600v2 |
387 |
Technical Specifications Models WC7600 and WC9500 |
388 |
Password Requirements |
389 |