Nokia IP350 Installation Guide - Page 89
Not Able to Connect to Voyager Using the Ethernet Port, But, Console Access Works, Do Not See
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General Troubleshooting Information Not Able to Connect to Voyager Using the Ethernet Port, But Console Access Works Problem Using the wrong Ethernet cable. Solution Use a crossover Ethernet cable if you are connecting directly to the computer. Use a straight-through cable if you are connecting to a hub. For cabling information, see "Dual-Port 10/100 Ethernet Interface, PMC" on page 47. Problem Port is not configured as active. Solution View the port in Voyager, or from Lynx, and verify that the interface is configured as active. Problem Host port configuration is incorrect. Solution Check host Ethernet port settings. Verify that IP address and netmask settings are correct for the 60s and 100s appliance configuration. Problem Wrong link speed. Solution Verify that the port on the host and the port on the 60s and 100s appliance are set for the same speed (10 Mbps or 100 Mbps). An unblinking data and activity LED on a port is a good indication that there is a speed mismatch. Problem Duplex setting is wrong. Solution Correct duplex setting. Do Not See Interfaces that Should be Present Problem Local 60s and 100s appliance ports do not appear. Solution Your NIC might be defective. Contact the appropriate Nokia customer support site as listed in "Nokia Contact Information" on page 3. Nokia 60s and 100s Installation Guide 89