Oki B6500 Guide: Network User's, B6500 (English Network User's Guide) - Page 55

Although it is connected, the printer does not print., check the following causes.

Get Oki B6500 PDF manuals and user guides View all Oki B6500 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 55 highlights

Using EtherTalk Although it is connected, the printer does not print. Cause 1 Verification 1 Action 1 Cause 2 Verification 2 Action 2 Cause 3 Verification 3 Action 3 Treatment The printer is in the offline status. Check whether "Off-line" is displayed on the printer control panel. Press the button. The print language of the printer and that of the printer driver are different. Check the print language set up for the printer and that for the printer driver for Macintosh. If the print language of the printer and that of the printer driver are different, set the same language for them. If the problem remains, check the following causes. After the Macintosh was connected to the printer, the power to the printer was shut off. Or, paper jam has occurred in the printer. Or, the network is faulty. Check that the printer is switched on. Select the printer again from Macintosh and reprint. If the problem remains, contact service. B6500 Network User's Guide Troubleshooting - 55

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
B6500 Network User’s Guide
Troubleshooting - 55
Using EtherTalk
Although it is connected, the printer does not print.
Treatment
Cause 1
The printer is in the offline status.
Verification 1
Check whether "Off-line" is displayed on the
printer control panel.
Action 1
Press the <ON LINE> button.
Cause 2
The print language of the printer and that of the
printer driver are different.
Verification 2
Check the print language set up for the printer
and that for the printer driver for Macintosh.
Action 2
If the print language of the printer and that of
the printer driver are different, set the same
language for them. If the problem remains,
check the following causes.
Cause 3
After the Macintosh was connected to the
printer, the power to the printer was shut off.
Or, paper jam has occurred in the printer.
Or,
the network is faulty.
Verification 3
Check that the printer is switched on.
Select the printer again from Macintosh and
reprint.
Action 3
If the problem remains, contact service.