Netgear WNR3500v2 WNR3500v2 User Manual - Page 102
Table 7-2., Troubleshooting LED Behavior continued, Supporting Software, Netgear - resource cd
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NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500v2 User Manual Table 7-2. Troubleshooting LED Behavior (continued) Situation Power light blinks green slowly and continuously. The wireless router firmware is corrupted. Internet light stays amber. WPS push-button blinks amber after setting WPS security. Recommended Action Restore the wireless router firmware: 1. Make sure that your PC is connected to your wireless router and the wireless router is powered on. 2. Insert the Resource CD that came with your router into your PC. The CD automatically starts and detects the language you are using on your PC. Select a different language option, if you prefer. If the CD does not automatically start, browse the CD and double-click . 3. From the CD menu, select Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts for the recovery process. 4. After firmware recovery is complete, follow the prompts to restore your configuration. The firmware recovery utility places a Netgear Router Recovery shortcut on the desktop. When the router is turned on, the Internet light turns amber for about 60 seconds and then turns green. If the light does not turn green, the router has a problem. If the Internet light is still amber 2 minutes after turning on power to the router: 1. The Internet is not accessible. Confirm that you have the correct internet setting. 2. Clear the router's configuration to factory defaults. This will set the router's IP address to www.routerlogin.net. This procedure is explained in "Restoring the Default Configuration and Password" on page 7-14. 3. Turn the power off and back on to see if the router recovers. Check the following: 1. Make sure that you are using the push-button (see "Using Push 'N' Connect to Configure Your Wireless Network" on page 2-9). 2. Check that PIN verification has succeeded for the WPS-enabled device you are connecting to the router. 3. Make sure you have not pushed the push-button after disabling the WPS function (you logged into the router and disabled this previously). 4. Check that the router is not in the temporary AP setup locked state (if you are using the wireless repeater function). 7-4 Troubleshooting v1.0, May 2009