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Oki C6150n C6150 User's Guide (English) - Page 145

Application error, General Protection Fault, Paper Size Change Request, Printer does not go online

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Application error or General Protection Fault Possible cause Application is not suitable for the operating system. Memory is insufficient for number of applications running. Print file is corrupted. Memory is insufficient for application. Printer driver is incorrectly configured. Remedy Upgrade the application. Close all other applications. Correct or recreate the file. Increase computer's memory. Correctly configure printer driver. Paper Size Change Request __________ Possible cause Remedy Paper loaded in tray is different size from that formatted in software application. Either change paper in tray to match size formatted in application and press ON-LINE to continue, or continue printing on existing paper by pressing ON-LINE. Printer does not go online ___________ Possible cause Bad connection Remedy Switch off the printer and disconnect the power cable. Reconnect the power cable and switch the printer on. If this does not clear the fault, call for service. C6150 User's Guide 145

Section	Page
Contents	3
Notes, Cautions, etc.	12
Introduction	13
Features	13
Options	13
Parts of the Printer	14
Front	14
Rear	15
Paper (Print Media)	16
General Information	16
Driver Settings	17
General Information	17
Choices	17
Face up / Straight through / Rear Exit	18
Windows	19
Macintosh OS 10.2 and 10.3	20
Paper, US Bond	20
General Information	20
Recommendations	21
Driver Settings	22
Index Paper (Card Stock)	22
General Information	22
Recommendations	23
Driver Settings	24
Letterhead	24
General Information	24
Recommendations	25
Driver Settings	26
Loading	26
Envelopes	28
General Information	28
Recommendations	28
Driver Settings	29
Loading	29
Envelope Exit Path	29
Labels	30
General Information	30
Recommendations	30
Driver Settings	30
Loading Multi-purpose Tray (Manual Feed)	31
Label Exit Path	31
Transparencies	32
General Information	32
Recommendations	32
Driver Settings	32
Loading	33
Transparency Exit Path	33
Paper Trays	34
General Information	34
Select in the driver	35
Windows PostScript	35
Windows PCL	36
Macintosh	37
Paper Size, Feed, and Exit	38
Tray 1 and Optional Tray 2	38
Multi-Purpose Tray	39
Tray 1	40
General Information	40
Choose in the driver	40
Tray 1 Duplexing Restrictions	40
Tray 1 Paper Sizes and Exit Paths	41
Tray 2	42
General Information	42
Choose in the driver	42
Tray 2 Duplexing Restrictions	42
Tray 2 Paper Sizes and Exit Paths	43
Multi-Purpose Tray (MP Tray) [Manual Feed]	44
General Information	44
Choose in the driver	44
MO Tray Duplexing Restrictions	45
MP Tray Paper Sizes and Exit Paths	46
Auto Tray Select	47
General Information	47
Windows PostScript	47
Windows PCL	48
Macintosh OS 10.2	48
Macintosh OS 10.3	48
Auto Switching	49
General Information	49
Printer Menu	50
Windows PostScript	50
Windows PCL	51
Macintosh OS 10.2	52
Macintosh OS 10.3	52
Paper Size Check	53
General Information	53
Windows PostScript	53
Windows PCL	54
Macintosh	54
Paper Exit Paths	55
Face Down (Top Exit)	55
Face Up (Rear Exit)	56
Loading Paper	58
Trays 1 and 2	58
Multi-purpose Tray	61
(MP Tray/Manual Feed)	61
Consumables and Replacement Supplies	64
Part Numbers	64
Toner	64
Image Drums	64
Fusers	64
Transfer Belt	64
Replace a Toner Cartridge	65
Replace an Image Drum	72
Replace the Fuser	81
Replace the Belt Unit	85
Printer Settings (Menu Settings)	90
Print a list of the current settings	90
Changing Settings	91
Example: Power Save Time	92
Reset to Factory Defaults	93
Lists of Available Settings by Menu	94
Information Menu	94
Print Menu	94
Media Menu	95
Color Menu	97
System Configuration Menu	98
USB Menu	99
Network Menu	99
Memory Menu	100
System Adjust M\\men	101
Maintenance Menu	102
Usage Menu	103
Menu Defaults	104
Information, Print, and Media Menus	104
Color, System Configuration, and USB Menus	105
Network and Memory Menus	106
System Adjust and Maintenance Menus	107
Usage Menu	108
Options	109
Additional Memory (RAM)	109
Duplex Unit	110
Hard Disk Drive	110
Second Paper Tray	111
Specifications	112
Troubleshooting	114
General Information	114
Display Panel Messages	115
Paper Jams	119
General Information	119
If paper jams are frequent	120
Jam is cleared, but printer does not print.	120
Jam 370, 373 and 383	121
Jam 371	123
Jam 372 and 380	125
Jam 381	127
Jam 382	133
Jam 390	136
Jam 391 and 392	138
Print Quality Problems	140
Blurred print (letter edges)	140
Blurred print (one side of page)	140
Fading (in patches)	140
Fading (Vertical)	140
Light Print	141
Lines, Black (Vertical)	141
Lines, White (Vertical)	142
Shading on unprinted sections	142
Toner rubs off when you rub the printed surface.	142
Ultra Heavy	142
USB Problems	143
Cannot configure for USB connection	143
Cannot print	144
Application error	145
General Protection Fault	145
Paper Size Change Request	145
Printer does not go online	145
Printer makes a strange noise	146
Printer takes a long time to start printing	146
Printing cancels	146
Printing does not start	147
Printing is slow	147
Cleaning Page	148
General Information	148
Windows	148
Macintosh	148
Printer Drivers	149
General Information	149
Install	149
Windows and Macintosh	149
Which Printer Driver to Use?	150
Windows	150
Change Driver Settings	151
All Print Jobs (Default)	151
Single Print Job	151
Save Driver Settings	152
Windows	152
Check to see if saved Driver Settings are used	153
Restore Default Driver Settings	154
Windows	154
Macintosh	154
General Information	154
Summary	155
Presets	155
Scheduler	156
Paper Handling	157
Printer Features	158
Overview	158
Banners	159
General Information	159
Specifications	159
Windows	159
Macintosh	161
Black Finish	162
General Information	162
Windows: Individual Print Jobs	162
Windows: All Print Jobs (Default)	162
Macintosh OS 10.2 and 10.3	163
Black Overprint	164
General Information	164
Restrictions	164
Windows PostScript	165
Windows PCL	165
Macintosh OS 10.2 and 10.3	165
Black Printing	166
General Information	166
Windows, PostScript	166
Windows PCL	169
Macintosh OS 10.2 and 10.3	170
Booklets (Binding Print)	171
General Information	171
Restrictions	172
Windows PostScript	173
Windows PCL	174
Macintosh OS 10.2 and 10.3	174
Collating	175
General Information	175
Windows	176
Macintosh OS 10.2 and 10.3	177
Color Matching	178
Overview	178
Basics	179
What this guide describes	180
Background Information	180
Factors that Affect Color Printing	181
Color Settings	187
Hue, Brightness, and Saturation	188
How To	189
Color Match Precision	189
List of Color Matching Methods	189
Descriptions of Color Matching Methods	190
Automatic	191
Office Color	192
Graphic Pro	196
No Color Matching	209
Grayscale	210
Color Synch	212
Custom Page Sizes	216
General Information	216
Custom Size Ranges	217
Restrictions	218
Special Print Media (Paper)	219
Windows PostScript	220
Windows PCL	221
Macintosh OS 10.2 and 10.3	222
Duplex Printing	223
(Printing on Both Sides of the Paper)	223
General Information	223
Paper Types	223
Paper Weights	223
Paper Sizes	224
Long Edge vs. Short Edge	224
Duplexing Restrictions	225
Windows PostScript: All Print Jobs (Default)	226
Windows PostScript: Single Job	226
Windows PCL: All Print Jobs (Default)	227
Windows PCL: Single Print Job	228
Macintosh OS 10.2	229
Macintosh OS 10.3	229
Grayscale	231
N-Up Printing	232
Printing Multiple Pages on One Sheet	232
General Information	232
Wndows PostScript	233
Windows PCL	234
Macintosh	235
Photographs	236
General Information	236
Posters	237
General Information	237
Print Resolution	239
General Information	239
Resolution Choices	240
Windows, All Print Jobs (Default)	241
Windows, Single Print Job	242
Macintosh OS 10.2 and 10.3	242
Save as File	243
(Print to File)	243
General Information	243
Windows, Single Print Job	244
Windows, All Print Jobs (Default)	244
Macintosh OS 10.2 and 10.3	245
Toner Saving	246
General Information	246
Windows, Single Print Job	247
Windows, All Print Jobs (Default)	248
Macintosh OS 10.2 and 10.3	248
Watermarks	249
General Information	249
Windows PostScript	250
Windows PCL	253
Macintosh OS 10.2 and 10.3	255
Utilities	256
Descriptions of Utilities	257
Installing the Utilities	260
Windows	260
Macintosh OS 10.2 and 10.3	260
Color Correction Utility	261
General Information	261
How to Install	261
Additional Information	261
Change the Pallet Color	262
Adjust the Gamma Value and Hue	270
Color Swatch Utility	274
General Information	274
How to Install	275
Additional Information	275
Printing Color Swatches	275
Creating Custom Swatch Colors	277
Direct Network Printing Utility (LPR)	278
General Information	278
How to Install	278
Direct Network Printing Utility (LPR) Status Box	279
Additional Information	279
Display Language Utility	280
General Information	280
How to Install	280
Additional Information	280
Network Printer Status Utility	281
Windows	281
General Information	281
Installation	282
Using	282
Checking the Printer Status	283
Network Setup Utility	285
General Information	285
How to Install	285
Additional Information	285
PS Gamma Adjuster Utility	286
General Information	286
How to Install	286