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Nokia Astound Nokia Astound User Guide in English - Page 74

Find more help, Access codes, Troubleshooting - reset

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74 Find more help Find more help Support When you want to learn more about how to use your product or you are unsure how your device should function, go to www.nokia.com/support, or using a cellular phone, nokia.mobi/support. You can also read the in-device guide. Select Menu > Help & Settings > User guide. If this does not resolve your issue, do one of the following: • Reboot your device. Switch off the device, and remove the battery. After about a minute, replace the battery, and switch on the device. • Restore the original factory settings. • Update your device software. If your issue remains unsolved, contact Nokia for repair options. Go to www.nokia.com/repair, or in Latin America, www.nokia-latinoamerica.com/ centrosdeservicio. Before sending your device for repair, always back up your device data. Access codes PIN code - This code protects your SIM card against unauthorized use. The PIN code (4 - 8 digits) is usually supplied with the SIM card. PIN2 code - This code (4 - 8 digits) is supplied with some SIM cards, and is required to access some functions in your device. If you forget an access code, contact the network service provider whose SIM card is in your device. After three consecutive incorrect PIN or PIN2 code entries, the code is blocked, and you need the PUK or PUK2 code to unblock it. PUK code and PUK2 code - These codes (8 digits) are required to change a blocked PIN code or PIN2 code, respectively. If the codes are not supplied with the SIM card, contact the network service provider whose SIM card is in your device. IMEI number - This number (15 digits) is used to identify valid devices in the GSM network. Devices that are, for example, stolen, can be blocked from accessing the network. The IMEI number for your device can be found under the battery. Lock code (also known as security code) - The lock code helps you to protect your device against unauthorized use. You can create and change the code, and set the device to request the code. Keep the new code secret and in a safe place separate from your device. If you forget the code and your device is locked, your device will require service and additional charges may apply. Additional charges may apply, and all the personal data in your device may be deleted. For more information, contact a Nokia Care Point or your device dealer. Troubleshooting Restore original settings If your device is not working properly, you can reset some settings to their original values. 1 End all active calls and connections. 2 Select Menu > Help & Settings > Settings and Phone > Phone management > Factory settings > Restore. 3 Enter the lock code. This does not affect documents or files stored on your device. After restoring the original settings, the device switches off, and then on again. This may take longer than usual.

Section	Page
Nokia C7–00 User Guide	1
Contents	2
Safety	5
SWITCH OFF IN RESTRICTED AREAS	5
ROAD SAFETY COMES FIRST	5
INTERFERENCE	5
QUALIFIED SERVICE	5
KEEP YOUR DEVICE DRY	5
GLASS PARTS	5
PROTECT YOUR HEARING	5
Get started	6
Keys and parts	6
Top	6
Front	6
Sides	6
Back	6
Touch screen	7
Noise cancellation	7
Insert the SIM card and battery	7
Insert or remove a memory card	8
Charging	8
Charge the battery	8
Charge the battery over USB	9
Switch the device on or off	9
Use your device for the first time	9
Device set-up	10
Copy contacts or pictures from your old device	10
Lock or unlock the keys and screen	11
Antenna locations	11
Change the volume of a call, song, or video	11
Attach the wrist strap	11
Headset	12
Use the in-device user guide	12
Install Nokia Ovi Suite on your PC	12
Basic use	13
Touch screen actions	13
Interactive home screen elements	14
Switch between open applications	15
Write text	15
Enter text with the virtual keyboard	15
Activate the virtual keyboard.	15
Activate predictive text input with the virtual keyboard	16
Enter text with the virtual keypad	16
Use the virtual keypad	16
Activate traditional text input with the virtual keypad	17
Activate predictive text input with the virtual keypad	17
Define the writing language	17
Display indicators	18
Set the notification light to blink for missed calls or messages	19
Flashlight	19
Search in your device and on the internet	19
Use your device offline	19
Prolong battery life	19
Restore original settings	20
View your account	21
Personalization	21
Profiles	21
About profiles	21
Customize your tones	21
Silence your device	21
Change your profile for meetings or outdoor use	21
Create a new profile	21
Change your theme	22
Home screen	22
About the home screen	22
Switch between home screens	22
Customize the home screen	22
Add a widget to the home screen	23
Add a shortcut to the home screen	23
Add your important contacts to the home screen	23
Organize your applications	23
Download a game, application, or other item	24
Telephone	24
Call a phone number	24
Answer a call	24
Reject a call	24
Call a contact	25
Mute a call	25
Answer a waiting call	25
Call the numbers you use the most	25
Use your voice to call a contact	26
Make calls over the internet	26
About internet calls	26
Install an internet call service	26
Make an internet call	27
Call the last dialed number	27
Record a phone conversation	27
Turn to silence	27
View your missed calls	27
Call your voice mailbox	28
Forward calls to your voice mailbox or to another phone number	28
Prevent making or receiving calls	28
Allow calls only to certain numbers	29
Video sharing	29
About video sharing	29
Video sharing requirements	29
Set up video sharing	29
Share live or recorded video	30
Wi-Fi calling	30
Contacts	30
About Contacts	30
Save phone numbers and mail addresses	31
Save a number from a received call or message	31
Contact your most important people quickly	31
Add a picture for a contact	31
Set a ringtone for a specific contact	32
Send your contact information using My Card	32
Create a contact group	32
Send a message to a group of people	32
Copy contacts from the SIM card to your device	32
Messaging	33
About Messaging	33
Send a message	33
Send a message to a contact	33
Send an audio message	33
Receive messages	34
View a conversation	34
Listen to a text message	34
Change language	35
View your voice mail	35
Mail	35
Mail	35
About Mail	35
Add a mailbox	36
Read mail	36
Send mail	36
Open mail from the home screen	37
Internet	37
About the web browser	37
Browse the web	37
Add a bookmark	37
Subscribe to a web feed	37
Discover nearby events	38
Access your company intranet	38
Social networks	38
About Social	38
See your friends' status updates in one view	39
Post your status to social networking services	39
Link your online friends to their contact information	39
See your friends' status updates on the home screen	39
Upload a picture or video to a service	39
Share your location in your status update	40
Contact a friend from a social networking service	40
Add an event to your device calendar	40
Camera	41
About Camera	41
Take a picture	41
Save location information to your pictures and videos	41
Picture and video tips	41
Record a video	42
Send a picture	42
Your pictures and videos	42
About Photos	42
View pictures and videos	42
Edit the pictures you have taken	43
Video editor	43
About Video Editor	43
Create a movie	43
Create a slideshow	44
Print a picture you have taken	44
Connect your device to a TV using a Nokia Video Connectivity Cable	44
Videos and TV	44
Videos	44
About the video player	44
Play a video	45
Copy a video between your device and PC	45
Watch Web TV	45
Music and audio	45
Music player	45
About Music player	45
Play music	46
Create a playlist	46
Copy music from your PC	47
Protected content	47
Record sounds	47
Play music through a radio	48
About the FM transmitter	48
Play music through a radio	48
FM radio	48
About FM radio	48
Find and save radio stations	48
Listen to the radio	49
Reorder the list of saved stations	49
Maps	49
Navigate to a destination	49
My position	50
View your location and the map	50
Map view	50
Change the look of the map	51
Download and update maps	51
Use the compass	51
About positioning methods	52
Find places	52
Find a location	52
View location details	53
Favorites	53
Save or view a place or route	53
View and organize places or routes	54
Send a place to a friend	54
Synchronize your Favorites	54
Check in	54
Drive and Walk	55
Get voice guidance	55
Drive to your destination	56
Navigation view	56
Get traffic and safety information	56
Walk to your destination	57
Plan a route	57
Give feedback on Maps	58
Report incorrect map information	58
Office	59
Quickoffice	59
About Quickoffice	59
Read Microsoft Word, Excel, and PowerPoint documents	59
Read PDF documents	59
Make a calculation	59
Write notes	59
About Notes	59
Make a shopping list	59
Translate words from one language to another	60
Open or create zip files	60
Time management	60
Clock	60
About the clock	60
Set the time and date	60
Set an alarm	60
Snooze an alarm	60
Update the time and date automatically	61
Change the time zone when traveling	61
Check the time in different cities	61
Calendar	61
About the calendar	61
Add a calendar entry	62
View your schedule for the week	62
Browse your calendar in different views	62
Add a task to your to-do list	62
Send a meeting request	62
Remember a birthday	63
Use separate calendars for work and free time	63
Add the location to a calendar entry	63
Device management	63
Keep your device software and applications up to date	63
About device software and application updates	63
Update device software and applications using your device	64
Update device software using your PC	64
Manage files	64
About File manager	64
View the files stored in your device	64
Organize files	65
Format the mass memory	65
Increase available memory for more content	65
Manage applications	65
About Application manager	65
Remove an application from your device	66
Synchronize content	66
About Sync	66
Synchronize content between your device and a remote server	66
Copy contacts or pictures between devices	67
Protect your device	67
Set your device to lock automatically	67
Lock your device remotely	67
Connectivity	68
Internet connections	68
Define how your device connects to the internet	68
Wi-Fi	69
About Wi-Fi connections	69
Connect to a Wi-Fi network at home	69
Connect to a Wi-Fi network on the move	69
Bluetooth	69
About Bluetooth connectivity	69
Connect to a wireless headset	70
Send a picture or other content to another device using Bluetooth	70
Connect to a car kit using remote SIM mode	71
Block a device	71
Protect your device	71
USB data cable	71
Copy a picture or other content between your device and a computer	71
Change the USB mode	72
Connect a USB mass storage device	72
Store your files on a remote drive	73
Close a network connection	73
Find more help	74
Support	74
Access codes	74
Troubleshooting	74
Restore original settings	74
What to do when the memory is full?	75
Message indicator blinking	75
A contact appears twice in the contacts list	75
Unreadable characters while browsing the web	75
Prepare your device for recycling	75
Protect the environment	75
Save energy	75
Recycle	76
Product and safety information	76
Network services and costs	76
Take care of your device	76
Recycle	76
Batteries and chargers	76
Nokia battery authentication guidelines	76
Authenticate hologram	77
Battery and charger information	77
Battery safety	77
Additional safety information	77
Emergency calls	77
Small children	78
Medical devices	78
Implanted medical devices	78
Hearing	78
Accessibility solutions	78
Nickel	78
Protect your device from harmful content	78
Operating environment	78
Vehicles	79
Potentially explosive environments	79
Wet or dusty conditions	79
Certification information (SAR)	79
Copyright and other notices	80

Match case Limit results 1 per page

Find more help

Support

When you want to learn more about how

to use your product or you are unsure how

your device should function, go to

www.nokia.com/support, or using a

cellular phone, nokia.mobi/support. You

can also read the in-device guide. Select

Help & Settings

User guide

If this does not resolve your issue, do one

of the following:

•

Reboot your device. Switch off the

device, and remove the battery. After

about a minute, replace the battery,

and switch on the device.

•

Restore the original factory settings.

•

Update your device software.

If your issue remains unsolved, contact

Nokia for repair options. Go to

www.nokia.com/repair, or in Latin

America, www.nokia-latinoamerica.com/

centrosdeservicio. Before sending your

device for repair, always back up your

device data.

Access codes

PIN code — This code protects your SIM

card against unauthorized use. The PIN

code (4 - 8 digits) is usually supplied with

the SIM card.

PIN2 code

— This code (4 - 8 digits) is

supplied with some SIM cards, and is

required to access some functions in your

device.

If you forget an access code, contact the

network service provider whose SIM card

is in your device. After three consecutive

incorrect PIN or PIN2 code entries, the

code is blocked, and you need the PUK or

PUK2 code to unblock it.

PUK code and PUK2 code — These codes (8

digits) are required to change a blocked

PIN code or PIN2 code, respectively. If the

codes are not supplied with the SIM card,

contact the network service provider

whose SIM card is in your device.

IMEI number — This number (15 digits) is

used to identify valid devices in the GSM

network. Devices that are, for example,

stolen, can be blocked from accessing the

network. The IMEI number for your device

can be found under the battery.

Lock code (also known as security

code) — The lock code helps you to protect

your device against unauthorized use. You

can create and change the code, and set

the device to request the code. Keep the

new code secret and in a safe place

separate from your device. If you forget

the code and your device is locked, your

device will require service and additional

charges may apply. Additional charges

may apply, and all the personal data in

your device may be deleted. For more

information, contact a Nokia Care Point or

your device dealer.

Troubleshooting

Restore original settings

If your device is not working properly, you

can reset some settings to their original

values.

End all active calls and connections.

Select

Help & Settings

Settings

and

Phone

management

Factory settings

Restore

Enter the lock code.

This does not affect documents or files

stored on your device.

After restoring the original settings, the

device switches off, and then on again.

This may take longer than usual.

Find more help