Oki B6500 Guide: Network User's, B6500 (English Network User's Guide) - Page 53

Unable to obtain desired print results., Treatment

Page 53 highlights

Using EtherTalk Unable to obtain desired print results. Cause 1 Verification 1 Action 1 Cause 2 Verification 2 Action 2 Treatment The print language of the printer and that of the print drawer are different. Check the print language set up for the printer and that for the printer driver for Macintosh. Ensure that PostScript and Adobe PS are set up as the print language for the printer and printer driver respectively. If the print language of the printer is the dump mode, the print data sent from Macintosh will be output in hexadecimal notations. The printer driver which came with the printer is not set up on the Macinotosh. A printer driver of another maker has been used instead. Check the installation procedure for the printer driver which came with the printer again and confirm that the printer driver is installed on the Macintosh. Check that the printer driver which came with the printer appears in the Chooser. If garbled characters are still printed after the printer driver for the printer has been selected, contact service. If a printer driver of another maker is used, the printer may not print properly. B6500 Network User's Guide Troubleshooting - 53

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B6500 Network User’s Guide
Troubleshooting - 53
Using EtherTalk
Unable to obtain desired print results.
Treatment
Cause 1
The print language of the printer and that of the print
drawer are different.
Verification 1
Check the print language set up for the printer and
that for the printer driver for Macintosh.
Action 1
Ensure that PostScript and Adobe PS are set up as
the print language for the printer and printer driver
respectively.
If the print language of the printer is the dump
mode, the print data sent from Macintosh will be
output in hexadecimal notations.
Cause 2
The printer driver which came with the printer is
not set up on the Macinotosh.
A printer driver of
another maker has been used instead.
Verification 2
Check the installation procedure for the printer
driver which came with the printer again and
confirm that the printer driver is installed on the
Macintosh.
Check that the printer driver which came with the
printer appears in the Chooser.
Action 2
If garbled characters are still printed after the printer
driver for the printer has been selected, contact service.
If a printer driver of another maker is used, the printer
may not print properly.