Netgear WNDA4100 WNDA4100 User Manual - Page 16

Start > Control Panel > Hardware and Sound - not working

Page 16 highlights

N900 Wireless Dual Band USB Adapter (WNDA4100) When I connect to the network I cannot access the Internet. Click to open NETGEAR Genie. The home screen shows the following screen if you are connected to a network, but cannot access the Internet: Make sure that you are connected to the right network. If you are, then check to see if the router's Internet connection is working. If the router's Internet connection is not working, restart the modem, router, and computer. When I connect to the network I cannot access shared resources such as printers. • Check to make sure the router or access point is physically connected to the Ethernet network. • Make sure that the IP addresses and the Windows networking settings are configured correctly. Do the USB ports go into a sleep mode if there is no traffic? The USB devices do if a USB setting called Selective Suspend is enabled, which it is by default. If this setting is enabled, and the connected USB devices to go into Selective Suspend mode, the network disconnects. To prevent this from happening, you can disable Selective Suspend. To do disable Selective Suspend mode, go to Start > Control Panel > Hardware and Sound > Power Options > Edit Plan Settings > Change Advanced Power Settings > USB Settings, and change the setting for Selective Suspend mode to Disabled. Maintenance 16

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Maintenance
16
N900 Wireless Dual Band USB Adapter (WNDA4100)
When I connect to the network I cannot access the Internet.
Click
to open NETGEAR Genie. The home screen shows the following screen if you are
connected to a network, but cannot access the Internet:
Make sure that you are connected to the right network. If you are, then check to see if the
router’s Internet connection is working. If the router’s Internet connection is not working,
restart the modem, router, and computer.
When I connect to the network I cannot access shared resources such as printers.
Check to make sure the router or access point is physically connected to the Ethernet
network.
Make sure that the IP addresses and the Windows networking settings are configured
correctly.
Do the USB ports go into a sleep mode if there is no traffic?
The USB devices do if a USB setting called Selective Suspend is enabled, which it is by
default. If this setting is enabled, and the connected USB devices to go into Selective
Suspend mode, the network disconnects. To prevent this from happening, you can disable
Selective Suspend.
To do disable Selective Suspend mode, go to
Start > Control Panel > Hardware and Sound
> Power Options > Edit Plan Settings > Change Advanced Power Settings > USB
Settings
, and change the setting for Selective Suspend mode to Disabled.