Oki MPS420b MPS420b User Guide (English) - Page 65
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SYMPTOM Bold characters and dark lines are smeared. Print is darker than usual. Pages curl excessively. PROBLEM Toner is low. Darkness setting is too high. Printing on wrong side of paper. Moisture in paper. Improper storage. High humidity. SOLUTION Install new toner cartridge. Change darkness setting. Turn paper over in tray. (Note arrow on paper package). Install paper print side down in tray. Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping. Recommended operating humidity: 20-80%. PAPER FEED PROBLEMS SYMPTOM Paper Jams occur frequently. Multiple sheets of paper are fed at the same time. PROBLEM SOLUTION The printer is tilted. Paper is too thick or too thin. Paper is moist, folded, creased or warped. Paper is not aligned. Only one sheet of paper is loaded in the Paper tray or Multi Purpose tray. Sheets of paper is added to the existing paper stock in the Paper tray or Multi Purpose tray. Postcards, envelopes, label sheets or transparencies are loaded in the Paper tray. Place the paper on a stable and flat surface. Use paper suitable for the printer. Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping Align the paper edges to the paper guides. Load several sheets of paper. Remove existing sheets of paper from the tray and add the new sheets to them, ensuring alignment and then load the tray. You cannot print using the Paper tray. Load postcards, envelopes, label sheets or transparencies in the Multi Purpose tray. Postcards or envelopes are placed in the wrong orientation. Check and load in the correct orientation. Troubleshooting > 65
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