Nokia 002F4W8 N79 User Guide - Page 165

Troubleshooting Troubleshooting To view frequently asked questions about your device, Q: Why do missing, discoloured, or bright dots visit the product support pages at www.nokia.com/ support . appear on the screen every time I turn on my device? Q: What is my password for the lock, PIN, or PUK A: This is a characteristic of this type of display. Some codes? displays may contain pixels or dots that remain on or A: The default lock code is 12345. If you forget the lock off. This is normal, not a fault. code, contact your device dealer. If you forget a PIN or PUK code, or if you have not received such a code, contact your network service provider. For information about passwords, contact your access point provider, for example, a commercial internet service provider (ISP) or network service provider. Q: How do I close an application that is not responding? Q: Why can't my device establish a GPS connection? A: Find more information about GPS, GPS receiver, satellite signals, and location information in this user guide. See "Positioning (GPS)", p. 49. Q: Why can't I find my friend's device while using Bluetooth connectivity? A: Press and hold . To close an application, scroll to it, and press C. Pressing C does not close Music player. To close Music player, select it from the list, and select Options > Exit. Q: Why do images look smudgy? A: Ensure that the camera lens protection windows are clean. A: Check that both devices are compatible, have activated Bluetooth connectivity, and are not in hidden mode. Check also that the distance between the two devices is not over 10 metres (33 feet) and that there are no walls or other obstructions between the devices. Q: Why can't I close a Bluetooth connection? A: If another device is connected to your device, you can close the connection from the other device or deactivate Bluetooth connectivity in your device. Press , and select Tools > Bluetooth > Bluetooth > 165 Off.