Oki B6500dn B6500 Network Guide - Page 50
Troubleshooting
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TROUBLESHOOTING USING TCP/IP This section provides information on the possible causes, verifying methods and recommended actions pertaining to errors which may occur when the printer is used with TCP/IP. WHEN USING WINDOWS 95/98/ME CAUSE The printer and the computer are connected to different networks. Status Display Verification Action An error has occurred on the network between the computer and the printer. Connection cannot be established. Status Display Verification Action The printer is switched off after the print instruction has been sent from the computer. Or the print instruction is sent to the printer which is switched off Print instructions from multiple computers are sent to the printer at the same time. Status Display Verification Action Status Display Verification Action TREATMENT Unable to print (Network Error) Check with the system administrator of the network verify that the network connecting the computer and that connecting the printer are linked by a router or a gateway. Connect the printer directly to the network connecting the computer. Unable to print (Network Error) - Ask the system administrator of the network to check the network for errors. Unable to print (Network Error) Check whether or not the printer is switched on. Switch on the printer. Unable to print (Network Error) - (Print will be reprocessed automatically.) B6500 Network Guide> 50